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Windows 7: Random BSOD's (SYSTEM_SERVICES_EXCEPTION). Please help :/

01 Jul 2011   #1

Windows 7 Ultimate x64

Hey everybody,

I've been getting random and reoccurring BSOD's ever since I reformatted and reinstalled Windows on my custom-built PC . The BSOD says either "MEMORY_MANAGEMENT" or "SYSTEM_SERVICE_EXCEPTION". I have attached the necessary files, sorry if the performance report HTML is incorrect, I got some "unknown interface" error and had to follow someone else's tutorial.

Windows 7 Ultimate x64 retail and the hardware is about 1 year old by now.


Smernst (Sebastian Ernst)

My System SpecsSystem Spec
01 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64

First since it's simple, let's do a sfc check
SFC /SCANNOW Command - System File Checker

Next the source of the crash is the directx engine. I would make sure I have all the latest components for it.
Download Details - Microsoft Download Center - DirectX Redist (June 2010)
I believe that's the newest full package right now.

Then Completely remove your ati graphics using driver sweeper (free) - Driver Sweeper
and reinstall the latest from manufacturer - ATI Radeon (get the full catalyst suite)

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800431850a, Address of the instruction which caused the bugcheck
Arg3: fffff8800a98ead0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

fffff880`0431850a 48894108        mov     qword ptr [rcx+8],rax

CONTEXT:  fffff8800a98ead0 -- (.cxr 0xfffff8800a98ead0)
rax=fffff8a00aa0ce78 rbx=fffffa80073d8cc0 rcx=fdfff8a00aa0ce78
rdx=fffffa800622c000 rsi=fffff8a0043c02b0 rdi=fffffa800628a000
rip=fffff8800431850a rsp=fffff8800a98f4b0 rbp=0000000000000000
 r8=fffffa800628b3c0  r9=0000000000000001 r10=fffffffffffffffe
r11=fffff8800a98f480 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=fffff8a0024417f0
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
fffff880`0431850a 48894108        mov     qword ptr [rcx+8],rax ds:002b:fdfff8a0`0aa0ce80=????????????????
Resetting default scope






LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800431850a

fffff880`0a98f4b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+0x182

fffff880`0431850a 48894108        mov     qword ptr [rcx+8],rax


SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+182

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys


STACK_COMMAND:  .cxr 0xfffff8800a98ead0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+182

BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+182

Followup: MachineOwner

0: kd> lm t n
start             end                 module name
fffff800`00b9e000 fffff800`00ba8000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`02a19000 fffff800`03002000   nt       ntkrnlmp.exe Fri Apr 08 23:15:23 2011 (4D9FDD5B)
fffff800`03002000 fffff800`0304b000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c1b000   USBSTOR  USBSTOR.SYS  Sat Nov 20 04:44:05 2010 (4CE7A675)
fffff880`00c35000 fffff880`00c84000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00c84000 fffff880`00c98000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00c98000 fffff880`00cf6000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00cf6000 fffff880`00db6000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00db6000 fffff880`00df9000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00e1a000 fffff880`00e56000   vmbus    vmbus.sys    Sat Nov 20 03:57:29 2010 (4CE79B89)
fffff880`00e56000 fffff880`00e6a000   winhv    winhv.sys    Sat Nov 20 03:20:02 2010 (4CE792C2)
fffff880`00e6a000 fffff880`00e73000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`00e73000 fffff880`00e9d000   ataport  ataport.SYS  Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`00ea1000 fffff880`00f45000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00f45000 fffff880`00f54000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00f54000 fffff880`00f69000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00f69000 fffff880`00f7e000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00f7e000 fffff880`00fda000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`00fda000 fffff880`00fe1000   pciide   pciide.sys   Mon Jul 13 18:19:49 2009 (4A5BC115)
fffff880`00fe1000 fffff880`00ff1000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`00ff1000 fffff880`00ffc000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`01057000 fffff880`01061000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`01061000 fffff880`01187000   sptd     sptd.sys     Sun Oct 11 15:55:14 2009 (4AD24632)
fffff880`01187000 fffff880`01190000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`01190000 fffff880`011bf000   SCSIPORT SCSIPORT.SYS Sat Nov 20 04:34:01 2010 (4CE7A419)
fffff880`011bf000 fffff880`011cc000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`011cc000 fffff880`011ff000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`01200000 fffff880`01215000   LHidFilt LHidFilt.Sys Tue Aug 24 12:21:36 2010 (4C73FFA0)
fffff880`01215000 fffff880`01229000   LMouFilt LMouFilt.Sys Tue Aug 24 12:21:43 2010 (4C73FFA7)
fffff880`0123c000 fffff880`01288000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`01288000 fffff880`0129c000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0129c000 fffff880`012fa000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`012fa000 fffff880`0136c000   cng      cng.sys      Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`0136c000 fffff880`01377000   Msfs     Msfs.SYS     unavailable (00000000)
fffff880`01377000 fffff880`01388000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`01388000 fffff880`013aa000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`013aa000 fffff880`013b7000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`013b7000 fffff880`013fc000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`01400000 fffff880`0141b000   ksecdd   ksecdd.sys   Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`0141b000 fffff880`0142c000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`0142c000 fffff880`01436000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01436000 fffff880`0143f000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`0143f000 fffff880`01448000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`0144b000 fffff880`015ee000   Ntfs     Ntfs.sys     Sat Nov 20 03:20:57 2010 (4CE792F9)
fffff880`015ee000 fffff880`015f7000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`0162b000 fffff880`01655000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`01655000 fffff880`0165e000   Null     Null.SYS     unavailable (00000000)
fffff880`0165e000 fffff880`0166c000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`0166c000 fffff880`01691000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`01698000 fffff880`0178b000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`0178b000 fffff880`017eb000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`017eb000 fffff880`017fb000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`01800000 fffff880`0183a000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`0183a000 fffff880`01850000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01850000 fffff880`01880000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`01880000 fffff880`0189d000   usbccgp  usbccgp.sys  Sat Nov 20 04:44:03 2010 (4CE7A673)
fffff880`0189d000 fffff880`018b7c80   usbaudio usbaudio.sys Sat Nov 20 04:43:52 2010 (4CE7A668)
fffff880`018bc000 fffff880`01ac0000   tcpip    tcpip.sys    Sat Nov 20 03:25:52 2010 (4CE79420)
fffff880`01ac0000 fffff880`01b0a000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01b0a000 fffff880`01b1a000   vmstorfl vmstorfl.sys unavailable (00000000)
fffff880`01b1a000 fffff880`01b66000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01b66000 fffff880`01b89000   Tpkd     Tpkd.sys     Thu Sep 30 15:49:13 2010 (4CA4F7C9)
fffff880`01b89000 fffff880`01b91000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01ba4000 fffff880`01bde000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01bde000 fffff880`01bf0000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01bf0000 fffff880`01bf9000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01bf9000 fffff880`01c00000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`03c67000 fffff880`03c98000   dgmbx2   dgmbx2.sys   Fri Feb 11 17:02:20 2011 (4D55BFFC)
fffff880`03c98000 fffff880`03ca6000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`03ca6000 fffff880`03cb4000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`03cb4000 fffff880`03cc0000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`03cc0000 fffff880`03cc9000   dump_atapi dump_atapi.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`03cc9000 fffff880`03cdc000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`03cdc000 fffff880`03cff000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`03cff000 fffff880`03d20000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`03d20000 fffff880`03d35000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03d35000 fffff880`03d88000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`03d88000 fffff880`03d9b000   ndisuio  ndisuio.sys  Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`03d9b000 fffff880`03db3000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03db3000 fffff880`03dbd000   vwifimp  vwifimp.sys  Mon Jul 13 19:07:28 2009 (4A5BCC40)
fffff880`04000000 fffff880`04051000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`04051000 fffff880`0405d000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`0405d000 fffff880`04068000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`04068000 fffff880`04074000   ElbyCDIO ElbyCDIO.sys Thu Dec 16 16:58:13 2010 (4D0A9985)
