BSOD at startup


  1. Posts : 16
    Windows 7 Ultimate 32bit
       #1

    BSOD at startup


    hello, i am running windows 7 ultimate x64
    and recently i get a BSOD at startup, it loads windows, loads drivers and network and then.. BSOD
    i don't know how i can upload the dump because i can't really do anything
    but it's description is:
    STOP: 0X00000019 (0x00000000000000000000020, 0xFFFFF900C1ED7920,0xFFFFF900C1ED7970, 0x0000000025050029)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    betrayed said:
    hello, i am running windows 7 ultimate x64
    and recently i get a BSOD at startup, it loads windows, loads drivers and network and then.. BSOD
    i don't know how i can upload the dump because i can't really do anything
    but it's description is:
    STOP: 0X00000019 (0x00000000000000000000020, 0xFFFFF900C1ED7920,0xFFFFF900C1ED7970, 0x0000000025050029)
    We need the DMP file. Can you safe boot (F8)?

    Stop 0x19 is a bad pool caller (memory) but we need the dmp file to figure out what is causing it.,




    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 16
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    i managed to transfer some minidumps

    le: there was a problem with the fonts, i managed to get windows going again but my fonts are all screwed up, what can i do?
    Last edited by betrayed; 02 Jul 2011 at 10:55.
      My Computer


 

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