BSOD, BUDCODE_USB_DRIVER, help asap

BSOD comes up seemingly at random. Not sure what other information would be of value, it just started doing this recently and now does it multiple times a day.

-64 bit
-Original install of windows 7
-Asus U30JC, 4gb ram, I3
-OEM
-7 months since I bought it, original OS

Editing system specs now. Any help is greatly appreciated.

Josh

MvdB said:

Hello Tr3mor, welcome to SF!

I've got some more checking to do but your last dump blames your standard usbhub.sys driver. See quote below.

If you've changed any system configuration, specially with usb devices or settings, try to (temporarily) roll-back or disable.

HTML Code:

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff88006386a60 to fffff80002ed4d00

STACK_TEXT:  
fffff880`033c4c18 fffff880`06386a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`033c4c20 fffff800`031cb0c3 : fffffa80`0702f050 00000000`00000001 ffffffff`dc3a58a0 fffff800`030722b8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`033c4c80 fffff800`02edf021 : fffff800`03072200 fffff800`031cb001 fffffa80`03e67600 fffffa80`05f86640 : nt!IopProcessWorkItem+0x23
fffff880`033c4cb0 fffff800`0317132e : effffa91`1e9fcb74 fffffa80`03e67680 00000000`00000080 fffffa80`03e506f0 : nt!ExpWorkerThread+0x111
fffff880`033c4d40 fffff800`02ec6666 : fffff880`031d5180 fffffa80`03e67680 fffff880`031dffc0 25220000`003095f0 : nt!PspSystemThreadStartup+0x5a
fffff880`033c4d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`06386a60 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a68e

FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

Followup: MachineOwner
---------

Also, to be sure, check that usbhub.sys exists only in its rightful dir: c:\windows\system32\drivers


These drivers probably came with the chipset drivers for your motherboard. You could try an update from Asus: ASUSTeK Computer Inc. -Support- Drivers and Download U30Jc

Thanks for the response. It is curious it is the usbdriver, I have not made any changes to it that I know of in the last few months and it just started doing this a week or so ago.

I have updated the chipset, but it still bluescreens every hour. How would I go about checking for the usbdriver in other directories? I can view all hidden files, search doesn't bring up any other copies and the directories before the /driver folder do not have any copies just by looking through.

Just in case, how would I roll back drivers? I already have restored to at least 2 weeks prior to when this became an issue and still get the BSOD.

Again, thanks a lot for the help.

Tr3MoR said:

BSOD comes up seemingly at random. Not sure what other information would be of value, it just started doing this recently and now does it multiple times a day.

-64 bit
-Original install of windows 7
-Asus U30JC, 4gb ram, I3
-OEM
-7 months since I bought it, original OS

Editing system specs now. Any help is greatly appreciated.

Josh

Josh


Just an after thought. In addition to the usbhub.sys please do the following USB Driver - General Fix for Problems

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.



Update old drivers

Code:

ASMMAP64.sys    2/4/2007 3:52:56 PM        fffff880`082b4000    fffff880`082bb000    0x00007000    0x45c63998                        
sncduvc.SYS    12/29/2008 5:14:26 AM        fffff880`0a3e2000    fffff880`0a3eaa80    0x00008a80    0x495894f2                        
ATK64AMD.sys    5/12/2009 9:04:54 PM        fffff880`055d4000    fffff880`055dc000    0x00008000    0x4a0a1cb6

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads