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Windows 7: Viewing file assiciations crashes explorer

27 Jun 2011   #1

Windows 7 x32 Ultimate SP1
Viewing file associations crashes explorer


I have a Dell D830 running Windows 7 Ultimate SP1. This PC was running Vista and Windows 7 was installed as an upgrade in December.

I was suspicious about some search results not turning up documents that should be indexed and when I try and look at the indexing options/advanced/file types the index application crashes. The same thing happens when I try and look at default settings/file types.

So far I have performed a registry clean using Advanced Uninstaller Pro, performed a Windows repair, installed SP1, and turned off all non-Microsoft third party extensions. I just performed a full virus scan with Symantic using the most recent virus file definitions. It did find trogen.gen2, which was removed. I ran two spyware applications (malwarebytes and Superantispyware) and found no issues. I ran the SFC /scannow utility, which found no issues. I tried to set the default program to internet explorer as well as the Windows Search Explorer. I booted in safemode and default programs utility does not work at all. I created a new user and the new user has the same problem. I removed all items from the index locations and file types still crashes the index options utility.

It looks like a security access error but I am running as administrator. Could this be a registry issue?

I have attached both error messages and a mini dump file.


My System SpecsSystem Spec
27 Jun 2011   #2

Win 8 Release candidate 8400

Where did you get office? the time, date, and size are not standard for many files.
My System SpecsSystem Spec
27 Jun 2011   #3

Windows 7 x32 Ultimate SP1

I have MS office 2007. I downloaded using one of our MSDN accounts.
My System SpecsSystem Spec

27 Jun 2011   #4

Windows 7 x32 Ultimate SP1

Update: I did a repair to Office 2007 and no change. I am running Office Ultimate SP2.

My System SpecsSystem Spec

 Viewing file assiciations crashes explorer

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