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Windows 7: BSOD - please help

21 Jun 2011   #1
hamster26

Windows 7 Ultimate 32 bit
 
 
BSOD - please help

Hi folks,

- Age of current OS installation - ca. 4 months

Brief History
Last year my laptop had a new motherboard fitted at the end of its warranty. After this it started bluescreening on me. The manufacturer insisted it would be a software problem and to reinstall the image (that they had reinstalled just 2 weeks earlier). This didn't help.

The original OS was Vista and as a last resort after many months of trying to fix it I thought I'd give 7 a go, and upgraded to it.
After the upgrade the frequency of blue-screens fell substantially, but still continued.
I reinstalled from scratch in March - using Vista drivers as no new ones seem to be available.

The crash logs often blame the WLAN driver, of which there are two versions. I have downgraded to the older one as it seems to be more stable.

I have performed memory testing, and run the machine using each of the chips separately, and it still crashes no matter which memory chip is installed.

I don't know what to try any more, other than replace the PC, which I can't really afford to do.

I attach a hardware list, minidumps and the Windows_NT6_BSOD_jcgriff2 file as prescribed in the rules.

I hope someone can help me.

Thanks.
Hamster



My System SpecsSystem Spec
.
21 Jun 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hamster26 View Post
Hi folks,

- Age of current OS installation - ca. 4 months

Brief History
Last year my laptop had a new motherboard fitted at the end of its warranty. After this it started bluescreening on me. The manufacturer insisted it would be a software problem and to reinstall the image (that they had reinstalled just 2 weeks earlier). This didn't help.

The original OS was Vista and as a last resort after many months of trying to fix it I thought I'd give 7 a go, and upgraded to it.
After the upgrade the frequency of blue-screens fell substantially, but still continued.
I reinstalled from scratch in March - using Vista drivers as no new ones seem to be available.

The crash logs often blame the WLAN driver, of which there are two versions. I have downgraded to the older one as it seems to be more stable.

I have performed memory testing, and run the machine using each of the chips separately, and it still crashes no matter which memory chip is installed.

I don't know what to try any more, other than replace the PC, which I can't really afford to do.

I attach a hardware list, minidumps and the Windows_NT6_BSOD_jcgriff2 file as prescribed in the rules.

I hope someone can help me.

Thanks.
Hamster

About half of these crashes was related to the video subsystem (driver) as was the most recent one.

I am thinking it is a combination of many things. Let start with the obvious.

Replace the video driver with most recent (yours 3 years old)using this method.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.


Also Update the old drivers below.



Old drivers
Code:
Hotkey.SYS    4/27/2003 11:27:04 PM        0x900a9000    0x900ab120    0x00002120    0x3eac9f88                        
iviaspi.sys    7/26/2005 6:07:12 AM        0x919a5000    0x919a7880    0x00002880    0x42e60b50                        
nvsmu.sys    9/15/2006 11:44:17 AM        0x9193e000    0x91940d00    0x00002d00    0x450aca51                        
SynTP.sys    10/27/2006 4:07:10 PM        0x924b7000    0x924e1380    0x0002a380    0x454266ee                        
rixdptsk.sys    11/14/2006 9:35:19 PM        0x90192000    0x901e3000    0x00051000    0x455a6ed7                        
rimsptsk.sys    11/14/2006 11:42:45 PM        0x9017e000    0x90192000    0x00014000    0x455a8cb5                        
rimmptsk.sys    11/15/2006 4:16:23 AM        0x91400000    0x9140e000    0x0000e000    0x455accd7                        
athrusb.sys    1/8/2007 7:34:02 AM    athrusb.sys+6c6c5    0x8c43f000    0x8c4b6000    0x00077000    0x45a22c2a                        
nvlddmkm.sys    1/13/2007 2:01:01 PM        0x9140f000    0x9184dfc0    0x0043efc0    0x45a91e5d                        
RTKVHDA.sys    2/14/2007 2:11:20 AM        0x81e29000    0x81fd0540    0x001a7540    0x45d2a808                        
nvstor32.sys    8/9/2007 2:11:36 PM        0x8af8b000    0x8afa8000    0x0001d000    0x46bb58d8                        
smserial.sys    9/26/2008 4:23:38 AM        0x97a82000    0x97b96000    0x00114000    0x48dc9c0a                        
nvm62x32.sys    10/17/2008 5:00:39 PM        0x9243d000    0x92491c80    0x00054c80    0x48f8fcf7                        
spldr.sys    5/11/2009 12:13:47 PM        0x8b5e3000    0x8b5eb000    0x00008000    0x4a084ebb                        
GEARAspiWDM.sys    5/18/2009 8:16:53 AM        0x919a8000    0x919ad280    0x00005280    0x4a1151b5                        
amdxata.sys    5/19/2009 1:57:35 PM        0x8af82000    0x8af8b000    0x00009000    0x4a12f30f                        
nvstor.sys    5/20/2009 2:44:09 AM        0x8af16000    0x8af3b000    0x00025000    0x4a13a6b9
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
My System SpecsSystem Spec
29 Jun 2011   #3
hamster26

Windows 7 Ultimate 32 bit
 
 

Thanks for the help.
I've spent ages looking for Nvidia drivers, and the only one I can find remotely close is NVIDIA DRIVERS 275.33 WHQL

It says GeForce 6150 though, rather than GeForce Go 6150..... is this the right driver for me or not ?
My System SpecsSystem Spec
.

29 Jun 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hamster26 View Post
Thanks for the help.
I've spent ages looking for Nvidia drivers, and the only one I can find remotely close is NVIDIA DRIVERS 275.33 WHQL

It says GeForce 6150 though, rather than GeForce Go 6150..... is this the right driver for me or not ?

Im unsure. Perhaps contact the mfr?
My System SpecsSystem Spec
Reply

 BSOD - please help




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