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BSOD System_Service_Exception; Literaly No Access to Computer!
First and foremost Thank You to anyone looking into this problem; Although inexperienced with how computers work I am more than willing to take advice/instruction.
Recently my computer (due to an infection?) has encounterd the SYSTEM_SERVICE_EXCEPTION BSOD and has exhibited several problems:
- Running slowly at a unusable pace, and constantly freezing...
- Failing to login, either freezing or shutting down itself (although safe mode sometimes works)
- Dening internet access or connection, and oddly
- Showing Blue Screen everytime I try to fix and/or diagnose the problem
This has left my computer practicaly usless, and I am worried that it may remain that way.
The problems started occouring when I was normally browsing the Internet and working with my computer. A pop-up advertising "Malwarebytes Anti-Virus Software" showed itself on my screen, suggesting I had several thousands problems on my computer. Knowing from prior experience that these softwares are often viruses within themselves I promptly exited the pop-up. Oddly the pop-up appeared again and proceeded to instal itself regardless; exiting or trying to stop it only led to more text boxes and pop ups.
Afterwards the above symptoms occoured and continue until now.
Whenever I try to fix the problem; (Scanning w/ Norton 360, Attempting to uninstall Malwarebytes, and Attempting to System Restore) The BSOD appears; as if almost on purpose, leaving me to drudge through slow running and login failures all again. Just now I have finaly snuck into software management quick enough and uninstalled Malwarebytes. All problems still happen.
I will (with any instruction) retrive as much info as possible and here is what I could scavange...
I use Windows 7 Home Premium,
Windows Error Check shows:
OS Version: 6.1.76600.2.0.0.768.3
Locale ID: 1033
Service Pack: 0_0
BC code: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002BA4OBF
BCP3: FFFFF880035C4BFO
BCP4: 0000000000--
I have no idea what any of this means, but I will be more than willing to retrive what I can.
Thanks Again.
Last edited by plzhelpmeh; 05 Jul 2011 at 01:02. Reason: Posting?