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Windows 7: BSOD while playing video games

30 Sep 2011   #21
xnomercyx5

Windows 7 64-bit
 
 

Win32_PnPEntity.DeviceID="ROOT\\LEGACY_ASINSHELP\\0000"PropertyValueConfigManagerErrorCode [IMG]res://wdc.dll/flag.gif[/IMG]


[IMG]res://wdc.dll/error.gif[/IMG]
Device is not present, not working properly, or does not have all of its drivers installed.
A device has a configuration problem that prevents it from working properly.
The device, ASInsHelp, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_ASINSHELP\0000.
1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows

Device is not present, not working properly, or does not have all of its drivers installed.ConfigManagerUserConfig0DescriptionASInsHelpNameASInsHelpServiceASInsHelpStatusErrorCould this be whats causing the BSODs?


My System SpecsSystem Spec
.
26 Oct 2011   #22
xnomercyx5

Windows 7 64-bit
 
 

Anyone?
My System SpecsSystem Spec
30 Oct 2011   #23
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You still have not uploaded the correct information. Please follow the directions from the link below to upload a jcgriff report

https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
.

03 Nov 2011   #24
xnomercyx5

Windows 7 64-bit
 
 

THis attatchment isn't the report?
My System SpecsSystem Spec
06 Nov 2011   #25
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

No. You are attaching an html file. You need to run the jcgriff exe program and it will collect all your dump files along with other diagnostic information and put it into a zip. Then you need to upload that zip here.
My System SpecsSystem Spec
05 Dec 2011   #26
xnomercyx5

Windows 7 64-bit
 
 

All right i think i got it this time. Attatched zipped Windows_NT6_BSOD_jcgriff2. By the way i recently did a clean install of windows 7 and wiped all the memory, but i still got the blue screens while gaming
My System SpecsSystem Spec
23 Dec 2011   #27
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Sorry again for taking so long to respond. Don't have as much free time as I'd like.

Code:
ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
A known BSOD maker in Windows 7. The 2005 version of this driver is known to cause BSOD on Windows 7 systems.
Download the ATK0110 utility from here - ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE. After you click the link, expand the Utilities tab and scroll down til you find it (12th one down)
After you install it browse to C:\windows\system32\drivers and check the properties of ASACPI.sys and make sure it now says 2009.

I would also like you to run a memory scan again
RAM - Test with Memtest86+
Run it over night


BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Nov 20 23:10:13.698 2011 (UTC - 5:00)
System Uptime: 0 days 20:19:08.217
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  MassEffect2.ex
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExFreePoolWithTag+43
BiosReleaseDate = 03/27/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
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Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Nov 19 19:14:30.250 2011 (UTC - 5:00)
System Uptime: 0 days 0:21:34.920
Probably caused by : usbhub.sys ( usbhub!UsbhWaitEventWithTimeoutEx+3aa )
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhWaitEventWithTimeoutEx+3aa
BiosReleaseDate = 03/27/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
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 BSOD while playing video games




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