Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dxgmms1.sys BSOD... What should I do?

26 Jun 2011   #1
Extr3me Rob

Windows 7 Home Premium (64 Bit)
 
 
Dxgmms1.sys BSOD... What should I do?

Hi all...

Thought I'd throw this one out there as I don't know what's going on. Getting this BSOD when playing PC games sometimes. Anyone know what I can do about it?

Thanks.


My System SpecsSystem Spec
.
26 Jun 2011   #2
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Hi Extr3me Rob and welcome to SF!
Update DirectX. If BSODs persist, follow Blue Screen of Death (BSOD) Posting Instructions guidelines.
Let us know the results.


Code:
Loaded symbol image file: dxgmms1.sys
    Mapped memory image file: c:\symbols\dxgmms1.sys\4CE799C146000\dxgmms1.sys
    Image path: \SystemRoot\System32\drivers\dxgmms1.sys
    Image name: dxgmms1.sys
    Timestamp:        Sat Nov 20 07:49:53 2010 (4CE799C1)
    CheckSum:         00047A89
    ImageSize:        00046000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     dxgmms1.sys
    OriginalFilename: dxgmms1.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  DirectX Graphics MMS
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
My System SpecsSystem Spec
26 Jun 2011   #3
Extr3me Rob

Windows 7 Home Premium (64 Bit)
 
 

Hi,

My DirectX is up to date and I have followed the BSOD instructions. Have attached the required files. Still facing issues every so often. I've checked that my GPU drivers are up to date. Checked system temps while playing games and they seem fine. Run MemTest and Prime 95 and had no errors there.
My System SpecsSystem Spec
.

26 Jun 2011   #4
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

I'd reinstall video driver ( AMD Catalyst 11.5; 11.6 may cause BSOD in some systems ). When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Phyxion.net - Driver Sweeper. When it is removed then download and install the fresh copy.


Code:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`03014000 PsLoadedModuleList = 0xfffff800`03259650
Debug session time: Mon Jun 13 18:25:55.782 2011 (UTC - 3:00)
System Uptime: 0 days 0:45:30.547
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10E, {1f, fffff8a00fa77760, 7, 1b9913}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: fffff8a00fa77760
Arg3: 0000000000000007
Arg4: 00000000001b9913

Debugging Details:
------------------


BUGCHECK_STR:  0x10e_1f

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88001bef22f to fffff80003093d00

STACK_TEXT:  
fffff880`079e5738 fffff880`01bef22f : 00000000`0000010e 00000000`0000001f fffff8a0`0fa77760 00000000`00000007 : nt!KeBugCheckEx
fffff880`079e5740 fffff880`05dca098 : fffff8a0`0fa77760 fffff8a0`0fa77760 00000000`001b9913 00000000`00000007 : watchdog!WdLogEvent5+0x11b
fffff880`079e5790 fffff880`05dc78af : 00000000`00000000 fffffa80`072b1850 00000000`00000c3a fffffa80`072b38f8 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148
fffff880`079e57d0 fffff880`05de165d : 00000000`00000000 fffff8a0`0ab7e1e0 fffffa80`00000007 fffffa80`072b0ba0 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
fffff880`079e59a0 fffff880`05de1398 : fffff880`009ef040 fffff880`05de0d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`079e5b90 fffff880`05de0e96 : 00000000`00000000 fffffa80`06efe2c0 00000000`00000080 fffffa80`09690410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`079e5bc0 fffff800`0333032e : 00000000`0225eb14 fffffa80`094528c0 fffffa80`06c92b30 fffffa80`094528c0 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`079e5c00 fffff800`03085666 : fffff880`009ea180 fffffa80`094528c0 fffff880`009f50c0 fffff880`01418384 : nt!PspSystemThreadStartup+0x5a
fffff880`079e5c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
fffff880`05dca098 c7442450c5f3ffff mov     dword ptr [rsp+50h],0FFFFF3C5h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1

FAILURE_BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148

BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148

Followup: MachineOwner
My System SpecsSystem Spec
26 Jun 2011   #5
Extr3me Rob

Windows 7 Home Premium (64 Bit)
 
 

Cool... I will give it a go. If it's just a driver issue and not down to some form of instability then its not as bad as I thought it would be.

Many thanks for your time Wallonn7!
My System SpecsSystem Spec
26 Jun 2011   #6
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Extr3me Rob View Post
Cool... I will give it a go. If it's just a driver issue and not down to some form of instability then its not as bad as I thought it would be.

Many thanks for your time Wallonn7!

You're welcome.
Additionally:
  1. Download Malwarebytes - rename it to "toy.exe" before save it to desktop. Install it, update it and run a full scan.
  2. Uninstall Daemon Tools... You may use MagicDisc as an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview.
  3. Remove "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe" if Malwarebytes didn't.
Please keep reporting.

My System SpecsSystem Spec
26 Jun 2011   #7
Extr3me Rob

Windows 7 Home Premium (64 Bit)
 
 

So far so good... Can I ask, why should I change from Daemon Tools and why should I delete BCU.exe?

Many thanks again for your time.
My System SpecsSystem Spec
27 Jun 2011   #8
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Extr3me Rob View Post
So far so good... Can I ask, why should I change from Daemon Tools and why should I delete BCU.exe?

Many thanks again for your time.
Daemon Tools driver is often listed as one of the causes of BSODs.
BCU is generally safe, But... In all, do you really need this type of software sucking your system resources?

Glad to hear your system is stable!
If you need some help, "call" Seven Forums again!
My System SpecsSystem Spec
Reply

 Dxgmms1.sys BSOD... What should I do?




Thread Tools




Similar help and support threads
Thread Forum
BSOD dxgmms1.sys
Hi I get BSOD a lot. Usually I solve it by restoring to last state in safe mode. But this time I made the minidump file and wondering if you can help. I've tried updating my drivers(specially display adapters) at device manager but windows says they are up to date. Windows_NT_BSOD +report+ dmp...
BSOD Help and Support
BSOD dxgmms1.sys
Is Windows 7 . . . - x86 (32-bit) or x64 ? 32-bit - the original installed OS on the system? No - an OEM or full retail version? Full Retail - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 4 years - What is the age of OS...
BSOD Help and Support
BSOD Dxgmms1.sys
Hi! Last night when i played dota2 i got Blue screen error. i checked Ram,Hdd,Gpu without problems! Here is mine Things! Please if u know help to me! Ty
BSOD Help and Support
dxgmms1.sys BSOD
Hi i have recently built a new gaming pc but ....when i exit battlefield bad company 2 i get blue screen then restart,any idea's ? Thanks
BSOD Help and Support
Bsod--dxgmms1.sys
I have FRESHLY installed window's 7 32-bit on my computer because of a recent problem with a BSOD. After a fresh install, I'm getting blue screen's which I can't really pin down to any certain activity. It's all random and has no pattern. Sometime's in Google Chrome, some times browsing files on my...
BSOD Help and Support
dxgmms1.sys BSOD
Hi! I recently upgraded to Windows 7 x64 from Windows XP x64. I've had the same BSOD twice now, roughly a week apart. Both times it happened while playing World of Warcraft. My computer spec: Motherboard: ASUS M2N4-SLI CPU: AMD Athlon 64 X2 6000+
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 08:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App