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#1
Restored to Factory Settings - Same Problem HELPPP!
Background Info:
About 5 days ago I was using my computer and it turned off automatically. When I went to boot the comp. back up, it took me to the "start up repair screen" and didn't let me out. It couldn't fix the problem and I couldn't boot my computer. I called DELL and they had me restore my computer to factory settings. My computer is not old so I didn't have much on it anyway, I was not against erasing all previous data.
After I restored it to factory settings, I'm still getting the same problem. I'm afraid to restart, turn off my computer etc because it's on a "maybe" basis. Sometimes I'll boot up and sometimes I won't. But last night, I guess windows updated and restarted my computer automatically and when I got back, the same problem occurred. I just restored it to factory settings again this morning because I was unable to bypass the "start up repair."
Is something wrong with my computer? I mean, I restored it back to day1 settings and that still didn't fix the problem. Can Malware somehow jump ship? Is it even Malware? I've been reading different forums in regards to this issue, and most people have not complained about the problem if they have restored their systems to factory settings, but I'm still experiencing this incredibly annoying and frustrating issue.
Any thoughts? Advice? Help!?
Thank you.