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Windows 7: Bsod bcc 50

22 Jun 2011   #1
d3ni

Windows 7 Home Premium 64bit
 
 
Bsod bcc 50

Hi! For 2 months I'm having these BSOD's. I gave it for check up and they told me that it needs to be cleaned from all the dust and that's the only problem.They cleaned it , and it was going great.That was 2 days ago.
Today I got another BSOD with BCC 50.I am attaching my dumb files. Hope you'll tell me what to do.


My System SpecsSystem Spec
.
22 Jun 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Would you be completely opposed to removing norton and seeing if the problem persists?
Something is blocking the kernel. I'm guessing a setting in norton is thrown off. I could be wrong but this wouldn't be the first time by a long shot. If it does prove to be norton we can offer a handful of free solutions that will do just about as good.

Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000d, EXCEPTION_GP_FAULT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 9ba0cb23 to 82a5ef3b

STACK_TEXT:  
a17f7c58 9ba0cb23 badb0d00 00000e0a 9ba0ba78 nt!KiSystemFatalException+0xf
a17f7ce0 9b9f2178 fe987370 01c0b540 0000369e win32k!InternalSetTimer+0x1c6
a17f7d00 9b9ead09 fea09e58 01c0b540 0000369e win32k!_SetTimer+0x3a
a17f7d1c 82a5b41a 000400b0 01c0b540 0000369e win32k!NtUserSetTimer+0x44
a17f7d1c 771f6344 000400b0 01c0b540 0000369e nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0017f604 00000000 00000000 00000000 00000000 0x771f6344


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!InternalSetTimer+1c6
9ba0cb23 ea188bda8bd0a1  jmp     A1D0:8BDA8B18

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  win32k!InternalSetTimer+1c6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d6f0b7b

