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Windows 7: Asus laptop crashed

27 Jun 2011   #1
schoolsout

Windows 7 Home
 
 
Asus laptop crashed

Froze when I was using a Word doc

Starting it back up and it just says
"Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key"

I'm an idiot when it comes to this. Can anyone help?

I noticed Bare Foot Kid is in the Lowcountry somewhere...I'm in Awendaw and work in N. Chas if there is any way I can meet you if I can't get this thing sorted out over the www...

Help a brother out!


My System SpecsSystem Spec
.
27 Jun 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Check the hard drive with the manufacturer's diagnostic tools.
http://www.tacktech.com/display.cfm?ttid=287
HD Diagnostic

Did you make your Asus Recovery Disks?
My System SpecsSystem Spec
27 Jun 2011   #3
schoolsout

Windows 7 Home
 
 

Quote   Quote: Originally Posted by theog View Post
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

Did you make your Asus Recovery Disks?

It is a laptop loaned to me that already had a HD go out on it. Everything on it is mine, so I really don't need to recover anything.

Not sure how to check the hard drive with those tools. I'm on my desk top now.
My System SpecsSystem Spec
.

27 Jun 2011   #4
schoolsout

Windows 7 Home
 
 

Can I just pop in the Windows CD and do a complete reinstall or whatever?
My System SpecsSystem Spec
27 Jun 2011   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by schoolsout View Post
Quote   Quote: Originally Posted by theog View Post
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

Did you make your Asus Recovery Disks?

It is a laptop loaned to me that already had a HD go out on it. Everything on it is mine, so I really don't need to recover anything.

Not sure how to check the hard drive with those tools. I'm on my desk top now.
Quote   Quote: Originally Posted by schoolsout View Post
Can I just pop in the Windows CD and do a complete reinstall or whatever?
As you say,PC has had one Hd go down, I believe the Motherboard is bad.
Sound like a Reinstall will not be much help.
My System SpecsSystem Spec
27 Jun 2011   #6
schoolsout

Windows 7 Home
 
 

Quote   Quote: Originally Posted by theog View Post
Quote   Quote: Originally Posted by schoolsout View Post
Quote   Quote: Originally Posted by theog View Post
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

Did you make your Asus Recovery Disks?

It is a laptop loaned to me that already had a HD go out on it. Everything on it is mine, so I really don't need to recover anything.

Not sure how to check the hard drive with those tools. I'm on my desk top now.
Quote   Quote: Originally Posted by schoolsout View Post
Can I just pop in the Windows CD and do a complete reinstall or whatever?
As you say,PC has had one Hd go down, I believe the Motherboard is bad.
Sound like a Reinstall will not be much help.
That's not cool
My System SpecsSystem Spec
27 Jun 2011   #7
gregrocker

 

Boot the Win7 DVD, on second screen select Repair My Computer, see if it offers a Repair.

If it doesn't start up, boot back in to Repair. Does it find an installation to Repair?

If so click through to Recov Tools list to run Startup REpair repeatedly. Report back results.
My System SpecsSystem Spec
27 Jun 2011   #8
schoolsout

Windows 7 Home
 
 

stand by...next step is to find the Windows disc...
My System SpecsSystem Spec
27 Jun 2011   #9
schoolsout

Windows 7 Home
 
 

This isn't going to end well, I can see that. Only disc I have found is MS Office. I think Windows 7 was downloaded from the internet. Does that sound right? It wasn't quite out when Laptop was purchased and I think the original OS was Windows Vista.
My System SpecsSystem Spec
27 Jun 2011   #10
gregrocker

 

Was Win7 a legitimate download? WHere was it downloaded from and how was it activated? Check your bank records. Go back to the site and download the ISO, which you should have kept safe along with the key as valuable property.

Try rebooting and tapping the F8 key vigorously every second to access Advanced Boot Options.
The Repair console may be on there. If so boot into it to see if it offers a Repair and accept it. If not or if WIn7 doesn't start, boot back into Repair, see if it finds an installation to Repair. If so, click through to Recovery Tools list to RUn Startup Repair repeatedly. Report back results.

If no Repair console on F8 options, try Last Known Good Config, booting into Safe Mode.

Find another Win7 computer of your same (32- or 64-) bit version to make a Repair CD in Backup Center.

Or since you may have to reinstall anyway, borrow or find a Win7 installer for your version to try repairs and clean reinstall. If you download from the web from a site like Digital Life which hosts official ISO downloads, make sure you check ISO integrity and scan with AV.
Reinstalling Windows 7
My System SpecsSystem Spec
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 Asus laptop crashed




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