BSOD When Watching Videos

KiwiKim · 21 Jun 2011

Hello... Please help!!

My computer has been throwing hissy fits when I try to watch videos. Netflix, Hulu, Youtube.. you name it, it crashes. At first it was just every once in a while, now it's every time within 5 minutes of watching.

I've done a system restore... no luck. I've updated drivers... no luck. I've unplugged every little thing (I was moving) and no luck. The number of incidences keeps increasing and how long it takes after opening a video keeps decreasing.

My dad and I built this computer 4 months ago from all new parts (no re-furbished or used parts). I really like this computer... help me make it run right!

Thanks,

~Kim~

KiwiKim · 21 Jun 2011

Oh, and I've run Malwarebytes, Disk Defrag, and Norton

Maguscreed · 21 Jun 2011

Yeah it doesn't look like a virus but I'm having trouble nailing down the problem driver that's sending the bad call.

However, several of the crashes are pointing to memory corruption, since you can test memory overnight while you aren't using the computer it's not much of a pain
RAM - Test with Memtest86+
will do the trick it needs to run 5 to 7 passes overnight to give a reliable result.

BugCheck 1000008E, {c0000005, 9ca06e1f, a4b7c93c, 0}

Probably caused by : memory_corruption

Followup: memory_corruption

I also notice norton is having issues closing as the system crashes. Though not likely this could indicate it's causing a hang (possibly trying to filter all that streaming data)

full dump:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 9ca06e1f, The address that the exception occurred at
Arg3: a4b7c93c, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
win32k!EngCopyBits+1b1
9ca06e1f 208b5d1c3b46    and     byte ptr [ebx+463B1C5Dh],cl

TRAP_FRAME:  a4b7c93c -- (.trap 0xffffffffa4b7c93c)
ErrCode = 00000002
eax=fe6e03f0 ebx=00000000 ecx=fe6e03e0 edx=9ca06c6e esi=ffa11018 edi=fe6e03f0
eip=9ca06e1f esp=a4b7c9b0 ebp=a4b7cbe4 iopl=0         nv up ei ng nz ac pe cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010297
win32k!EngCopyBits+0x1b1:
9ca06e1f 208b5d1c3b46    and     byte ptr [ebx+463B1C5Dh],cl ds:0023:463b1c5d=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x8E

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 9ca3ce6a to 9ca06e1f

STACK_TEXT:  
a4b7cbe4 9ca3ce6a ffa11018 fe6e03f0 00000000 win32k!EngCopyBits+0x1b1
a4b7cccc 9ca25046 fe748978 fd9db768 fe74d5a8 win32k!NtGdiBitBltInternal+0x6ab
a4b7cd00 82a4e41a bb0109c3 0000009c 00000057 win32k!NtGdiBitBlt+0x2f
a4b7cd00 773f6344 bb0109c3 0000009c 00000057 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
002ee218 00000000 00000000 00000000 00000000 0x773f6344


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !win32k
    9ca06e1e - win32k!EngCopyBits+1b0
    [ 47:c7 ]
1 error : !win32k (9ca06e1e)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  ONE_BIT

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT

BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT

Followup: memory_corruption
---------

BugCheck 1000008E, {c0000005, 9ca06e1f, a4b7c93c, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

