Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Physical Dump Analysis Help

22 Jun 2011   #1

windows 7 home premium 64 bit
BSOD Physical Dump Analysis Help


I have a Packard Bell preinstalled laptop. It's been months that is working fine and just yesterday, the Windows can not start. Startuprepairoffline appears everytime I restart my computer. So I decided to restore my sytem to factory default using the backup disc I made. And then, an icon of Windows Update appears on the system arrest. When I clicked the system arrest, windows is updating and when I restart my computer, it goes again to startuprepairoffline. I tried to restore factory default 5 times already and everytime theres a windows update and click it, it goes back again.

And once, suddenly a BSOD appears and I haven't read much what is written. I search the net for info and they told me to analyze the minidump saved in my computer. I don't know how to open and read or analyze the file so I'm sending it for analysis.

Please help me. If you need any questions, please ask me in simple terms because I'm a computer noob.

My computer spec:

Packard Bell
Original Pre-installed Windows 7 Home Premium
64 bit

My System SpecsSystem Spec
29 Jun 2011   #2

Windows 7
Chrome conflicts with the windows update

Based on your dump file, the crashed program is chrome.exe.

You can find many articles about the chrome conflicts with the windows update in Internet.

Hope you lucky!
My System SpecsSystem Spec

 BSOD Physical Dump Analysis Help

Thread Tools

Similar help and support threads
Thread Forum
BSOD and screen freezes frequently - help Decoding crash dump analysis
I have frequent crashes and freezes so I decided to get whocrashed software to analyze the crash dump files and now have no idea what to do next. I would greatly appreciate help in decoding the analysts so I can investigate this further to hopefully fix this problem. I have a Dell Inspiron One...
BSOD Help and Support
BSOD Across Many identical systems. Need Dump analysis
Hello, We have 45 systems that are all running on identical hardware: Custom Computer MB: Intel X58 Proc: Intel i7 HT enabled Mem: 8GB DDR3 1066 Int. Sound 1 x 500GB 7200 RPM Sata 750W PS
BSOD Help and Support
BSOD crash usbport.sys suspected, please help with dump file analysis
I have an Asus G53JW notebook that has BSOD failures. Tried updating all drivers with Driver Reviver, run memtest86+ to check ram and checked disk with SeaTools for Windows but no faults so far. The notebook has no USB devices connected externally when the BSOD occurs, on most occasions the BSOD...
BSOD Help and Support
BSOD, Crash Dump Analysis
Hello, For some time now, I have been having a lot of BSODs. Like up to 5 times a day. Sometimes it happens after a long time idling, sometimes when I stress the CPU. It can happen when I close my session, try to close the computer or restart it. I had an overclock on everything, but for the...
BSOD Help and Support
Another BSOD Dump file analysis needed please
Hey guys I just got a BSOD and was wondering if anyone could tell me the cause thanks in advance if anyone knows a good dump analysis program could you also give me a link .
BSOD Help and Support
BSOD Dump analysis - please help
Hi, I would be very grateful if a kindly guru could look at a BSOD dump for me please. Am running Win 7 Professional 64bit on an i7 system with 4Gb DDr3 RAM. No overclocking, no RAID, no Antivirus, just Windows firewall. Mainly use system to run MS FSX. BSODs have occurred randomly over last 3...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:08.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App