New
#1
System Hang / Black Screen
Hey everyone,
Recently I've been experiencing these strange 'crashes'. The screen goes black all of a sudden and the laptop is unresponsive. I end up having to restart the computer by holding down the power button.
Here are my laptop's specs :
- Windows 7 Home Premium x64 (SP1 not installed)
- Originally came with Windows Vista but the laptop manufacturer, Sony, provided a free upgrade from an install disc
- Windows 7 was installed about 1 year and 9 months ago
- laptop will be 2 years old at the end of July
- Sony VAIO VGN-FW340D/W
Attached is a zip called dump.zip which contains the dump files and system performance report.
Thanks in advance.
Regards,
ayahirano