0: kd> lm t n
start    end        module name
80bc6000 80bce000   kdcom    kdcom.dll    Mon Jul 13 20:08:58 2009 (4A5BDAAA)
82a0b000 82e1b000   nt       ntkrpamp.exe Fri Apr 08 22:57:09 2011 (4D9FD915)
82e1b000 82e52000   hal      halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07)
83428000 834a0000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:06:41 2009 (4A5BDA21)
834a0000 834b1000   PSHED    PSHED.dll    Mon Jul 13 20:09:36 2009 (4A5BDAD0)
834b1000 834b9000   BOOTVID  BOOTVID.dll  Mon Jul 13 20:04:34 2009 (4A5BD9A2)
834b9000 834fb000   CLFS     CLFS.SYS     Mon Jul 13 18:11:10 2009 (4A5BBF0E)
834fb000 835a6000   CI       CI.dll       Mon Jul 13 20:09:28 2009 (4A5BDAC8)
835a6000 835cc000   SYMEVENT SYMEVENT.SYS Thu Mar 24 18:02:08 2011 (4D8BCD70)
835cc000 835f0000   Ironx86  Ironx86.SYS  Fri Nov 12 17:05:54 2010 (4CDDC852)
83600000 83623000   ataport  ataport.SYS  Mon Jul 13 18:11:18 2009 (4A5BBF16)
83639000 836aa000   Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28)
836aa000 836b8000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
836b8000 83700000   ACPI     ACPI.sys     Mon Jul 13 18:11:11 2009 (4A5BBF0F)
83700000 83709000   WMILIB   WMILIB.SYS   Mon Jul 13 18:11:22 2009 (4A5BBF1A)
83709000 83711000   msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D)
83711000 8373b000   pci      pci.sys      Mon Jul 13 18:11:16 2009 (4A5BBF14)
8373b000 83746000   vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B)
83746000 83757000   partmgr  partmgr.sys  Mon Jul 13 18:11:35 2009 (4A5BBF27)
83757000 83767000   volmgr   volmgr.sys   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
83767000 837b2000   volmgrx  volmgrx.sys  Mon Jul 13 18:11:41 2009 (4A5BBF2D)
837b2000 837b9000   pciide   pciide.sys   Mon Jul 13 18:11:19 2009 (4A5BBF17)
837b9000 837c7000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:11:15 2009 (4A5BBF13)
837c7000 837dd000   mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F)
837dd000 837e6000   atapi    atapi.sys    Mon Jul 13 18:11:15 2009 (4A5BBF13)
8c415000 8c496000   mv91xx   mv91xx.sys   Wed Jun 30 20:54:45 2010 (4C2BF565)
8c496000 8c4bc000   SCSIPORT SCSIPORT.SYS Mon Jul 13 18:45:55 2009 (4A5BC733)
8c4bc000 8c4c4000   mvxxmm   mvxxmm.sys   Wed Jun 30 20:54:30 2010 (4C2BF556)
8c4c4000 8c4cd000   amdxata  amdxata.sys  Tue May 19 12:57:35 2009 (4A12F30F)
8c4cd000 8c501000   fltmgr   fltmgr.sys   Mon Jul 13 18:11:13 2009 (4A5BBF11)
8c501000 8c558000   SYMDS    SYMDS.SYS    Tue Dec 07 18:16:20 2010 (4CFECE54)
8c558000 8c569000   fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
8c569000 8c583000   serial   serial.sys   Mon Jul 13 18:45:33 2009 (4A5BC71D)
8c583000 8c596000   wanarp   wanarp.sys   Mon Jul 13 18:55:02 2009 (4A5BC956)
8c596000 8c5a6000   termdd   termdd.sys   Mon Jul 13 19:01:35 2009 (4A5BCADF)
8c5a6000 8c5f5000   SYMNETS  SYMNETS.SYS  Thu Mar 17 22:11:07 2011 (4D82CD4B)
8c600000 8c61f000   pacer    pacer.sys    Mon Jul 13 18:53:58 2009 (4A5BC916)
8c61f000 8c630000   vwififlt vwififlt.sys Mon Jul 13 18:52:03 2009 (4A5BC8A3)
8c636000 8c6f1000   SYMEFA   SYMEFA.SYS   Sun Mar 13 22:20:09 2011 (4D7D8969)
8c6f1000 8c74e000   cng      cng.sys      Mon Jul 13 18:32:55 2009 (4A5BC427)
8c74e000 8c759000   TDI      TDI.SYS      Mon Jul 13 18:12:12 2009 (4A5BBF4C)
8c759000 8c7b3000   afd      afd.sys      Sun Apr 24 21:35:37 2011 (4DB4DDF9)
