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Dxgmms1.sys BSOD... What should I do?
Hi all...
Thought I'd throw this one out there as I don't know what's going on. Getting this BSOD when playing PC games sometimes. Anyone know what I can do about it?
Thanks.
Hi all...
Thought I'd throw this one out there as I don't know what's going on. Getting this BSOD when playing PC games sometimes. Anyone know what I can do about it?
Thanks.
Hi Extr3me Rob and welcome to SF! :)
Update DirectX. If BSODs persist, follow Blue Screen of Death (BSOD) Posting Instructions guidelines.
Let us know the results.
Code:Loaded symbol image file: dxgmms1.sys Mapped memory image file: c:\symbols\dxgmms1.sys\4CE799C146000\dxgmms1.sys Image path: \SystemRoot\System32\drivers\dxgmms1.sys Image name: dxgmms1.sys Timestamp: Sat Nov 20 07:49:53 2010 (4CE799C1) CheckSum: 00047A89 ImageSize: 00046000 File version: 6.1.7601.17514 Product version: 6.1.7601.17514 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: dxgmms1.sys OriginalFilename: dxgmms1.sys ProductVersion: 6.1.7601.17514 FileVersion: 6.1.7601.17514 (win7sp1_rtm.101119-1850) FileDescription: DirectX Graphics MMS LegalCopyright: © Microsoft Corporation. All rights reserved.
Hi,
My DirectX is up to date and I have followed the BSOD instructions. Have attached the required files. Still facing issues every so often. I've checked that my GPU drivers are up to date. Checked system temps while playing games and they seem fine. Run MemTest and Prime 95 and had no errors there.
I'd reinstall video driver ( AMD Catalyst 11.5; 11.6 may cause BSOD in some systems ). When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Phyxion.net - Driver Sweeper. When it is removed then download and install the fresh copy.
Code:Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631 Machine Name: Kernel base = 0xfffff800`03014000 PsLoadedModuleList = 0xfffff800`03259650 Debug session time: Mon Jun 13 18:25:55.782 2011 (UTC - 3:00) System Uptime: 0 days 0:45:30.547 Loading Kernel Symbols ............................................................... ................................................................ ........................................... Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 10E, {1f, fffff8a00fa77760, 7, 1b9913} Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 ) Followup: MachineOwner --------- 7: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e) The video memory manager encountered a condition that it can't recover from. By crashing, the video memory manager is attempting to get enough information into the minidump such that somebody can pinpoint what lead to this condition. Arguments: Arg1: 000000000000001f, The subtype of the bugcheck: Arg2: fffff8a00fa77760 Arg3: 0000000000000007 Arg4: 00000000001b9913 Debugging Details: ------------------ BUGCHECK_STR: 0x10e_1f CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff88001bef22f to fffff80003093d00 STACK_TEXT: fffff880`079e5738 fffff880`01bef22f : 00000000`0000010e 00000000`0000001f fffff8a0`0fa77760 00000000`00000007 : nt!KeBugCheckEx fffff880`079e5740 fffff880`05dca098 : fffff8a0`0fa77760 fffff8a0`0fa77760 00000000`001b9913 00000000`00000007 : watchdog!WdLogEvent5+0x11b fffff880`079e5790 fffff880`05dc78af : 00000000`00000000 fffffa80`072b1850 00000000`00000c3a fffffa80`072b38f8 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148 fffff880`079e57d0 fffff880`05de165d : 00000000`00000000 fffff8a0`0ab7e1e0 fffffa80`00000007 fffffa80`072b0ba0 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b fffff880`079e59a0 fffff880`05de1398 : fffff880`009ef040 fffff880`05de0d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241 fffff880`079e5b90 fffff880`05de0e96 : 00000000`00000000 fffffa80`06efe2c0 00000000`00000080 fffffa80`09690410 : dxgmms1!VidSchiSubmitQueueCommand+0x50 fffff880`079e5bc0 fffff800`0333032e : 00000000`0225eb14 fffffa80`094528c0 fffffa80`06c92b30 fffffa80`094528c0 : dxgmms1!VidSchiWorkerThread+0xd6 fffff880`079e5c00 fffff800`03085666 : fffff880`009ea180 fffffa80`094528c0 fffff880`009f50c0 fffff880`01418384 : nt!PspSystemThreadStartup+0x5a fffff880`079e5c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 fffff880`05dca098 c7442450c5f3ffff mov dword ptr [rsp+50h],0FFFFF3C5h SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms1 IMAGE_NAME: dxgmms1.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ce799c1 FAILURE_BUCKET_ID: X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 BUCKET_ID: X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 Followup: MachineOwner
Cool... I will give it a go. If it's just a driver issue and not down to some form of instability then its not as bad as I thought it would be.
Many thanks for your time Wallonn7!
You're welcome. :)
Additionally:
- Download Malwarebytes - rename it to "toy.exe" before save it to desktop. Install it, update it and run a full scan.
- Uninstall Daemon Tools... You may use MagicDisc as an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview.
- Remove "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe" if Malwarebytes didn't.
Please keep reporting.
Last edited by Wallonn7; 26 Jun 2011 at 09:23.
So far so good... Can I ask, why should I change from Daemon Tools and why should I delete BCU.exe?
Many thanks again for your time.