[BSOD] NETIO.sys


  1. Posts : 14
    windows 7 Ultimate 32bit
       #1

    [BSOD] NETIO.sys


    i'm getting a BSOD just a little after firing up utorrent.

    got a windows 7 pro 32bit.
    updated all drivers: network, ATI catalyst...

    no firewall, using mcafee enterprise 8.8, updated. compatible with win7.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Necromancer said:
    i'm getting a BSOD just a little after firing up utorrent.

    got a windows 7 pro 32bit.
    updated all drivers: network, ATI catalyst...

    no firewall, using mcafee enterprise 8.8, updated. compatible with win7.
    Blamed on Netio.sys but probably not the true cause.

    I would run a system file check and driver verifier to find the true driver that is causing it.

    Run a system file check to verify and repair your system files.
    To do this type cmd in search, then right click to run as administrator, then
    SFC /SCANNOW

    Read here for more information SFC /SCANNOW Command - System File Checker

    Let us know the results from the report at the end.


    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
      My Computer


  3. Posts : 14
    windows 7 Ultimate 32bit
    Thread Starter
       #3

    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log
    the log is attached to the post.


    thanks!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Necromancer said:
    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log
    the log is attached to the post.


    thanks!
    Many files repaired now we wait and see.
      My Computer


  5. Posts : 14
    windows 7 Ultimate 32bit
    Thread Starter
       #5

    i ran the second test you suggested, windows started just fine.

    seems like the BSOD from the * presumably* utorrent is gone, as i was able to run it for sometime without a crash (it was crashing in less then 10 minutes before)

    but i was just playing a game online when i got another BSOD saying simply:
    STOP: *error code*

    dump attached.


      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Necromancer said:
    i ran the second test you suggested, windows started just fine.

    seems like the BSOD from the * presumably* utorrent is gone, as i was able to run it for sometime without a crash (it was crashing in less then 10 minutes before)

    but i was just playing a game online when i got another BSOD saying simply:
    STOP: *error code*

    dump attached.


    Your .dmp file shows a stop error of 0x124 which is a general hardware error .

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
      My Computer


  7. Posts : 14
    windows 7 Ultimate 32bit
    Thread Starter
       #7

    got a new problem.
    when i'm trying to play some of the video files i got, theres a strong jitter sound. even if muted!
    the comp crashes after awhile, with a NETIO.sys BSOD.
    i removed the k-lite codec pack i had installed, but it didnt help.
    after removing the codecs, it crashed with HIDCLASS.sys BSOD.

    while some of the video files making that jitter sound, others play fine.

    i got an audigy ZS2 sound blaster.

    both dumps attached.
      My Computer


  8. Posts : 14
    windows 7 Ultimate 32bit
    Thread Starter
       #8

    can someone please tell me what causing those dumps and how to overcome them?

    dumps attached.
    thanks.
      My Computer


 

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