8c7b3000 8c7e5000   netbt    netbt.sys    Mon Jul 13 18:12:18 2009 (4A5BBF52)
8c7e5000 8c7f3000   netbios  netbios.sys  Mon Jul 13 18:53:54 2009 (4A5BC912)
8c7f3000 8c7fd980   SRTSPX   SRTSPX.SYS   Tue Mar 29 21:43:23 2011 (4D9298CB)
8c800000 8c808000   rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5)
8c808000 8c813000   Msfs     Msfs.SYS     Mon Jul 13 18:11:26 2009 (4A5BBF1E)
8c813000 8c821000   Npfs     Npfs.SYS     Mon Jul 13 18:11:31 2009 (4A5BBF23)
8c821000 8c838000   tdx      tdx.sys      Mon Jul 13 18:12:10 2009 (4A5BBF4A)
8c839000 8c968000   Ntfs     Ntfs.sys     Mon Jul 13 18:12:05 2009 (4A5BBF45)
8c968000 8c993000   msrpc    msrpc.sys    Mon Jul 13 18:11:59 2009 (4A5BBF3F)
8c993000 8c9a6000   ksecdd   ksecdd.sys   Mon Jul 13 18:11:56 2009 (4A5BBF3C)
8c9a6000 8c9b4000   pcw      pcw.sys      Mon Jul 13 18:11:10 2009 (4A5BBF0E)
8c9b4000 8c9bd000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:11:14 2009 (4A5BBF12)
8c9bd000 8c9c9000   vga      vga.sys      Mon Jul 13 18:25:50 2009 (4A5BC27E)
8c9c9000 8c9ea000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D)
8c9ea000 8c9f7000   watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A)
8c9f7000 8c9ff000   rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3)
8ca00000 8ca1f000   cdrom    cdrom.sys    Mon Jul 13 18:11:24 2009 (4A5BBF1C)
8ca1f000 8ca26000   Null     Null.SYS     Mon Jul 13 18:11:12 2009 (4A5BBF10)
8ca26000 8ca2d000   Beep     Beep.SYS     Mon Jul 13 18:45:00 2009 (4A5BC6FC)
8ca2d000 8ca34000   wfplwf   wfplwf.sys   Mon Jul 13 18:53:51 2009 (4A5BC90F)
8ca34000 8caeb000   ndis     ndis.sys     Mon Jul 13 18:12:24 2009 (4A5BBF58)
8caeb000 8cb29000   NETIO    NETIO.SYS    Mon Jul 13 18:12:35 2009 (4A5BBF63)
8cb29000 8cb4e000   ksecpkg  ksecpkg.sys  Thu Dec 10 22:04:22 2009 (4B21C4C6)
8cb4e000 8cb5e000   mup      mup.sys      Mon Jul 13 18:14:14 2009 (4A5BBFC6)
8cb5e000 8cb90000   fvevol   fvevol.sys   Fri Sep 25 21:24:21 2009 (4ABD7B55)
8cb90000 8cba1000   disk     disk.sys     Mon Jul 13 18:11:28 2009 (4A5BBF20)
8cba1000 8cbc6000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18)
8cbf8000 8cc00000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:01:40 2009 (4A5BCAE4)
8cc04000 8cd4d000   tcpip    tcpip.sys    Sun Apr 24 21:36:36 2011 (4DB4DE34)
8cd4d000 8cd7e000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43)
8cd7e000 8cdbd000   volsnap  volsnap.sys  Mon Jul 13 18:11:34 2009 (4A5BBF26)
8cdbd000 8cdc5000   spldr    spldr.sys    Mon May 11 11:13:47 2009 (4A084EBB)
8cdc5000 8cdf2000   rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A)
8cdf2000 8cdfa000   hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05)
9441e000 9445f000   rdbss    rdbss.sys    Mon Jul 13 18:14:26 2009 (4A5BBFD2)
9445f000 94469000   nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48)
94469000 94473000   mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
94473000 944d0000   IDSvix86 IDSvix86.sys Tue May 31 18:39:26 2011 (4DE57C2E)
944d0000 9452e000   eeCtrl   eeCtrl.sys   Mon May 02 23:23:33 2011 (4DBF8345)
9452e000 9454c000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Mon May 02 23:23:34 2011 (4DBF8346)
9454c000 94558000   discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214)
94558000 94570000   dfsc     dfsc.sys     Tue Apr 26 21:33:45 2011 (4DB78089)