FAILURE_BUCKET_ID:  0x7f_d_win32k!InternalSetTimer+1c6

BUCKET_ID:  0x7f_d_win32k!InternalSetTimer+1c6

Followup: MachineOwner
---------

2: kd> lm t n
start    end        module name
80b9d000 80ba5000   kdcom    kdcom.dll    Mon Jul 13 20:08:58 2009 (4A5BDAAA)
82418000 8249e000   SRTSP    SRTSP.SYS    Tue Mar 29 21:43:18 2011 (4D9298C6)
82a18000 82e28000   nt       ntkrpamp.exe Fri Apr 08 22:57:09 2011 (4D9FD915)
82e28000 82e5f000   hal      halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07)
8341a000 83492000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:06:41 2009 (4A5BDA21)
83492000 834a3000   PSHED    PSHED.dll    Mon Jul 13 20:09:36 2009 (4A5BDAD0)
834a3000 834ab000   BOOTVID  BOOTVID.dll  Mon Jul 13 20:04:34 2009 (4A5BD9A2)
834ab000 834ed000   CLFS     CLFS.SYS     Mon Jul 13 18:11:10 2009 (4A5BBF0E)
834ed000 83598000   CI       CI.dll       Mon Jul 13 20:09:28 2009 (4A5BDAC8)
83598000 835a0000   rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3)
835a0000 835a8000   rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5)
835a8000 835b3000   Msfs     Msfs.SYS     Mon Jul 13 18:11:26 2009 (4A5BBF1E)
835b3000 835c1000   Npfs     Npfs.SYS     Mon Jul 13 18:11:31 2009 (4A5BBF23)
835c1000 835d8000   tdx      tdx.sys      Mon Jul 13 18:12:10 2009 (4A5BBF4A)
835d8000 835e3000   TDI      TDI.SYS      Mon Jul 13 18:12:12 2009 (4A5BBF4C)
83600000 83621000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D)
83621000 8362e000   watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A)
8362e000 8369f000   Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28)
8369f000 836ad000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
836ad000 836f5000   ACPI     ACPI.sys     Mon Jul 13 18:11:11 2009 (4A5BBF0F)
836f5000 836fe000   WMILIB   WMILIB.SYS   Mon Jul 13 18:11:22 2009 (4A5BBF1A)
836fe000 83706000   msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D)
83706000 83730000   pci      pci.sys      Mon Jul 13 18:11:16 2009 (4A5BBF14)
83730000 8373b000   vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B)
8373b000 8374c000   partmgr  partmgr.sys  Mon Jul 13 18:11:35 2009 (4A5BBF27)
8374c000 8375c000   volmgr   volmgr.sys   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
8375c000 837a7000   volmgrx  volmgrx.sys  Mon Jul 13 18:11:41 2009 (4A5BBF2D)
837a7000 837ae000   pciide   pciide.sys   Mon Jul 13 18:11:19 2009 (4A5BBF17)
837ae000 837bc000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:11:15 2009 (4A5BBF13)
837bc000 837d2000   mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F)
837d2000 837db000   atapi    atapi.sys    Mon Jul 13 18:11:15 2009 (4A5BBF13)
837db000 837fe000   ataport  ataport.SYS  Mon Jul 13 18:11:18 2009 (4A5BBF16)
8c400000 8c40e000   pcw      pcw.sys      Mon Jul 13 18:11:10 2009 (4A5BBF0E)
8c40e000 8c417000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:11:14 2009 (4A5BBF12)
8c417000 8c41f000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:01:40 2009 (4A5BCAE4)
8c41f000 8c4a0000   mv91xx   mv91xx.sys   Wed Jun 30 20:54:45 2010 (4C2BF565)
8c4a0000 8c4c6000   SCSIPORT SCSIPORT.SYS Mon Jul 13 18:45:55 2009 (4A5BC733)
8c4c6000 8c4ce000   mvxxmm   mvxxmm.sys   Wed Jun 30 20:54:30 2010 (4C2BF556)
8c4ce000 8c4d7000   amdxata  amdxata.sys  Tue May 19 12:57:35 2009 (4A12F30F)
8c4d7000 8c50b000   fltmgr   fltmgr.sys   Mon Jul 13 18:11:13 2009 (4A5BBF11)
8c50b000 8c562000   SYMDS    SYMDS.SYS    Tue Dec 07 18:16:20 2010 (4CFECE54)
8c562000 8c573000   fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
8c573000 8c59e000   msrpc    msrpc.sys    Mon Jul 13 18:11:59 2009 (4A5BBF3F)
8c59e000 8c5fb000   cng      cng.sys      Mon Jul 13 18:32:55 2009 (4A5BC427)
8c603000 8c6be000   SYMEFA   SYMEFA.SYS   Sun Mar 13 22:20:09 2011 (4D7D8969)
8c6be000 8c7ed000   Ntfs     Ntfs.sys     Mon Jul 13 18:12:05 2009 (4A5BBF45)
8c7ed000 8c800000   ksecdd   ksecdd.sys   Mon Jul 13 18:11:56 2009 (4A5BBF3C)
8c800000 8c80c000   vga      vga.sys      Mon Jul 13 18:25:50 2009 (4A5BC27E)
8c80e000 8c8c5000   ndis     ndis.sys     Mon Jul 13 18:12:24 2009 (4A5BBF58)
8c8c5000 8c903000   NETIO    NETIO.SYS    Mon Jul 13 18:12:35 2009 (4A5BBF63)
8c903000 8c928000   ksecpkg  ksecpkg.sys  Thu Dec 10 22:04:22 2009 (4B21C4C6)
