New
#1
HP Pavilion DV7 BSOD's
Happens quite frequently - just trying to figure out where to start troubleshooting.
CPU - ZM87
O/S Win7/Pro 64 & 32
8 Gb RAM
2ea. WD 320 black h/d
Happens quite frequently - just trying to figure out where to start troubleshooting.
CPU - ZM87
O/S Win7/Pro 64 & 32
8 Gb RAM
2ea. WD 320 black h/d
Start off by removing Dameon Tools/Alcohol 120%. Its driver, SPTD, is known to cause BSODs. Once the program is removed run the SPTD removal tool. http://www.duplexsecure.com/en/downloads
that's the first most likely cause I see of this if it is software related.
Your getting the WHEA hardware code.
This can be caused by a glitchy overclock.
I can also be caused by actual faulting hardware.
You can try running this in case a windows file is to blame. SFC /SCANNOW Command - System File Checker
Code:WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa800853b038, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000181, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: firefox.exe CURRENT_IRQL: f STACK_TEXT: fffff880`009f0a08 fffff800`02c1fa3b : 00000000`00000124 00000000`00000000 fffffa80`0853b038 00000000`b6000000 : nt!KeBugCheckEx fffff880`009f0a10 fffff800`02de3563 : 00000000`00000001 fffffa80`08432cb0 00000000`00000000 fffffa80`08432d00 : hal!HalBugCheckSystem+0x1e3 fffff880`009f0a50 fffff800`02c1f700 : 00000000`00000728 fffffa80`08432cb0 fffff880`009f0db0 00000000`00870100 : nt!WheaReportHwError+0x263 fffff880`009f0ab0 fffff800`02c1f052 : fffffa80`08432cb0 fffff880`009f0db0 fffffa80`08432cb0 00000000`00000000 : hal!HalpMcaReportError+0x4c fffff880`009f0c00 fffff800`02c12e8f : 00000000`000003da 00000000`00000001 fffff880`009f0e30 00000000`00000000 : hal!HalpMceHandler+0x9e fffff880`009f0c40 fffff800`02cd45ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47 fffff880`009f0c70 fffff800`02cd4453 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c fffff880`009f0db0 00000000`70b34121 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153 00000000`0038cc60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x70b34121 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE Followup: MachineOwner ---------
ran the SFC SCANNOW...so far working great! usually would have BSOD'd a few times since yesterday evening.
Thx Maguscreed