94570000 9457e000   blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8)
9457e000 9459d000   HDAudBus HDAudBus.sys Mon Jul 13 18:50:55 2009 (4A5BC85F)
9459d000 945e8000   USBPORT  USBPORT.SYS  Mon Jul 13 18:51:13 2009 (4A5BC871)
95006000 950d0000   BHDrvx86 BHDrvx86.sys Thu May 12 15:20:44 2011 (4DCC411C)
950d0000 950d1080   AsUpIO   AsUpIO.sys   Sun Jul 05 21:21:27 2009 (4A515FA7)
950d2000 950d2fa0   AsIO     AsIO.sys     Mon Aug 03 02:02:32 2009 (4A768B88)
950d3000 950f4000   tunnel   tunnel.sys   Mon Jul 13 18:54:03 2009 (4A5BC91B)
950f4000 95106000   intelppm intelppm.sys Mon Jul 13 18:11:03 2009 (4A5BBF07)
95106000 95146000   atikmpag atikmpag.sys Tue Apr 19 20:22:09 2011 (4DAE3541)
95146000 951fd000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 21:37:53 2010 (4CCF7981)
95600000 95db8000   atikmdag atikmdag.sys Tue Apr 19 20:48:00 2011 (4DAE3B50)
95db8000 95df1000   dxgmms1  dxgmms1.sys  Wed Feb 02 21:34:49 2011 (4D4A2259)
95df1000 95e00000   usbehci  usbehci.sys  Mon Jul 13 18:51:14 2009 (4A5BC872)
97417000 974b2000   netr28   netr28.sys   Fri Jun 19 02:57:13 2009 (4A3B44D9)
974b2000 974bc000   vwifibus vwifibus.sys Mon Jul 13 18:52:02 2009 (4A5BC8A2)
974bc000 97501000   Rt86win7 Rt86win7.sys Wed Jun 23 04:10:23 2010 (4C21CF7F)
97501000 975026c0   ASACPI   ASACPI.sys   Wed Jul 15 22:28:28 2009 (4A5E9E5C)
97503000 9750d000   serenum  serenum.sys  Mon Jul 13 18:45:27 2009 (4A5BC717)
9750d000 9751a000   CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716)
9751a000 9752c000   AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954)
9752c000 97544000   rasl2tp  rasl2tp.sys  Mon Jul 13 18:54:33 2009 (4A5BC939)
97544000 9754f000   ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930)
9754f000 97571000   ndiswan  ndiswan.sys  Mon Jul 13 18:54:34 2009 (4A5BC93A)
97571000 97589000   raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D)
97589000 975a0000   raspptp  raspptp.sys  Mon Jul 13 18:54:47 2009 (4A5BC947)
975a0000 975b7000   rassstp  rassstp.sys  Mon Jul 13 18:54:57 2009 (4A5BC951)
975b7000 975c4000   kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
975c4000 975d1000   mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
975d1000 975d2380   swenum   swenum.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
975d3000 975ed000   WudfPf   WudfPf.sys   Mon Jul 13 18:50:13 2009 (4A5BC835)
9a600000 9a60b000   mouhid   mouhid.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
9a60b000 9a626000   luafv    luafv.sys    Mon Jul 13 18:15:44 2009 (4A5BC020)
9a626000 9a636000   lltdio   lltdio.sys   Mon Jul 13 18:53:18 2009 (4A5BC8EE)
9a639000 9a66d000   ks       ks.sys       Wed Mar 03 21:57:52 2010 (4B8F2FC0)
9a66d000 9a67b000   umbus    umbus.sys    Mon Jul 13 18:51:38 2009 (4A5BC88A)
9a67b000 9a6bf000   usbhub   usbhub.sys   Mon Jul 13 18:52:06 2009 (4A5BC8A6)
9a6bf000 9a6d0000   NDProxy  NDProxy.SYS  Mon Jul 13 18:54:27 2009 (4A5BC933)
9a6d0000 9a720000   HdAudio  HdAudio.sys  Mon Jul 13 18:51:46 2009 (4A5BC892)
9a720000 9a74f000   portcls  portcls.sys  Mon Jul 13 18:51:00 2009 (4A5BC864)
9a74f000 9a768000   drmk     drmk.sys     Mon Jul 13 19:36:05 2009 (4A5BD2F5)
9a768000 9a772000   Dxapi    Dxapi.sys    Mon Jul 13 18:25:25 2009 (4A5BC265)
9a772000 9a77f000   crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E)
9a77f000 9a78a000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:11:16 2009 (4A5BBF14)
