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Windows 7: Please HELP! W7 Pro 64bits keeps freezing

28 Jun 2011   #11
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

In that case, don't worry about the power supply until all other avenues have been exhausted.


My System SpecsSystem Spec
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30 Jun 2011   #12
Vlad88667

Windows 7 Pro 64bit
 
 

Hello!

any feedback with the bsod info yet? or does it take some time?

sorry I have no idea how long this take

thanks
My System SpecsSystem Spec
30 Jun 2011   #13
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I need a minidump file for this, it sounds like a driver conflict.
two steps so we can generate a minidump



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header
Select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

then enable driver verifier
Driver Verifier - Enable and Disable
(Please read all instructions for driver verifier before using as it's possible it will make the machine behave badly and you need to know how to undo it.)
My System SpecsSystem Spec
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30 Jun 2011   #14
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Vlad,
Ask and you shall receive. You've got some excellent help.

I'd like to emphasize the reading of the instructions on the use of driver verifier.

Verifier can really put you in what looks like a hopeless state, if you don't know the simple thing of booting into safe mode and running verifier /reset
My System SpecsSystem Spec
30 Jun 2011   #15
Vlad88667

Windows 7 Pro 64bit
 
 

Thank you! I've enabled Verifier now. I will report back as soon as I get a bsod.
My System SpecsSystem Spec
30 Jun 2011   #16
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

excellent.

Let's hope you don't get a blue screen.
My System SpecsSystem Spec
30 Jun 2011   #17
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

lol it would only take one minidump for me to get most if not all the relevant info I need to go on.
It just the easiest way to get a list of the drivers installed on a system.
I honestly expected him to crash right away with DV enabled...

Anyhow some common apps that cause trouble for people
daemon tools
Asus probe/utilities suite.
AVG
AVAST!
atk0010
My System SpecsSystem Spec
30 Jun 2011   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

at a command prompt, type Driverquery
My System SpecsSystem Spec
30 Jun 2011   #19
Vlad88667

Windows 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
at a command prompt, type Driverquery
done. but the window disappears afterwards?
My System SpecsSystem Spec
30 Jun 2011   #20
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Vlad,
run cmd.exe and then run driverquery

You might want to make that driverquery > driverlist.txt

Now you can WIN | click on your account name (right under your icon) |
double-click on driverlist.txt

That driver list is probably of no interest to you but rather to someone looking to spot an out-of-date driver, for example.
My System SpecsSystem Spec
Reply

 Please HELP! W7 Pro 64bits keeps freezing




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