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Windows 7: safe mode help

04 Jul 2011   #11
Wicca

 
 

hi quick question does it matter if i run the scan in normal mode


My System SpecsSystem Spec
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04 Jul 2011   #12
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Wicca,
I what was the trojan you found's name again from the other thread?
My System SpecsSystem Spec
04 Jul 2011   #13
Wicca

 
 

trojan win32/agent

hi quick question does it matter if i run the scan in normal mode
will it still find a treat
My System SpecsSystem Spec
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04 Jul 2011   #14
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I've found that many of these Trojans embed themselves in the startup mode making them very tough to get out. In safe mode I've had some success but it's not a guarantee.
Trojan.win32.agent.azsy - from Wiki-Security, a source for malware detection and computer security
My System SpecsSystem Spec
04 Jul 2011   #15
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I hate to say this but exactly how much data do you have on your system and do you hold all the licenses for your software? I would back up all of my pictures, music and data and be ready to reinstall OS and all software after drive format. Yes it's an all day project but it's about the only way to quickly rid the system of it and return all back to a brand new computing experience......just saying
My System SpecsSystem Spec
04 Jul 2011   #16
Wicca

 
 

but how come i notice no processess in hijackthis process manger and comodo process list and also i have no system slowdowns at all also i am using hitman pro malware byes superantispyware spybot snd iobit malware fight
and comodo internet secuity will one of them get it as i am scanning in normal mode now
My System SpecsSystem Spec
04 Jul 2011   #17
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Let's hope the AV will find it and rid the system of it, otherwise the trojan could just be a tracking trojan but let's see if you can rid it and keep it rid by restarting and re-running the scan to see if it's found again. These trojans like to get buried in the boot start up and it's makes for a devil of a time to rid. I would get all important data backed up to be safe and in the end can live with this trojan or take the steps to rid it or you can format the drive and start over. It's been my experience that this is often the best and fastest way to get the drive clean again....
My System SpecsSystem Spec
04 Jul 2011   #18
Wicca

 
 

if it is a tracking trojan surely it will show a odd process in process explorer or in thread micro hijack this also in comodo i put heuristics to high
My System SpecsSystem Spec
04 Jul 2011   #19
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I would watch it and run AV frequently, if it keeps showing up it's buried and you may be forced to format and clean install.....pain in the arse but it will fix things.
My System SpecsSystem Spec
04 Jul 2011   #20
Wicca

 
 

ok how can i fix safe mode coz it gets stuck when it loads the drivers for safe mode it loads the drives but it is stuck on the screen with the drivers that are loaded
My System SpecsSystem Spec
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 safe mode help




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