BSOD Everytime I Try to EndTask a Specific Non Responsive Program

cillerbee · 25 Jun 2011

Hi there I tried everything I know to do from uninstalling and reinstalling drivers as well as programs in order to fix a BSOD issue I have been getting.

I have a razer blackwidow keyboard and it has a configurator to assign values to keys. However when ever I try to launch the program nothing seems to happen. But when I check my task manager's processes its there. SO I tried to end-task the configurator and the whole system crashes. And it is only with this program that i find this issues and I can replicate the results every time I try it. I have also had this program work fine before so I cant figure out what it is. I tried googling however there didnt seem to be any solutions for this particular problem.

I Was hoping you can take a look at these error reports and help me figure out whats wrong.

Windows 7 SP1 - x64 - Windows 7 - OEM

- My RAID 0 Boot drives which is the OCZ Vertex 30GB x2 is about 1 1/2 to 2 years old the rest are less than 6 months old. - I Have Not reinstalled the OS
Thank you So much

mgorman87 · 25 Jun 2011

Crashes are being caused by your Thermaltake MS1 driver. Do you have any thermaltake components connected? You say you have a razer keyboard. If you used to have it the driver might be conflicting with your razer.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat Jun 25 16:35:47.234 2011 (UTC - 4:00)
System Uptime: 0 days 0:16:53.139
*** WARNING: Unable to verify timestamp for MS1Filter.sys
*** ERROR: Module load completed but symbols could not be loaded for MS1Filter.sys
Probably caused by : MS1Filter.sys ( MS1Filter+4450 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  BlackWidowConf
FAILURE_BUCKET_ID:  X64_0x3B_MS1Filter+4450
BiosReleaseDate = 03/08/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 3619
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat Jun 25 16:03:54.433 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:26.339
Probably caused by : ntkrnlmp.exe ( nt!RtlRaiseStatus+18 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x3B_nt!RtlRaiseStatus+18
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

cillerbee · 26 Jun 2011

Yes I also have ThermalTake eSport Black Mouse which has a software for configuring its dpi settings. Should I uninstall this application for it?

mgorman87 · 26 Jun 2011

cillerbee said:

Yes I also have ThermalTake eSport Black Mouse which has a software for configuring its dpi settings. Should I uninstall this application for it?

yes. if that doesn't fix it then you might want to try a different mouse and see if the crashes continue.

cillerbee · 26 Jun 2011

Thank you very much mgorman87 that did the job.

mgorman87 · 26 Jun 2011

Glad I could help. Let us know if you running into any more problems.