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Windows 7: Windows 7 - Crashing

20 Jun 2011   #1
lucygee

Windows 7 Professional 64 bit striped
 
 
Windows 7 - Crashing

Hi my Windows 7 PC has started crashing & i get the blue screen with the "crash dump report"

It happens when i am watching streamed content online.
It automatically reboots but then crashes again.
If i force a switch off and then restart it seems okay.

Please see attached health check report & minidumps.


My System SpecsSystem Spec
.
20 Jun 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by lucygee View Post
Hi my Windows 7 PC has started crashing & i get the blue screen with the "crash dump report"

It happens when i am watching streamed content online.
It automatically reboots but then crashes again.
If i force a switch off and then restart it seems okay.

Please see attached health check report & minidumps.

Nothing attached





To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
Reply

 Windows 7 - Crashing




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