8c928000 8c938000   mup      mup.sys      Mon Jul 13 18:14:14 2009 (4A5BBFC6)
8c938000 8c96a000   fvevol   fvevol.sys   Fri Sep 25 21:24:21 2009 (4ABD7B55)
8c96a000 8c97b000   disk     disk.sys     Mon Jul 13 18:11:28 2009 (4A5BBF20)
8c97b000 8c9a0000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18)
8c9d2000 8c9f1000   cdrom    cdrom.sys    Mon Jul 13 18:11:24 2009 (4A5BBF1C)
8c9f1000 8c9f8000   Null     Null.SYS     Mon Jul 13 18:11:12 2009 (4A5BBF10)
8c9f8000 8c9ff000   Beep     Beep.SYS     Mon Jul 13 18:45:00 2009 (4A5BC6FC)
8ca00000 8ca08000   hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05)
8ca0e000 8cb57000   tcpip    tcpip.sys    Sun Apr 24 21:36:36 2011 (4DB4DE34)
8cb57000 8cb88000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43)
8cb88000 8cbc7000   volsnap  volsnap.sys  Mon Jul 13 18:11:34 2009 (4A5BBF26)
8cbc7000 8cbcf000   spldr    spldr.sys    Mon May 11 11:13:47 2009 (4A084EBB)
8cbcf000 8cbfc000   rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A)
93a27000 93a81000   afd      afd.sys      Sun Apr 24 21:35:37 2011 (4DB4DDF9)
93a81000 93ab3000   netbt    netbt.sys    Mon Jul 13 18:12:18 2009 (4A5BBF52)
93ab3000 93aba000   wfplwf   wfplwf.sys   Mon Jul 13 18:53:51 2009 (4A5BC90F)
93aba000 93ad9000   pacer    pacer.sys    Mon Jul 13 18:53:58 2009 (4A5BC916)
93ad9000 93aea000   vwififlt vwififlt.sys Mon Jul 13 18:52:03 2009 (4A5BC8A3)
93aea000 93af8000   netbios  netbios.sys  Mon Jul 13 18:53:54 2009 (4A5BC912)
93af8000 93b12000   serial   serial.sys   Mon Jul 13 18:45:33 2009 (4A5BC71D)
93b12000 93b25000   wanarp   wanarp.sys   Mon Jul 13 18:55:02 2009 (4A5BC956)
93b25000 93b35000   termdd   termdd.sys   Mon Jul 13 19:01:35 2009 (4A5BCADF)
93b35000 93b84000   SYMNETS  SYMNETS.SYS  Thu Mar 17 22:11:07 2011 (4D82CD4B)
93b84000 93baa000   SYMEVENT SYMEVENT.SYS Thu Mar 24 18:02:08 2011 (4D8BCD70)
93baa000 93bce000   Ironx86  Ironx86.SYS  Fri Nov 12 17:05:54 2010 (4CDDC852)
93bce000 93bd8980   SRTSPX   SRTSPX.SYS   Tue Mar 29 21:43:23 2011 (4D9298CB)
94021000 94062000   rdbss    rdbss.sys    Mon Jul 13 18:14:26 2009 (4A5BBFD2)
94062000 9406c000   nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48)
9406c000 94076000   mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
94076000 940d3000   IDSvix86 IDSvix86.sys Tue May 31 18:39:26 2011 (4DE57C2E)
940d3000 94131000   eeCtrl   eeCtrl.sys   Mon May 02 23:23:33 2011 (4DBF8345)
94131000 9414f000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Mon May 02 23:23:34 2011 (4DBF8346)
9414f000 9415b000   discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214)
9415b000 94173000   dfsc     dfsc.sys     Tue Apr 26 21:33:45 2011 (4DB78089)
94173000 94181000   blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8)
94181000 9419c000   luafv    luafv.sys    Mon Jul 13 18:15:44 2009 (4A5BC020)
9419c000 941b6000   WudfPf   WudfPf.sys   Mon Jul 13 18:50:13 2009 (4A5BC835)
941b6000 941c6000   lltdio   lltdio.sys   Mon Jul 13 18:53:18 2009 (4A5BC8EE)
94e05000 94ebc000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 21:37:53 2010 (4CCF7981)
94ebc000 94ef5000   dxgmms1  dxgmms1.sys  Wed Feb 02 21:34:49 2011 (4D4A2259)
94ef5000 94f14000   HDAudBus HDAudBus.sys Mon Jul 13 18:50:55 2009 (4A5BC85F)
94f14000 94f23000   usbehci  usbehci.sys  Mon Jul 13 18:51:14 2009 (4A5BC872)
94f23000 94f6e000   USBPORT  USBPORT.SYS  Mon Jul 13 18:51:13 2009 (4A5BC871)
94f6e000 94fa2000   ks       ks.sys       Wed Mar 03 21:57:52 2010 (4B8F2FC0)
94fa2000 94fe6000   usbhub   usbhub.sys   Mon Jul 13 18:52:06 2009 (4A5BC8A6)
94fe6000 94fff000   drmk     drmk.sys     Mon Jul 13 19:36:05 2009 (4A5BD2F5)
95000000 9500d000   crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E)
9500d000 95018000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:11:16 2009 (4A5BBF14)
95018000 95029000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F)
95029000 95033000   Dxapi    Dxapi.sys    Mon Jul 13 18:25:25 2009 (4A5BC265)
95033000 9503e000   monitor  monitor.sys  Mon Jul 13 18:25:58 2009 (4A5BC286)
9503f000 95109000   BHDrvx86 BHDrvx86.sys Thu May 12 15:20:44 2011 (4DCC411C)
95109000 9510a080   AsUpIO   AsUpIO.sys   Sun Jul 05 21:21:27 2009 (4A515FA7)
9510b000 9510bfa0   AsIO     AsIO.sys     Mon Aug 03 02:02:32 2009 (4A768B88)
9510c000 9512d000   tunnel   tunnel.sys   Mon Jul 13 18:54:03 2009 (4A5BC91B)
9512d000 9513f000   intelppm intelppm.sys Mon Jul 13 18:11:03 2009 (4A5BBF07)
9513f000 9517f000   atikmpag atikmpag.sys Tue Apr 19 20:22:09 2011 (4DAE3541)
9517f000 951cf000   HdAudio  HdAudio.sys  Mon Jul 13 18:51:46 2009 (4A5BC892)
951cf000 951e6000   usbccgp  usbccgp.sys  Mon Jul 13 18:51:31 2009 (4A5BC883)
951e6000 951f2000   kbdhid   kbdhid.sys   Mon Jul 13 18:45:09 2009 (4A5BC705)
951f2000 951fd000   mouhid   mouhid.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
95c00000 95c13000   HIDCLASS HIDCLASS.SYS Mon Jul 13 18:51:01 2009 (4A5BC865)
95c15000 95cb0000   netr28   netr28.sys   Fri Jun 19 02:57:13 2009 (4A3B44D9)
95cb0000 95cba000   vwifibus vwifibus.sys Mon Jul 13 18:52:02 2009 (4A5BC8A2)
95cba000 95cff000   Rt86win7 Rt86win7.sys Wed Jun 23 04:10:23 2010 (4C21CF7F)
95cff000 95d006c0   ASACPI   ASACPI.sys   Wed Jul 15 22:28:28 2009 (4A5E9E5C)
95d01000 95d0b000   serenum  serenum.sys  Mon Jul 13 18:45:27 2009 (4A5BC717)
95d0b000 95d18000   CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716)
95d18000 95d2a000   AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954)
95d2a000 95d42000   rasl2tp  rasl2tp.sys  Mon Jul 13 18:54:33 2009 (4A5BC939)
95d42000 95d4d000   ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930)
95d4d000 95d6f000   ndiswan  ndiswan.sys  Mon Jul 13 18:54:34 2009 (4A5BC93A)
95d6f000 95d87000   raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D)
95d87000 95d9e000   raspptp  raspptp.sys  Mon Jul 13 18:54:47 2009 (4A5BC947)
95d9e000 95db5000   rassstp  rassstp.sys  Mon Jul 13 18:54:57 2009 (4A5BC951)
95db5000 95dc2000   kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
95dc2000 95dcf000   mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
95dcf000 95dd0380   swenum   swenum.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
95dd1000 95ddf000   umbus    umbus.sys    Mon Jul 13 18:51:38 2009 (4A5BC88A)
95ddf000 95df0000   NDProxy  NDProxy.SYS  Mon Jul 13 18:54:27 2009 (4A5BC933)
95df0000 95df1700   USBD     USBD.SYS     Mon Jul 13 18:51:05 2009 (4A5BC869)
95df2000 95dfd000   hidusb   hidusb.sys   Mon Jul 13 18:51:04 2009 (4A5BC868)
96209000 969c1000   atikmdag atikmdag.sys Tue Apr 19 20:48:00 2011 (4DAE3B50)
969c1000 969f0000   portcls  portcls.sys  Mon Jul 13 18:51:00 2009 (4A5BC864)
969f0000 969f6480   HIDPARSE HIDPARSE.SYS Mon Jul 13 18:50:59 2009 (4A5BC863)
969f7000 96a00000   dump_atapi dump_atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
9983e000 99884000   nwifi    nwifi.sys    Mon Jul 13 18:51:59 2009 (4A5BC89F)
99884000 99894000   ndisuio  ndisuio.sys  Mon Jul 13 18:53:51 2009 (4A5BC90F)
99894000 998a7000   rspndr   rspndr.sys   Mon Jul 13 18:53:20 2009 (4A5BC8F0)
998a7000 9992c000   HTTP     HTTP.sys     Mon Jul 13 18:12:53 2009 (4A5BBF75)
9992c000 99945000   bowser   bowser.sys   Tue Feb 22 23:05:24 2011 (4D649594)
99945000 99957000   mpsdrv   mpsdrv.sys   Mon Jul 13 18:52:52 2009 (4A5BC8D4)
99957000 9997a000   mrxsmb   mrxsmb.sys   Tue May 03 21:43:40 2011 (4DC0BD5C)
9997a000 999b5000   mrxsmb10 mrxsmb10.sys Tue May 03 21:43:56 2011 (4DC0BD6C)
999b5000 999d0000   mrxsmb20 mrxsmb20.sys Tue May 03 21:43:47 2011 (4DC0BD63)
9b940000 9bb8b000   win32k   win32k.sys   Wed Mar 02 21:31:07 2011 (4D6F0B7B)
9bba0000 9bba9000   TSDDD    TSDDD.dll    unavailable (00000000)
9bbd0000 9bbee000   cdd      cdd.dll      Mon Nov 01 23:23:36 2010 (4CCF9248)
9f425000 9f59be80   NAVEX15  NAVEX15.SYS  Thu May 12 15:35:45 2011 (4DCC44A1)
9f59c000 9f5af580   NAVENG   NAVENG.SYS   Thu May 12 15:37:22 2011 (4DCC4502)
9f5b0000 9f5b9000   asyncmac asyncmac.sys Mon Jul 13 18:54:46 2009 (4A5BC946)
a0438000 a04cf000   peauth   peauth.sys   Mon Jul 13 19:35:44 2009 (4A5BD2E0)
a04cf000 a04d9000   secdrv   secdrv.SYS   Wed Sep 13 08:18:32 2006 (45080528)
a04d9000 a04fa000   srvnet   srvnet.sys   Thu Apr 28 21:57:12 2011 (4DBA2908)
a04fa000 a0507000   tcpipreg tcpipreg.sys Mon Jul 13 18:54:14 2009 (4A5BC926)
a0507000 a0556000   srv2     srv2.sys     Thu Apr 28 21:57:19 2011 (4DBA290F)
a0556000 a05a8000   srv      srv.sys      Thu Apr 28 21:57:31 2011 (4DBA291B)