fffff880`04074000 fffff880`04083000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`04094000 fffff880`0411d000   afd      afd.sys      Sat Nov 20 03:23:27 2010 (4CE7938F)
fffff880`0411d000 fffff880`04126000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`04126000 fffff880`0414c000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`0414c000 fffff880`04162000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`04162000 fffff880`0416f000   jswpslwfx jswpslwfx.sys Thu May 15 05:28:50 2008 (482C1062)
fffff880`0416f000 fffff880`0417e000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`0417e000 fffff880`0419b000   serial   serial.sys   Mon Jul 13 19:00:40 2009 (4A5BCAA8)
fffff880`0419b000 fffff880`041b6000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`041b6000 fffff880`041ca000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`041ca000 fffff880`041db480   WmXlCore WmXlCore.sys Tue Apr 27 15:09:26 2010 (4BD74476)
fffff880`041dc000 fffff880`041ee000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04209000 fffff880`042fd000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`042fd000 fffff880`04343000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`04343000 fffff880`04367000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`04367000 fffff880`04378000   usbehci  usbehci.sys  Sat Nov 20 04:43:54 2010 (4CE7A66A)
fffff880`04378000 fffff880`043ce000   USBPORT  USBPORT.SYS  Sat Nov 20 04:44:00 2010 (4CE7A670)
fffff880`043ce000 fffff880`043e4000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`043e4000 fffff880`043f0000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`043f0000 fffff880`043fd000   tap0901  tap0901.sys  Wed Nov 19 12:22:35 2008 (4924596B)
fffff880`04400000 fffff880`04421000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`04421000 fffff880`0443b000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`0443b000 fffff880`0444a000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`0444a000 fffff880`04459000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04459000 fffff880`04468000   VClone   VClone.sys   Sat Jan 15 10:21:04 2011 (4D31C970)
fffff880`04471000 fffff880`044f4000   csc      csc.sys      Sat Nov 20 03:27:12 2010 (4CE79470)
fffff880`044f4000 fffff880`04512000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`04512000 fffff880`04523000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`04523000 fffff880`04529000   AsIO     AsIO.sys     Thu Apr 22 06:18:03 2010 (4BD0306B)
fffff880`04529000 fffff880`0454f000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`0454f000 fffff880`04565000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`04565000 fffff880`045b6000   atikmpag atikmpag.sys Tue May 24 21:25:42 2011 (4DDC68A6)
fffff880`045b6000 fffff880`045e5000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`045e5000 fffff880`04600000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`04600000 fffff880`0460c000   serenum  serenum.sys  Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`0460c000 fffff880`04615000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`04615000 fffff880`04625000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`04625000 fffff880`04626480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`04627000 fffff880`0462bd00   WmBEnum  WmBEnum.sys  Tue Apr 27 15:10:19 2010 (4BD744AB)
fffff880`0462d000 fffff880`047aa000   athrx    athrx.sys    Mon Oct 05 11:33:57 2009 (4ACA1FF5)
fffff880`047aa000 fffff880`047b7000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`047b7000 fffff880`047c4000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:17:04 2009 (4A1151C0)
fffff880`047c4000 fffff880`047f6000   Rt64win7 Rt64win7.sys Thu Feb 26 03:04:13 2009 (49A65B0D)
fffff880`047f6000 fffff880`047fe000   ASACPI   ASACPI.sys   Wed Jul 15 22:31:29 2009 (4A5E9F11)
fffff880`04a00000 fffff880`04a43000   aqrf93y7 aqrf93y7.SYS Fri Aug 07 08:30:20 2009 (4A7C2C6C)
fffff880`04a43000 fffff880`04a4e000   rdpbus   rdpbus.sys   Mon Jul 13 19:17:46 2009 (4A5BCEAA)
fffff880`04a51000 fffff880`05390000   atikmdag atikmdag.sys Tue May 24 21:40:32 2011 (4DDC6C20)
fffff880`05390000 fffff880`053ce000   1394ohci 1394ohci.sys Sat Nov 20 04:44:56 2010 (4CE7A6A8)
fffff880`053ce000 fffff880`053f2000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`053f2000 fffff880`053fc980   SaiBus   SaiBus.sys   Wed Jul 07 11:45:06 2010 (4C34AF12)
fffff880`05a00000 fffff880`05a5c000   HdAudio  HdAudio.sys  Sat Nov 20 04:44:23 2010 (4CE7A687)
fffff880`05a5c000 fffff880`05a6a000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`05a6a000 fffff880`05a77000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`05a77000 fffff880`05a94000   cdfs     cdfs.sys     Mon Jul 13 18:19:46 2009 (4A5BC112)
fffff880`05a94000 fffff880`05aa2000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`05aa2000 fffff880`05aa3f00   USBD     USBD.SYS     Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`05aa4000 fffff880`05ad1000   SaiK0836 SaiK0836.sys Fri Jun 11 03:50:31 2010 (4C11F8D7)
fffff880`05ad3000 fffff880`05b2d000   usbhub   usbhub.sys   Sat Nov 20 04:44:30 2010 (4CE7A68E)
fffff880`05b2d000 fffff880`05b42000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`05b42000 fffff880`05b45f00   SaiMini  SaiMini.sys  Wed Jul 07 11:45:06 2010 (4C34AF12)
fffff880`05b46000 fffff880`05b5f000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`05b5f000 fffff880`05b67080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`05b68000 fffff880`05b89000   AtihdW76 AtihdW76.sys Thu Mar 31 02:15:43 2011 (4D942A1F)
fffff880`05b89000 fffff880`05bc6000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`05bc6000 fffff880`05be8000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`05be8000 fffff880`05bed200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`05bee000 fffff880`05bfa000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`05bfa000 fffff880`05bfff80   dgmbx2fu dgmbx2fu.sys Fri Feb 11 17:02:48 2011 (4D55C018)
fffff880`07400000 fffff880`0744d000   mrxsmb10 mrxsmb10.sys Tue Feb 22 22:55:12 2011 (4D649330)
fffff880`0744d000 fffff880`07471000   mrxsmb20 mrxsmb20.sys Tue Feb 22 22:55:12 2011 (4D649330)
fffff880`0749f000 fffff880`07568000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`07568000 fffff880`07586000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`07586000 fffff880`0759e000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`0759e000 fffff880`075cb000   mrxsmb   mrxsmb.sys   Tue Feb 22 22:56:22 2011 (4D649376)
fffff880`07825000 fffff880`078cb000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`078cb000 fffff880`078d6000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`078d6000 fffff880`07907000   srvnet   srvnet.sys   Tue Feb 22 22:55:44 2011 (4D649350)
fffff880`07907000 fffff880`07919000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`07919000 fffff880`07983000   srv2     srv2.sys     Tue Feb 22 22:56:00 2011 (4D649360)
fffff880`07cbf000 fffff880`07d57000   srv      srv.sys      Tue Feb 22 22:56:21 2011 (4D649375)
fffff880`07d88000 fffff880`07d8a500   WmVirHid WmVirHid.sys Tue Apr 27 15:08:53 2010 (4BD74455)
fffff960`000b0000 fffff960`003c2000   win32k   win32k.sys   Wed Mar 02 21:51:40 2011 (4D6F104C)
fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00740000 fffff960`00767000   cdd      cdd.dll      unavailable (00000000)

