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Windows 7: Windows 7 freezes

25 Jun 2011   #1
eberdocarmo

Windows 7 64 bits
 
 
Windows 7 freezes

Hello,

I have just installed a clean install of Windows 7 64 bits on my machine and everytime I do anything related to the configs of the ATI Radeon HD5750, the system freezes. Either screen size change or else.

The system is about 1 and a half year old, but the install was made just today.

I just installed the CCC software from ATI plus Avira, Google Chrome, TuneUp Utilities and WinRAR.

My hardware has been recently tested, and my motherboard is brand new, from Asus. My memory sticks passed normally at memtest.

Thanks for your help.


My System SpecsSystem Spec
.
26 Jun 2011   #2
eberdocarmo

Windows 7 64 bits
 
 

Anyone can help?
My System SpecsSystem Spec
26 Jun 2011   #3
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Your crash from yesterday was a STOP 0x124 which is a hardware BSOD

Stop 0x124 - what it means and what to try

Start off with the tests below and report back the results

1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jun 25 12:00:06.061 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:11.918
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
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My System SpecsSystem Spec
.

26 Jun 2011   #4
eberdocarmo

Windows 7 64 bits
 
 

My PC freezes everytime I access a Youtube video, this may suggest that the problem is with my ATI Radeon HD5750? I can run Furmark for 30 minutes, and the machine wont freeze, but it is just a matter of watching a Youtube video for 30 seconds, and voila.
My System SpecsSystem Spec
26 Jun 2011   #5
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Most likely not video related. Maybe network or memory related. Run the tests I listed in my first post and report back the results
My System SpecsSystem Spec
Reply

 Windows 7 freezes




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