9a78a000 9a793000   dump_atapi dump_atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
9a793000 9a7a4000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F)
9a7a4000 9a7af000   monitor  monitor.sys  Mon Jul 13 18:25:58 2009 (4A5BC286)
9a7af000 9a7c6000   usbccgp  usbccgp.sys  Mon Jul 13 18:51:31 2009 (4A5BC883)
9a7c6000 9a7c7700   USBD     USBD.SYS     Mon Jul 13 18:51:05 2009 (4A5BC869)
9a7c8000 9a7d3000   hidusb   hidusb.sys   Mon Jul 13 18:51:04 2009 (4A5BC868)
9a7d3000 9a7e6000   HIDCLASS HIDCLASS.SYS Mon Jul 13 18:51:01 2009 (4A5BC865)
9a7e6000 9a7ec480   HIDPARSE HIDPARSE.SYS Mon Jul 13 18:50:59 2009 (4A5BC863)
9a7ed000 9a7f9000   kbdhid   kbdhid.sys   Mon Jul 13 18:45:09 2009 (4A5BC705)
9a82c000 9a872000   nwifi    nwifi.sys    Mon Jul 13 18:51:59 2009 (4A5BC89F)
9a872000 9a882000   ndisuio  ndisuio.sys  Mon Jul 13 18:53:51 2009 (4A5BC90F)
9a882000 9a895000   rspndr   rspndr.sys   Mon Jul 13 18:53:20 2009 (4A5BC8F0)
9a895000 9a91a000   HTTP     HTTP.sys     Mon Jul 13 18:12:53 2009 (4A5BBF75)
9a91a000 9a933000   bowser   bowser.sys   Tue Feb 22 23:05:24 2011 (4D649594)
9a933000 9a945000   mpsdrv   mpsdrv.sys   Mon Jul 13 18:52:52 2009 (4A5BC8D4)
9a945000 9a968000   mrxsmb   mrxsmb.sys   Tue May 03 21:43:40 2011 (4DC0BD5C)
9a968000 9a9a3000   mrxsmb10 mrxsmb10.sys Tue May 03 21:43:56 2011 (4DC0BD6C)
9a9a3000 9a9be000   mrxsmb20 mrxsmb20.sys Tue May 03 21:43:47 2011 (4DC0BD63)
9c800000 9c81e000   cdd      cdd.dll      Mon Nov 01 23:23:36 2010 (4CCF9248)
9c960000 9cbab000   win32k   win32k.sys   Wed Mar 02 21:31:07 2011 (4D6F0B7B)
9cbc0000 9cbc9000   TSDDD    TSDDD.dll    unavailable (00000000)
9ec30000 9ecc7000   peauth   peauth.sys   Mon Jul 13 19:35:44 2009 (4A5BD2E0)
9ecc7000 9ecd1000   secdrv   secdrv.SYS   Wed Sep 13 08:18:32 2006 (45080528)
9ecd1000 9ecf2000   srvnet   srvnet.sys   Thu Apr 28 21:57:12 2011 (4DBA2908)
9ecf2000 9ecff000   tcpipreg tcpipreg.sys Mon Jul 13 18:54:14 2009 (4A5BC926)
9ecff000 9ed4e000   srv2     srv2.sys     Thu Apr 28 21:57:19 2011 (4DBA290F)
9ed4e000 9eda0000   srv      srv.sys      Thu Apr 28 21:57:31 2011 (4DBA291B)
a4c1a000 a4ca0000   SRTSP    SRTSP.SYS    Tue Mar 29 21:43:18 2011 (4D9298C6)
a4e00000 a4e09000   asyncmac asyncmac.sys Mon Jul 13 18:54:46 2009 (4A5BC946)
a4e09000 a4f7fe80   NAVEX15  NAVEX15.SYS  Thu May 12 15:35:45 2011 (4DCC44A1)
a4f80000 a4f93580   NAVENG   NAVENG.SYS   Thu May 12 15:37:22 2011 (4DCC4502)

Unloaded modules:
a4f80000 a4f94000   NAVENG.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
a4e09000 a4f80000   NAVEX15.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00177000
a4f94000 a4ffe000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
9a9be000 9a9d6000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8cbc6000 8cbd3000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8cbd3000 8cbde000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8cbde000 8cbe7000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
8cbe7000 8cbf8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

KiwiKim · 22 Jun 2011

I ran Memtest throughout the night. Nada. 11 passes with 0 errors. What should I try next?

Maguscreed · 22 Jun 2011

Have you tried disabling or even turning off norton when streaming video?

SFC /SCANNOW Command - System File Checker
also never hurts to run that when you're having windows problems.