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Windows 7: Please help. Blue screen error.

13 Jul 2011   #81

windows 7 premium 64 bit


My System SpecsSystem Spec
13 Jul 2011   #82

Windows 7 64b Ultimate

This latest one was ataport.sys.... the one before: a system file

I'll have to go through this thread to see what I'm missing... maybe it is hardware...
I'll get back to you soon.
My System SpecsSystem Spec
13 Jul 2011   #83
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Hello there!

BSOD caused by an Hardware is merely impossible to troubleshoot. I went through the thread seems like you have already ran MemTest86+ and GPU stress test. Now you need to run Hard drive Diagnostic Hardware Diagnostic | Captain Debugger

Disconnect all the external devices (USB) I see you have USB cam disable it from the Device Manager for few hours or a day or 2 and see if that make any difference. Reset the BIOS to default settings and make sure the Memory voltage and timing set correctly. Refer your Motherboard / RAM manual for the correct values. Also check for any BIOS updates. Also download and install all the latest chipset drivers.

Enable Driver Verifier for 36 hours Driver Verifier - Enable and Disable

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: fffffa80d9d61fcb, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ae8533, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d0c100


fffff800`02ae8533 0fb6432b        movzx   eax,byte ptr [rbx+2Bh]





TRAP_FRAME:  fffff80000b9c410 -- (.trap 0xfffff80000b9c410)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=fffffa8006252238
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ae8533 rsp=fffff80000b9c5a0 rbp=fffffa8005d61f40
 r8=fffff80002c76f01  r9=000000000000007a r10=fffff80002a5d000
r11=fffff80002c76f90 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
fffff800`02ae8533 0fb6432b        movzx   eax,byte ptr [rbx+2Bh] ds:1288:00000000`0000002b=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002adc2a9 to fffff80002adcd00

fffff800`00b9c2c8 fffff800`02adc2a9 : 00000000`0000000a fffffa80`d9d61fcb 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`00b9c2d0 fffff800`02adaf20 : 00000000`00000001 00000000`00000001 00000000`00000000 fffffa80`d9d61fa0 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c410 fffff800`02ae8533 : fffffa80`0629a750 fffffa80`06838168 fffffa80`06838168 00000000`00000001 : nt!KiPageFault+0x260
fffff800`00b9c5a0 fffff800`02ae83de : 00000025`5b22e7b1 fffff800`00b9cc18 00000000`000fb178 fffff800`02c53188 : nt!KiProcessExpiredTimerList+0x103
fffff800`00b9cbf0 fffff800`02ae81c7 : 00000006`ea1287c2 00000006`000fb178 00000006`ea1287b8 00000000`00000078 : nt!KiTimerExpiration+0x1be
fffff800`00b9cc90 fffff800`02ad4a2a : fffff800`02c4fe80 fffff800`02c5dcc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a


fffff800`02ae8533 0fb6432b        movzx   eax,byte ptr [rbx+2Bh]


SYMBOL_NAME:  nt!KiProcessExpiredTimerList+103

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+103

BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+103

Followup: MachineOwner
My System SpecsSystem Spec

14 Jul 2011   #84

windows 7 premium 64 bit

Ran the scans in cmd and no errors came up, system is in driver verifier enabled mode, no crashes yet but sometimes they take mins and sometimes they take hours, will get back to you in the morning with the result.

My System SpecsSystem Spec
15 Jul 2011   #85

windows 7 premium 64 bit


computer crashed sometime over night whilst the driver verifier was enabled. Havent uploaded the lastest dump files yet as it wont go past the driver part, i think i need to disable the drivier verifier for it to do it but wanted to make sure if i can disable it now.

My System SpecsSystem Spec
15 Jul 2011   #86

Windows 7 64b Ultimate

Yep, go ahead, disable, post dumps and we'll see...
My System SpecsSystem Spec
17 Jul 2011   #87

windows 7 premium 64 bit


Sorry for the delay,, ive been offline due to getting married. please find the latest dump files..... the computer ran a auto update when i turned it on and it crashed giving a new message , this is in the dump uploaded

My System SpecsSystem Spec
19 Jul 2011   #88
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Congrats Mate...!

Let's get back to work. Seems like the Driver Verifier didn't create those dump files. Uninstall AVG seems like USB Cam is still enabled. Please disable it. Enable Driver Verifier again before that delete all the dump files.
My System SpecsSystem Spec
19 Jul 2011   #89

windows 7 premium 64 bit

Thank you

Unistalled AVG ( although this was installed after the crashes )
Think i have deleted all minidumb files
Couldnt find USB cam in device manager but found one in control panel -unistall program, this has been totally removed.
Driver Verifier has been enabled.

Will post back with mini dumps soon as anything happens.

My System SpecsSystem Spec
19 Jul 2011   #90

windows 7 premium 64 bit


So they Laptop crashed after a few hours. Disabled driver verifier and uploaded dump files

My System SpecsSystem Spec

 Please help. Blue screen error.

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