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Windows 7: BSOD Memory Management

05 Jul 2011   #1
javich

Windows 7 Ultimate x64
 
 
BSOD Memory Management

Hi all,

I have an HTPC that is having BSOD more often that I'd like to see.

The PC sleeps while not recording or playing any media and wakes up automatically when a TV show is due to be recorded or using the remote control.

The two most common applications I use are WMC and XBMC 10.1

The problem occurs usually at some point after waking up, it usually happens by no apparent reason, other times it seems to becaused by switching inputs on the external AVR (the one the PC is connected to through HDMI). Sometimes it could even survive three sleep/wake up cycles but eventually the blue screen will appear if I don't do a hard reset often (daily).

Please see the attached images and report for the crash.

Any idea what could be causing this annoying problem?

Specs below.

Any help is much appreciated.

Thanks,
Jav.

Hardware is 10 months old
OS has not been reinstalled.


Windows 7 Ultimate x64 retail
Core i3 53 @ 2.93GHz
MB: Gigabyte GA-H55M-UD2H
4GB Ram
Intel HD Graphics (Core i3)
Realtek High Definition Audio
Display/AVR Pioneer VSXLX70 connected to PC through hdmi cable
Resolution 1980x1080
HDD: WD green 2TB


My System SpecsSystem Spec
.
05 Jul 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by javich View Post
Hi all,

I have an HTPC that is having BSOD more often that I'd like to see.

The PC sleeps while not recording or playing any media and wakes up automatically when a TV show is due to be recorded or using the remote control.

The two most common applications I use are WMC and XBMC 10.1

The problem occurs usually at some point after waking up, it usually happens by no apparent reason, other times it seems to becaused by switching inputs on the external AVR (the one the PC is connected to through HDMI). Sometimes it could even survive three sleep/wake up cycles but eventually the blue screen will appear if I don't do a hard reset often (daily).

Please see the attached images and report for the crash.

Any idea what could be causing this annoying problem?

Specs below.

Any help is much appreciated.

Thanks,
Jav.

Hardware is 10 months old
OS has not been reinstalled.


Windows 7 Ultimate x64 retail
Core i3 53 @ 2.93GHz
MB: Gigabyte GA-H55M-UD2H
4GB Ram
Intel HD Graphics (Core i3)
Realtek High Definition Audio
Display/AVR Pioneer VSXLX70 connected to PC through hdmi cable
Resolution 1980x1080
HDD: WD green 2TB

No DMP files included in upload try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
05 Jul 2011   #3
javich

Windows 7 Ultimate x64
 
 

Hi ZigZag,

The crash report.zip has 5 .dmp files, are those different from the ones in \Windows\minidump?

If so I will follow the procedure you describe later when I come back home.

Thanks,
Jav.

Quote   Quote: Originally Posted by zigzag3143 View Post


No DMP files included in upload try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
My System SpecsSystem Spec
.

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 BSOD Memory Management




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