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Windows 7: BSOD's and unacceptable gaming performance.

30 Jun 2011   #1

Windows 7 Ultimate 64bit
BSOD's and unacceptable gaming performance.

Hi, I just purchased a Gfx card (Sapphire HD 6850) for my PC.
My system's config is: AMD Phenom II X2 550BE, ASRock M3A785GXH/128M Mobo, 4GB (2*2) Kingston DDR3 RAM, 500*2GB (RAID 0) HDD, Samsung LCD (1600x900), silverstone 500w PSU (80+ certified).
The prob is, recently i purchased fifa11, nfs hot pursuit, and bullet storm, but none of the games run smoothly at the highest setting. considering the gfx card and low resolution at which i play, all games, especially Fifa which is a light weight game must run properly, but even it lags. I turned off MSAA and vsync then also the game lags when screen moves quickly (while thorowing pass).
Also while playing once in a while I get BSOD's

Details are below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88003ED93E8
BCP3: FFFFF88003ED8C40
BCP4: FFFFF80002A9F103
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

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I am also attaching minidump file for the BSOD. Please review it.

My System SpecsSystem Spec
30 Jun 2011   #2

Windows 7 Ultimate x64 SP1


Since you have most of the problems while gaming, it's better to test your VGA card:
Video Card - Stress Test with Furmark

The dump file indicate WHEA_UNCORRECTABLE_ERROR (0x124)
That's usually caused by hardware error so you can try this troubleshooting strategy:
Stop 0x124 - what it means and what to try

Since 3rd drivers and applications may also causing this error, so I suggest you to do this following:
- Upgrade Kaspersky into latest version
- Remove Daemon Lite and delete its drivers with this tools (choose uninstall)
- Uninstall AMD Overdrive driver for a while to see if the BSOD would stop.
- Update your Realtek NIC driver.

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a5d000 PsLoadedModuleList = 0xfffff800`02c9ae50
Debug session time: Wed Jun 29 08:27:58.659 2011 (GMT-8)
System Uptime: 0 days 3:00:33.143
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800539e038, b269c000, 175}

Probably caused by : hardware

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800539e038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b269c000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

BUGCHECK_STR:  0x124_AuthenticAMD



PROCESS_NAME:  avp.exe


fffff800`04963ac8 fffff800`02a26903 : 00000000`00000124 00000000`00000000 fffffa80`0539e038 00000000`b269c000 : nt!KeBugCheckEx
fffff800`04963ad0 fffff800`02be3513 : 00000000`00000001 fffffa80`0539eea0 00000000`00000000 fffffa80`0539eef0 : hal!HalBugCheckSystem+0x1e3
fffff800`04963b10 fffff800`02a265c8 : 00000000`00000728 fffffa80`0539eea0 fffff800`04963e70 fffff8a0`0b664500 : nt!WheaReportHwError+0x263
fffff800`04963b70 fffff800`02a25f1a : fffffa80`0539eea0 fffff800`04963e70 fffffa80`0539eea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`04963cc0 fffff800`02a19e8f : fffff880`0acfec38 00000000`00000001 fffff800`04963ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`04963d00 fffff800`02acd7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff800`04963d30 fffff800`02acd613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`04963e70 fffff800`02dc0754 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0acfeaf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObReferenceObjectByHandleWithTag+0x214


FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware




Followup: MachineOwner
My System SpecsSystem Spec
01 Jul 2011   #3

Windows 7 Ultimate 64bit

But why is there is lag in framerates while playing games? Because AFAIK my processor and gfx card shouldn't be a bottleneck for games like fifa11 and NFS HP!
My System SpecsSystem Spec


 BSOD's and unacceptable gaming performance.

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