Please help with increasingly frequent BSODs


  1. Posts : 2
    win 7 64 bit
       #1

    Please help with increasingly frequent BSODs


    Hi,

    I'm getting BSOD's increasingly frequently. Most recently, while playing the game Fable 3. Two of the crashes appear to be tied to ntoskrnl.exe.

    I have supplied paint images of crash dump reports below. Please advise me on what steps I should take to remidy the situation.

    Thanks!
      My Computer


  2. Posts : 2
    win 7 64 bit
    Thread Starter
       #2

    So I just realised that I didn't supply all the information requested in your instructions.

    Please find attached the Windows_NT6_BSOD_jcgriff2 and the Sytem Health Report.

    Some other basic spec info:

    -x64
    -Purchachesd from retailer, they installed it.
    -The system and OS are about 18 months old

    Any help would be greatly appreciated!
      My Computer


  3. Posts : 1,782
    Windows 7 Home Premium 64bit
       #3

    Update your computer to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)


    Please run these tests and report back the results
    1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
    2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
    3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
    Debug session time: Thu Jun 23 16:15:32.452 2011 (UTC - 4:00)
    System Uptime: 0 days 0:56:06.763
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
    BiosReleaseDate = 09/16/2009
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = GA-MA790XT-UD4P
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
    Debug session time: Tue Jun 21 14:26:27.732 2011 (UTC - 4:00)
    System Uptime: 0 days 1:10:54.433
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    PROCESS_NAME:  Fable3.exe
    BUGCHECK_STR:  RAISED_IRQL_FAULT
    FAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_Fable3.exe_nt!KiSystemServiceExit+245
    BiosReleaseDate = 09/16/2009
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = GA-MA790XT-UD4P
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
    Debug session time: Tue Jun 21 13:14:14.773 2011 (UTC - 4:00)
    System Uptime: 0 days 0:13:02.069
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
    BUGCHECK_STR:  0x1E_0
    PROCESS_NAME:  Fable3.exe
    FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
    BiosReleaseDate = 09/16/2009
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = GA-MA790XT-UD4P
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd
All times are GMT -5. The time now is 12:37.
Find Us