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#1
Can a BSOD Guru please look at this for me
HI Guys having a few problems after a fresh install, I am thinking Kaspersky might be the culprit could use some input on the BSOD's please.
TIA
Steve
HI Guys having a few problems after a fresh install, I am thinking Kaspersky might be the culprit could use some input on the BSOD's please.
TIA
Steve
Hi Steve,
I'd suspect you're right, Kaspersky does seem to be to blame here. A couple of suggestions though:
1) Update the program. I see the 2010 version installed, and that one did cause BSODs. Install the latest version, and hopefully that will do the trick.
2) Update your old Realtek ethernet drivers. I would not be at all surprised if the BSODs are being caused by an incompatibility between the Kaspersky and the ethernet drivers. Update can be obtained here: RealtekThe first BSOD pointed to memory corruption, which may or may not be related to the Kaspersky/network issue. If the BSODs don't quit, we'll try to home in on that.Code:kl1.sys Wed Jun 09 09:34:19 2010 (4C0F985B) Rt64win7.sys Thu Aug 20 12:05:06 2009 (4A8D7432)
...Summary of the dumps:
Code:Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Sun Jun 12 16:42:34.242 2011 (UTC - 4:00) System Uptime: 0 days 3:54:00.039 *** ERROR: Symbol file could not be found. Defaulted to export symbols for NETIO.SYS - *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys *** ERROR: Symbol file could not be found. Defaulted to export symbols for ndis.sys - Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+249 ) BUGCHECK_STR: 0xC5_2 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xC5_2_nt!ExDeferredFreePool+249 BiosReleaseDate = 03/11/2010 SystemProductName = X58A-UD3R ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Sat Jun 11 19:06:15.014 2011 (UTC - 4:00) System Uptime: 0 days 3:38:18.810 *** ERROR: Module load completed but symbols could not be loaded for nsiproxy.sys *** WARNING: Unable to verify timestamp for kl1.sys *** ERROR: Module load completed but symbols could not be loaded for kl1.sys Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 ) BUGCHECK_STR: 0x19_3 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: avp.exe FAILURE_BUCKET_ID: X64_0x19_3_nt!ExDeferredFreePool+a53 BiosReleaseDate = 03/11/2010 SystemProductName = X58A-UD3R ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Sat Jun 11 15:25:58.819 2011 (UTC - 4:00) System Uptime: 0 days 0:24:05.505 Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+86 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: audiodg.exe FAILURE_BUCKET_ID: X64_0xA_nt!MiReleaseConfirmedPageFileSpace+86 BiosReleaseDate = 03/11/2010 SystemProductName = X58A-UD3R ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Many thanks for the quick reply I will update the Realtek drivers, apparently the build of Kaspersky is the latest one according to their website so I will see how I get on.
Steve