Cant figure out whats causing BSOD


  1. Posts : 54
    windows 7 ultimate 64 bit
       #1

    Cant figure out whats causing BSOD


    I built my own computer back in January and it ran perfect until a few months ago when I started randomly getting BSOD. my computer will crash when im playing games, music, browsing the wed and even idling. I tried reading the dump file but I don't really know how to read it. I thought it was a bad driver at first, but when I looked at the dump file I found this file name "ntkrnlmp.exe", so I googled it and found out that it could possibly be a hardware problem. I would greatly appreciate it if someone could tell me if its a driver or a hardware problem and which driver or hardware is causing the problem. I attached all my dumps below.

    http://www.mediafire.com/?7k1d7pcd5bp96

    if you need anymore information let me know.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Please uninstall the software and drivers for your Razer Tarantula Keyboard
    Reinstall the latest version
    Razer Support

    Remove AVG and use MSE

    Run a RAM test RAM - Test with Memtest86+
    Code:
    Lycosa.sys        fffff880`063f0000    fffff880`063f4980    0x00004980    0x4790689e    18/01/2008 12:51:42
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffffa7fffffffb0, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002f16e89, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800031060e0
     fffffa7fffffffb0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MmZeroPageThread+3d4
    fffff800`02f16e89 f0410fba6d1000  lock bts dword ptr [r13+10h],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff880009a9a80 -- (.trap 0xfffff880009a9a80)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000000000b3 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002f16e89 rsp=fffff880009a9c10 rbp=00000000000000ff
     r8=0000000000000000  r9=0000058000000000 r10=0000000000000002
    r11=fffff880009a9c08 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    nt!MmZeroPageThread+0x3d4:
    fffff800`02f16e89 f0410fba6d1000  lock bts dword ptr [r13+10h],0 ds:7b60:00000000`00000010=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002ecf469 to fffff80002ecff00
    
    STACK_TEXT:  
    fffff880`009a9938 fffff800`02ecf469 : 00000000`0000000a fffffa7f`ffffffb0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`009a9940 fffff800`02ece0e0 : 00000000`00000000 ffffffff`fffffffe 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`009a9a80 fffff800`02f16e89 : 00000000`000000ff 00000000`000000a9 00000000`00000004 00000000`00000000 : nt!KiPageFault+0x260
    fffff880`009a9c10 fffff800`03173166 : fffffa80`03cd7b60 00000000`00000080 fffffa80`03cd7040 fffff800`02eae479 : nt!MmZeroPageThread+0x3d4
    fffff880`009a9d40 fffff800`02eae486 : fffff800`03048e80 fffffa80`03cd7b60 fffff800`03056c40 8b4c7024`7c8b4868 : nt!PspSystemThreadStartup+0x5a
    fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a99b0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MmZeroPageThread+3d4
    fffff800`02f16e89 f0410fba6d1000  lock bts dword ptr [r13+10h],0
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!MmZeroPageThread+3d4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!MmZeroPageThread+3d4
    
    BUCKET_ID:  X64_0xA_nt!MmZeroPageThread+3d4
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 54
    windows 7 ultimate 64 bit
    Thread Starter
       #3

    ok, I removed AVG and the lycosa driver and installed a newer driver, will run a RAM test overnight. no BSOD so far.
      My Computer


  4. Posts : 54
    windows 7 ultimate 64 bit
    Thread Starter
       #4

    well I'm still having problems with my lycosa, as soon as I installed a newer driver, I got a BSOD, so I uninstalled that driver and installed an older driver, and got another BSOD. So is my lycosa useless now or is there a working driver for windows 7 ultimate 64 bit?
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    kalelreturns said:
    well I'm still having problems with my lycosa, as soon as I installed a newer driver, I got a BSOD, so I uninstalled that driver and installed an older driver, and got another BSOD. So is my lycosa useless now or is there a working driver for windows 7 ultimate 64 bit?
    Razer doesn't seem to have updated their Lycosa driver, uninstall this driver and unplug the keyboard. Use a standard keyboard if possible

    Contact their customer support for a newer driver
      My Computer


 

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