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Windows 7: BSOD - BCCode 124, help with minidump?

16 Jun 2011   #1
Tursk

Windows 7 Professional x64
 
 
BSOD - BCCode 124, help with minidump?

Hello! The motherboard of my previous computer died, so I replaced. I added the new MoBo and two new graphics cards (SLIed) and the processor. I reinstalled the operating system (OEM version), updates, and the hardrive read without a hitch. However, during random times of either gaming, or surfing the web my computer would restart. I opted for it not to restart, and then began to receive the blue screens. I have als collected minidump files, all of which give the same BCCode of 124 (which I think is hardware/driver related). My computerdoes not run hot, has ample amount of power and runs smoothly other than that. Startup time seems to be getting a little slower as well, even though I've been disk cleaning defrag, anti virus scanning, and spyware searching - I think it may be related to the error.

Attached is the sipped minidump.
Here is the initial information of the minidump:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80082D5028
BCP3: 00000000FE000000
BCP4: 0000000002000102
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\061611-51328-01.dmp
C:\Users\Nigel\AppData\Local\Temp\WER-135500-0.sysdata.xml


My System SpecsSystem Spec
.
16 Jun 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

You are getting a hardware failure error, your CPU may be the cause
Stop 0x124 - what it means and what to try
information   Information
Run Prime 95 again to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.

You have an old driver that dates back to 2003
This driver is associated to a Biostar software, remove this software
Code:
BIOS64.sys        fffff880`043b3000    fffff880`043bb000    0x00008000    0x3ee27f50    08/06/2003 04:12:00
Upgrade to the latest version of Norton, your current version is obsolete
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80082d5028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fe000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000002000102, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`0316ca58 fffff800`02e1da3b : 00000000`00000124 00000000`00000000 fffffa80`082d5028 00000000`fe000000 : nt!KeBugCheckEx
fffff880`0316ca60 fffff800`02fe1563 : 00000000`00000001 fffffa80`07e51ea0 00000000`00000000 fffffa80`07e51ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`0316caa0 fffff800`02e1d700 : 00000000`00000728 fffffa80`07e51ea0 fffff880`0316ce30 fffff880`0316ce00 : nt!WheaReportHwError+0x263
fffff880`0316cb00 fffff800`02e1d052 : fffffa80`07e51ea0 fffff880`0316ce30 fffffa80`07e51ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`0316cc50 fffff800`02e1cf0d : 00000000`00000004 00000000`00000001 fffff880`0316ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`0316cc90 fffff800`02e10e88 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`0316ccc0 fffff800`02ed25ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`0316ccf0 fffff800`02ed2453 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`0316ce30 fffff800`02f0a36f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`04d4ffd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxFlushEntireTb+0x77


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
My System SpecsSystem Spec
18 Jun 2011   #3
Tursk

Windows 7 Professional x64
 
 

I have done a few things have have not really done anything, sadly. I have deleted the BIOS64, updated Norton, and have done 2/3 CPU tests which have not encountered errors so far, I will post all 3 tomorrow. Recent developments have caused greater problems, but I think they have narrows the possibilities as what the problem could be...

I decided to update the drivers for my 2 SLIed Zotac 9800GT 1GB graphic cards. I restarted after, and it continuously restarted over and over before login. I went into safemode, uninstalled the driver, then replaced them with a single different graphics card. Installed the driver, reset, was fine until I experienced the usually blue screen after about 2-3 hours after I was switching to another game. I then thought it was not the graphics card or driver at all since I still got the blue screen, so I uninstalled the driver, replaced with my 2 new graphcs cards. Installed their drivers, rstarted, everything was fine... I then enabled SLI, I restarted again. And now it is continously restarting before login. Somehow the SLI is making it worse, even though they were SLIed before the update?

This is quite frusterating... Ill have the CPU reports and a few updated blue screen minidumps tomorrow. Thanks for any help.
My System SpecsSystem Spec
.

19 Jun 2011   #4
Tursk

Windows 7 Professional x64
 
 

Ok, I now know what the problem is, but I do not know how to fix it. When begining my blend CPU tourcher test, I noticed temperatures got to 90C, after idling at 30-40. I turned it off, and tried it on the past tests (which I got a max temp of only 73C) and again, got in the 90s. I shut down my computer, and checked the CPU fan, turned it back on, saw it was running. I opened CPU temp on startup... 105C. I shut it down pronto. What is causing such hightemp fromhe CPU? Not only that, but it fluctuates as the test temps were different. the SLIed graphics cards? A virused hard drive? A bad motherboard? I have no clue. I am going to be getting a cooler, but there is no way I should be reaching those temps on startup.
My System SpecsSystem Spec
19 Jun 2011   #5
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Tursk View Post
Ok, I now know what the problem is, but I do not know how to fix it. When begining my blend CPU tourcher test, I noticed temperatures got to 90C, after idling at 30-40. I turned it off, and tried it on the past tests (which I got a max temp of only 73C) and again, got in the 90s. I shut down my computer, and checked the CPU fan, turned it back on, saw it was running. I opened CPU temp on startup... 105C. I shut it down pronto. What is causing such hightemp fromhe CPU? Not only that, but it fluctuates as the test temps were different. the SLIed graphics cards? A virused hard drive? A bad motherboard? I have no clue. I am going to be getting a cooler, but there is no way I should be reaching those temps on startup.
Seems to be bad cooling, add new thermal paste and get a better cooling system
My System SpecsSystem Spec
19 Jun 2011   #6
Tursk

Windows 7 Professional x64
 
 

Ok! After I do that i'll state if it worked. Thanks a lot for your help.
My System SpecsSystem Spec
21 Jun 2011   #7
Tursk

Windows 7 Professional x64
 
 

Ok, so the restarting problem has been fixed after cleaning and applying new thermal paste, I am still getting blue screens though. Here are my results for Prime95 in word for the small, large, and blend, respectively.
My System SpecsSystem Spec
21 Jun 2011   #8
Tursk

Windows 7 Professional x64
 
 

I am still getting blue screens, here are more minidump files. They seem to happen a lot right after loading screens (but not limited to). Hope something can be found. Thanks.
My System SpecsSystem Spec
22 Jun 2011   #9
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Still a hardware issue, as a last resort update the mobo BIOS
BIOSTAR :: T5XE CFX-SLI :: BIOS

If that doesn't work RMA the board
My System SpecsSystem Spec
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 BSOD - BCCode 124, help with minidump?




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