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Windows 7: Looking for help with screen freezing BSOD issues

23 Jun 2011   #11
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Well done. Follow step #23 and change the Owner back to the previous owner.
Assuming you have not applied any third party theme to Windows, do the following:
Run cmd as administrator and type "sfc / scannow" without quotes and hit
enter. Let it do its job. Did it find any violation?...
Let us know the results.



My System SpecsSystem Spec
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23 Jun 2011   #12
Planetspectra

Windows 7 64bit
 
 

My System SpecsSystem Spec
23 Jun 2011   #13
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

It's perfect.
Now:
  1. CCleaner
  2. Run cmd as administrator and type "chkdsk /f" without quotes. Reboot if it prompts to
  3. Auslogics Disk Defrag / Defraggler / Windows Built-in Defrag... you choose.
Then we'll continue with the remaining steps to solve your problem.
My System SpecsSystem Spec
.

23 Jun 2011   #14
Planetspectra

Windows 7 64bit
 
 

Done, done & done.
My System SpecsSystem Spec
23 Jun 2011   #15
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Planetspectra View Post
Done, done & done.
Now, I need you to verify if instabilities still persist.
You mentioned freezes while browsing with Firefox. Reinstall it and go to Mozilla Plugin Check.
Certified that all plugins are up to date, describe what types of content cause the issue.
My System SpecsSystem Spec
24 Jun 2011   #16
Planetspectra

Windows 7 64bit
 
 

I will get right on that.

In the meantime I have noticed I'm getting freezes when playing certain types of video file. I generally use vlc player or my Zune desktop software to watch video podcasts. I have got freezing events when viewing MP4 files whilst using those applications. Other file types mkv, avi may be ok but I doubt I've tested enough to prove that theory outright.
My System SpecsSystem Spec
24 Jun 2011   #17
Planetspectra

Windows 7 64bit
 
 

I've now reinstalled Firefox 5 and things have gone from bad to worse, I'm still trying to run the plugin checker (some will be out of date I'm sure) before FF freezes my system. It freezes occasionally as FF is booting up but it mostly seems to happen when switching between and closing tabs.
My System SpecsSystem Spec
24 Jun 2011   #18
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

This only occurs when using Firefox? If so:

Start Firefox in Safe Mode to check if one of the extensions is causing the problem ( switch to the DEFAULT theme: Firefox ( Tools ) > Add-ons > Appearance/Themes ).
Also check for "Corrupt extension files":
Create a new profile as a test to check if your current profile is causing the problems.
See:
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile ( be careful not to copy corrupted files )
See:

Update plugins manually below:

Adobe Flash Player
Adobe Reader X
Adobe Shockwave Player
Microsoft Silverlight
Java Runtime - Offline
Windows Media Player Firefox Plugin
My System SpecsSystem Spec
24 Jun 2011   #19
Planetspectra

Windows 7 64bit
 
 

OK I will try that.

Freezing also seems to happen when I try to play MP4 video files.
My System SpecsSystem Spec
24 Jun 2011   #20
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Planetspectra View Post
Freezing also seems to happen when I try to play MP4 video files.
Any codec package installed?... If so, uninstall it.
My System SpecsSystem Spec
Reply

 Looking for help with screen freezing BSOD issues




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