Unloaded modules:
8249e000 82508000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
999d0000 999e8000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8c9a0000 8c9ad000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8c9ad000 8c9b8000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8c9b8000 8c9c1000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
8c9c1000 8c9d2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
My System SpecsSystem Spec
22 Jun 2011   #3
d3ni

Windows 7 Home Premium 64bit
 
 

I'm not using Norton. If Avast can cause the same problem , but still it's not Norton.
My System SpecsSystem Spec
.

22 Jun 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Well your system is running with a ton of symantec drivers loading
Did you have norton in the past and it possibly didn't remove completely?
93b35000 93b84000 SYMNETS SYMNETS.SYS Thu Mar 17 22:11:07 2011 (4D82CD4B) 93b84000 93baa000 SYMEVENT SYMEVENT.SYS Thu Mar 24 18:02:08 2011 (4D8BCD70)
both norton related drivers.
My System SpecsSystem Spec
22 Jun 2011   #5
d3ni

Windows 7 Home Premium 64bit
 
 

I guess after I bought it , maybe I had a trial for 30 days or so.How can I remove it completely or just to check if there's something left from it ?
My System SpecsSystem Spec
22 Jun 2011   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

root through programs and features and look for anything with symantec in the title.
My System SpecsSystem Spec
22 Jun 2011   #7
d3ni

Windows 7 Home Premium 64bit
 
 

I didn't find anything.
My System SpecsSystem Spec
22 Jun 2011   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

there is this tool but you need to know which version of norton you had for it to work right.
Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
My System SpecsSystem Spec
22 Jun 2011   #9
d3ni

Windows 7 Home Premium 64bit
 
 

Ok , I did it , I checked "I have a Norton product that was purchased from my service provider" , I downloaded it and after running it now I have to restart. Now do I have to make another zip with the dump files after the restart or.. ?
My System SpecsSystem Spec
22 Jun 2011   #10
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

actually now I would prefer we wait and see if it crashes again.
If it does please upload the new minidump.
With those apps out of the way hopefully I can make a more clear diagnosis.
My System SpecsSystem Spec
Reply

 Bsod bcc 50




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