Please help. Blue screen error.

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  1. Posts : 65
    windows 7 premium 64 bit
    Thread Starter
       #61

    Hey

    Everything was done apart from malware search - didnt do this as i reformatted the laptop twice, The furmax was tried but didnt seem to be working and i didnt tell off any power savers as we tried something else - I wouldnt be sure what im turning off also.

    thanks
      My Computer


  2. Posts : 65
    windows 7 premium 64 bit
    Thread Starter
       #62

    Hey

    Just done a SUPERAntispyware and Malwarebytes scan on the computer, it found 21 cookies infections and something to do with a trojan, these have been removed by the programme.

    thanks
      My Computer


  3. Posts : 65
    windows 7 premium 64 bit
    Thread Starter
       #63

    Hey

    So left the system on after the scans and it still crashed, so malware can be ruled out, attached new mini dump files.

    thanks
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #64

    Ok, checked these... still pointing to Hardware, most probablymemory. Had you checked with at least 7 passes of memtest?

    One of the dumps spells out the ataport.sys driver which is sometimes hit by malware... I know Kapersky would kill that but you've checked all that already right?
      My Computer


  5. Posts : 65
    windows 7 premium 64 bit
    Thread Starter
       #65

    Hey

    Ive ran the above mention malware scans, removed some stuff from cookies and nothing was found with Kaspersky, I done memtest for 8 pass and came back with no errors also

    thanks
      My Computer


  6. Posts : 1,808
    Windows 7 64b Ultimate
       #66

    I see some memory leaks in your latest log file... could you leave the system on with the taskmanager on and sorted with the highest mem usage on top? Post a snip of that at the latest possibel moment before a crash....
      My Computer


  7. Posts : 65
    windows 7 premium 64 bit
    Thread Starter
       #67

    so i do ALT and DEL select task manager and then looking for what pleases?

    Thanks
      My Computer


  8. Posts : 1,808
    Windows 7 64b Ultimate
       #68

    jaystew said:
    so i do ALT and DEL select task manager and then looking for what pleases?

    Thanks
    RightClick on your lowest 'bar" and choose Taskmanager
    In Taskmanager choose "processes of all users"button or something like that, in the tab "processes"

    left click once on the memory column to sort in highest usage on top.

    use snip tool to take a picture like the one below:

    Attachment 164523
      My Computer


  9. Posts : 65
    windows 7 premium 64 bit
    Thread Starter
       #69

    Hi

    Uploaded to this post :)

    ** edited and added a second one has it changed when i posted the first one**
      My Computer


  10. Posts : 1,808
    Windows 7 64b Ultimate
       #70

    Thx, that looks fine.... back to square one....
      My Computer


 
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