Unloaded modules:
fffff880`01b91000 fffff880`01ba4000   Soluto.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`07d8b000 fffff880`07dfc000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`07d57000 fffff880`07d88000   AODDriver2.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`01880000 fffff880`0188e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0188e000 fffff880`0189a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0189a000 fffff880`018a3000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`018a3000 fffff880`018b6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
01 Jul 2011   #3

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by Smernst View Post
Hey everybody,

I've been getting random and reoccurring BSOD's ever since I reformatted and reinstalled Windows on my custom-built PC . The BSOD says either "MEMORY_MANAGEMENT" or "SYSTEM_SERVICE_EXCEPTION". I have attached the necessary files, sorry if the performance report HTML is incorrect, I got some "unknown interface" error and had to follow someone else's tutorial.

Windows 7 Ultimate x64 retail and the hardware is about 1 year old by now.


Smernst (Sebastian Ernst)
Blamed on your video driver directX

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+fec

But I am thinking it is sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

I would un-install sptd,sys and re-install your video driver using the below.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using - Driver Sweeper

When it is removed then download and install the fresh copy.
My System SpecsSystem Spec

01 Jul 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64

missed sptd.sys in there zigzag..

Anyhow follow both our instructions you should be set.
My System SpecsSystem Spec
01 Jul 2011   #5

Microsoft Windows 7 Ultimate: x64 (SP1)

Hello Smernst & Welcome to SevenForums!

Windows Update - Uninstall an Update

I noticed in your second .dmp you have this:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI03.787\070111-19203-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`02a08000 PsLoadedModuleList = 0xfffff800`02c4d650
Debug session time: Fri Jul  1 21:51:40.548 2011 (UTC + 2:00)
System Uptime: 0 days 0:32:39.422
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880046307ac, fffff8800ac6cd10, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+fec )

Followup: MachineOwner
Time of this report: 7/1/2011, 15:57:36
       Machine name: SEBASTIAN-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 07/28/09 13:58:50 Ver: 08.00.15
          Processor: Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz (4 CPUs), ~2.7GHz
             Memory: 4096MB RAM
Available OS Memory: 4086MB RAM
          Page File: 1774MB used, 6395MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
dxgmms1.sys would be your DirectX Graphics MME.
Could you try updating your files for it? There's a link above.
I noticed the download source for that dxgmms1.sys, is taken from Windows Update. Maybe you could find that in Windows Update's history, and see if it failed or not.

Just some suggestions, I have absolutely never tried stuff like this.

Best Regards,
My System SpecsSystem Spec
01 Jul 2011   #6

Windows 7 Ultimate x64

You guys are all my heroes for responding so fast! Thank you all, I am trying the instructions now.

Det er godt at se en Dansker her FredeGail

EDIT: "Windows Resource Protection found corrupt files but was unable to fix some of them."
Attaching log now. I think it's just a custom theme I had installed by replacing some files, cause when I rebooted it was gone and I am now back to normal Win7 Aero theme.

Any thoughts?
My System SpecsSystem Spec

 Random BSOD's (SYSTEM_SERVICES_EXCEPTION). Please help :/

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