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#1
BSOD - Rebooted from bugcheck 0x0000000a
My PC is a system I build a couple of months ago and is based on a ASUS P8P67 Deluxe motherboard running the Windows 7 Ultimate 64 bit operating system which has been updated to SP1.
Currently my PC crashes with BSOD every other day and the event viewer shows:-
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 16/06/2011 09:57:53
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: STUDY
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x000009769eae965a, 0x0000000000000002, 0x0000000000000001, 0xfffff80003061782). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061611-13930-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-06-16T08:57:53.000000000Z" />
<EventRecordID>19153</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>STUDY</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000000a (0x000009769eae965a, 0x0000000000000002, 0x0000000000000001, 0xfffff80003061782)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">061611-13930-01</Data>
</EventData>
</Event>
I have examined the dumps using WhoCrashed and got the following:-
On Thu 16/06/2011 08:38:18 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061611-13930-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0xA (0x9769EAE965A, 0x2, 0x1, 0xFFFFF80003061782)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time
I have run Windows Memory Diagnostic tool and it shows no problems.
I attach the files created by your BSOD Dump & System File Collection app. As requested I also ran perfmon/report from the Start menu but it reported "Windows cannot find 'perfmon/report' Make sure you typed the name correctly, and then try again". Since you provided the name then are you sure it is correct?
Can anyone please help me to resolve this issue?
Last edited by Chevalier; 16 Jun 2011 at 06:09. Reason: additional information.