New
#91
Hi
Just tried this, Extracted it to my desktop, clicked on the file that was there. it brought a box saying searching for updates on this computer then came back with The update is not applicable to your computer
thanks
Hello there!
It's some Hardware for sure but it's hard to find out which component with logs or dump files in the latest dump in stacks it points to hardware.
At this point my opinion would be to take it to a local computer shop and them test each parts to find out which one is causing the problem.Code:STACK_TEXT: fffff800`00b9c7a8 fffff800`02ad62a9 : 00000000`0000000a fffff800`02f5605e 00000000`0000000d 00000000`00000000 : nt!KeBugCheckEx fffff800`00b9c7b0 fffff800`02ad4f20 : 00000000`00000246 fffff800`02f66dfe fffff800`00b9c900 00000000`00000000 : nt!KiBugCheckDispatch+0x69 fffff800`00b9c8f0 fffff800`02ae12a0 : 00000000`00000000 fffff800`02c49e80 00000000`00026160 00000000`00000005 : nt!KiPageFault+0x260 fffff800`00b9ca80 fffff800`02a18895 : fffff800`02a3e3c0 fffff800`00b9cc30 fffff800`02a3e3c0 00000000`00000000 : nt!KeUpdateSystemTime+0x160 fffff800`00b9cb80 fffff800`02ad3233 : fffff800`02c49e80 fffff800`00b9cc30 fffff800`02c4cc40 00000000`00000004 : hal!HalpHpetClockInterrupt+0x8d fffff800`00b9cbb0 fffff800`02acea02 : fffff800`02c49e80 fffff800`00000001 00000000`00000001 fffff880`00000000 : nt!KiInterruptDispatchNoLock+0x163 fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x32
Dam was hoping not to have to pay a job as my local one usally quite expensive, will see what they say, thanks alot for your help.
Hey Mate,
This is just my suggestion. I'm sure there are lot of talented member who might look at it.
Hi -
Driver Verifier BSODs with no 3rd party driver named is indicative of hardware failure. A few items to try. . .
Remove old 2010 version KIS using KIS Removal tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146
Reboot upon completion.
Remove AVG using removal tool. Reboot.
Install MSE - http://www.microsoft.com/en-us/secur...s/default.aspx
Networking drivers:
http://sysnative.com/0x1/DriverReference.html#RTL8187Se.sysCode:RTL8187Se.sys Wed Oct 28 23:24:30 2009 (4AE90AEE) - wifi Rt64win7.sys Mon Sep 20 03:38:09 2010 (4C970F61) - Ethernet
You are running wifi. If you cannot locate an updated Realtek 8187 driver, try Realtek Ethernet, but that driver needs update as well.
http://sysnative.com/0x1/DriverReference.html#Rt64win7.sys
Windbg Logs
--> http://sysnative.com/bsod2011/jcgrif..._jcgriff2_.txt
--> http://sysnative.com/bsod2011/jcgrif...riff2_.txt.zip
Regards. . .
