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Windows 7: Can someone please read my Dump file?

06 Jul 2011   #1

Windows 7 Ultimate x32
Can someone please read my Dump file?

Hey everyone so I've been having some issues lately with my pc bluescreening randomly. I'm running Windows 7 Ultimate Sp1 x32 and can't seem to figure out what exactly is the issue with my computer. I've run chkdsk and have found no bad sectors

So I attached dump file and was wondering if someone could read it for me and possibly point me in the right direction? thanks in advance

My System SpecsSystem Spec
07 Jul 2011   #2

Seven ultimate 32bit

You've got an hardware issue here.. You should try

Hope this gets you going.
My System SpecsSystem Spec
07 Jul 2011   #3

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

information   Information

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

This is one of those Blue Screens that could mean almost anything but follow this and we should be able to start somewhere
  • Make sure you have enough disk space.
  • Check BIOS for Updates
  • Scan fully with Anti-Virus
  • Scan Memory for 8 Passes and check the slot as well
  • If overclocking please return to factory clock settings or remove the device if not a Core component

Guide to using Memtest86+ - Geeks to Go Forums

Please Burn the ISO Image in the folder

For Reference:
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
Arg1: c0000005, The exception code that was not handled
Arg2: 973f5049, The address that the exception occurred at
Arg3: a2c76d1f, Trap Frame
Arg4: 00000000

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

973f5049 84508d          test    byte ptr [eax-73h],dl

TRAP_FRAME:  a2c76d1f -- (.trap 0xffffffffa2c76d1f)
ErrCode = 00000000
eax=00000010 ebx=00000000 ecx=00000010 edx=00000000 esi=febad380 edi=fe94a4a0
eip=973f5049 esp=a2c76d93 ebp=a2c7bb5c iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
973f5049 84508d          test    byte ptr [eax-73h],dl      ds:0023:ffffff9d=??
Resetting default scope




PROCESS_NAME:  explorer.exe


973f5049 84508d          test    byte ptr [eax-73h],dl


LAST_CONTROL_TRANSFER:  from 00000000 to 973f5049



973f5049 84508d          test    byte ptr [eax-73h],dl


SYMBOL_NAME:  win32k!GreGetDIBitsInternalWorker+6b0

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware


MODULE_NAME: hardware



Followup: MachineOwner
My System SpecsSystem Spec

08 Jul 2011   #4

Windows 7 Ultimate x32

thks for all it was my ram stick the problem .
i can't find a bios update for my mother board abit il9 pro can u please help me .
My System SpecsSystem Spec
08 Jul 2011   #5

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

Did you check your Slot? are you sure it is the RAM?

As for the BIOS Update , Don't worry too much about it now If you have Found your Problem

My System SpecsSystem Spec
08 Jul 2011   #6

Windows 7 Ultimate x32

its ok right now i dont have blue screen anymore
My System SpecsSystem Spec
09 Jul 2011   #7

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard

Okay - Glad you have your problem solved
My System SpecsSystem Spec

 Can someone please read my Dump file?

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