Windows 7 minidump/BSoD


  1. Posts : 53
    Windows 7 Ultimate
       #1

    Windows 7 minidump/BSoD


    I have W7 Ultimate on my Compaq Presario CQ60 notebook laptop and it just BSoD'd on me this morning.

    Here's the error message as well as a screenshot

    Code:
    Problem signature:
      Problem Event Name:	BlueScreen
      OS Version:	6.1.7600.2.0.0.256.1
      Locale ID:	1033
    
    Additional information about the problem:
      BCCode:	124
      BCP1:	00000000
      BCP2:	85EBE024
      BCP3:	00000000
      BCP4:	00000000
      OS Version:	6_1_7600
      Service Pack:	0_0
      Product:	256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\062711-27144-01.dmp
      C:\Users\C\AppData\Local\Temp\WER-45006-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    0080900 said:
    I have W7 Ultimate on my Compaq Presario CQ60 notebook laptop and it just BSoD'd on me this morning.

    Here's the error message as well as a screenshot

    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    1033
    
    Additional information about the problem:
      BCCode:    124
      BCP1:    00000000
      BCP2:    85EBE024
      BCP3:    00000000
      BCP4:    00000000
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\062711-27144-01.dmp
      C:\Users\C\AppData\Local\Temp\WER-45006-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt


    Hi and welcome to Seven Forums


    We need the actual DMP file to examine but with a 124 bugcheck I can give you some generic help.



    Your .dmp file shows a stop error of 0x124 which is a general hardware error .

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try


    Please use this method and upload the DMP files.





    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 53
    Windows 7 Ultimate
    Thread Starter
       #3

    Just got another BSoD right now...

    I've attached the dmp file as well as a screenshot

    Here's what I got when I logged in after the BSoD

    Code:
    Problem signature:
      Problem Event Name:	BlueScreen
      OS Version:	6.1.7600.2.0.0.256.1
      Locale ID:	1033
    
    Additional information about the problem:
      BCCode:	124
      BCP1:	00000000
      BCP2:	85EB48FC
      BCP3:	00000000
      BCP4:	00000000
      OS Version:	6_1_7600
      Service Pack:	0_0
      Product:	256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\062911-23010-01.dmp
      C:\Users\C\AppData\Local\Temp\WER-61105-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      My Computer


  4. Posts : 53
    Windows 7 Ultimate
    Thread Starter
       #4

    Someone please help me.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    0080900 said:
    Someone please help me.
    Your .dmp file shows a stop error of 0x124 which is a general hardware error .

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
      My Computer


 

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