jcgriff2
`
BSOD SUMMARY
Code:Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071911-26644-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Tue Jul 19 07:31:41.964 2011 (GMT-4) System Uptime: 0 days 2:51:28.821 Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 ) DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP BUGCHECK_STR: 0xA PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xA_VRF_nt!KiPageFault+260 Bugcheck code 0000000A Arguments fffff800`02f5605e 00000000`0000000d 00000000`00000000 fffff800`02ae12a0 BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071711-36223-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Sun Jul 17 11:54:43.192 2011 (GMT-4) System Uptime: 0 days 0:04:14.049 Probably caused by : ntkrnlmp.exe ( nt!KiInterruptHandler+29 ) DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP BUGCHECK_STR: 0x3D PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x3D_VRF_nt!KiInterruptHandler+29 Bugcheck code 0000003D Arguments fffff800`00b9c1a0 00000000`00000000 00000000`00000000 fffff800`02a0e88f BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071511-24242-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Thu Jul 14 18:17:42.521 2011 (GMT-4) System Uptime: 0 days 2:17:22.378 Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+68dd ) DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP BUGCHECK_STR: 0xA PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xA_VRF_nt!_??_::FNODOBFM::_string_+68dd Bugcheck code 0000000A Arguments 00000000`00000000 00000000`0000000d 00000000`00000000 fffff800`02ab81a3 BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071011-24055-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Sun Jul 10 16:02:17.940 2011 (GMT-4) System Uptime: 0 days 0:57:02.642 Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+171 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xA_nt!KiTimerWaitTest+171 Bugcheck code 0000000A Arguments fffffa80`7e839438 00000000`00000002 00000000`00000000 fffff800`02a92671 BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\071011-36800-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Tue Jul 5 14:49:57.041 2011 (GMT-4) System Uptime: 0 days 2:16:25.867 Probably caused by : ataport.SYS ( ataport!IdePortTickHandler+bb ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xA_ataport!IdePortTickHandler+bb Bugcheck code 0000000A Arguments 00000000`ff000000 00000000`00000002 00000000`00000001 fffff800`02b17412 BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\070511-38625-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Mon Jul 4 17:11:12.454 2011 (GMT-4) System Uptime: 0 days 4:27:24.280 Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+103 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xA_nt!KiProcessExpiredTimerList+103 Bugcheck code 0000000A Arguments fffffa80`d9d61fcb 00000000`00000002 00000000`00000000 fffff800`02ae8533 BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\070311-18392-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Sun Jul 3 08:11:59.799 2011 (GMT-4) System Uptime: 0 days 1:05:56.626 Probably caused by : ntkrnlmp.exe ( nt!KiDeferredReadyThread+1ae ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0xA_nt!KiDeferredReadyThread+1ae Bugcheck code 0000000A Arguments fffff804`82d10c40 00000000`00000002 00000000`00000000 fffff800`02ae6ece BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\063011-23150-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Thu Jun 30 13:21:14.263 2011 (GMT-4) System Uptime: 0 days 0:17:00.089 Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+5 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: explorer.exe FAILURE_BUCKET_ID: X64_0x3B_nt!KiDeliverApc+5 Bugcheck code 0000003B Arguments 00000000`c0000005 fffff800`028881b5 fffff880`07d1a0b0 00000000`00000000 BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\063011-26270-01.dmp] Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Debug session time: Thu Jun 30 13:03:28.336 2011 (GMT-4) System Uptime: 0 days 1:23:44.162 Probably caused by : intelppm.sys ( intelppm!ReadGenAddr+21 ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x1E PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x1E_intelppm!ReadGenAddr+21 Bugcheck code 0000001E Arguments ffffffff`c0000005 00000000`00000000 00000000`00000008 00000000`00000000 BiosVersion = 1.06AD BiosReleaseDate = 11/16/2009 SystemManufacturer = Advent SystemProductName = Roma จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` by jcgriff2 J. C. Griffith, Microsoft MVP https://mvp.support.microsoft.com/profile/Griffith www.sysnative.com www.jcgriff2.com จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
I agree that it's hardware. I recall that this is a laptop - so the only easily "fixable" parts are:
- hard drive
- memory
- in some cases the wifi cards.
- in this case, I recall it was an Intel graphics card - so the graphics card is a part of the mobo.
- in a laptop most other parts are built into the mobo (although after opening the case you may be able to see other parts that can be disconnected).
You've tested the hard drive and memory - so that leaves the wifi. If possible, remove the wifi card from the laptop and see if that stops the BSOD's. If not, then it's definitely a job for a shop (and will probably require a new mobo and a couple hours of labor to replace it.
In the first link there was nothing on that list i need to remove as none of them are installed anymore, removed AVG.
Installed Microsoft Security Essential scan and currently scanning the computer.
Tried to update my Network adaptors, No updates were found for
802.11b/g Mini Card Wireless Adapter
Realtek PCIe GBE Family Controller
If i disable these from the device manager and one of these are the problem will it stop it or do i need to totally remove them? Where could i find a another version of these that would work with my laptop please
thanks
hey
Disabled network adaptors and left it, crashed after a hour or so, then when rebooted crashed straight away again