Another Windows 7 BSoD

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  1. Posts : 35
    Windows 7 Ultimate 64-Bit
       #1

    Another Windows 7 BSoD


    I have an an Acer Asprire 3400 model, retail bought and not even a year old. Basically the machine would BSoD every month or so after purchasing the machine, I was able to bear with this. Now though it BS's pretty much everyday, becoming unbearable.

    If it's any use:


    EventID
    41


    Version 2


    Level 1


    Task 63


    Opcode 0


    Keywords 0x8000000000000002

    - TimeCreated


    [ SystemTime] 2011-07-08T19:23:20.362400000Z



    EventRecordID 144870


    Correlation

    - Execution


    [ ProcessID] 4


    [ ThreadID] 8



    Channel System


    Computer Dan-PC

    - Security


    [ UserID] S-1-5-18

    - EventData

    BugcheckCode 30

    BugcheckParameter1 0x0

    BugcheckParameter2 0x0

    BugcheckParameter3 0x0

    BugcheckParameter4 0x0

    SleepInProgress false

    PowerButtonTimestamp 0


    Chkdsk and Windows Memory Diagnostics were both run prior to posting.

    - 64-bit OS
    - Original installed OS on the system
    - OEM
    - All hardware approximately 1 year old

    - Original OS installation (1 year)

    I appreciate all help, God knows I'm out of ideas! Thanks all.
    Last edited by iAmDan; 08 Jul 2011 at 16:36.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi Dan welcome to SF
    You have the athrxusb.sys error.
    This is Atheros Wireless LAN USB device driver.
    So please for first step update the atheros drivers.http://www.acer.com/worldwide/selection.html
    Last edited by panais; 08 Jul 2011 at 17:05.
      My Computer


  3. Posts : 35
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #3

    Thanks Panais :)

    I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?
      My Computer


  4. Posts : 51,465
    Windows 11 Workstation x64
       #4

    The following is listed in one of your dump files, if you didn't add this as a joke then please do a full antivirus and malware scan of your system.

    Hello, I am a member of the Investigating Communications Task Force. Please refrain from touching the keyboard Mr. Karaiskou.
    It has come to our attention you are in possesion of indecent material.
    We are now tracking your location, do not make this more difficult for yourself.
      My Computers


  5. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #5

    iAmDan said:
    Thanks Panais :)

    I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?
    http://www.acer.com/worldwide/selection.html
    How to Find Drivers
    search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page:
    Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    To remove any left over driver remnants, especially from graphics cards, use driver sweeper Guru3D - Driver Sweeper
    ---------------------
    The easy way for you is to use ur computer update utility and update everything.
    In meantime,
    Download,install update,scan with SUPERAntiSpyware.com - Downloading File
    Download,install update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
    -------------------
    To update any driver go here
    http://www.acer.com/worldwide/selection.html
    and follow these steps....
    Last edited by panais; 08 Jul 2011 at 17:39.
      My Computer


  6. Posts : 35
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #6

    The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

    The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

    Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

    I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

    But cheers panais, I appreciate this :).
      My Computer


  7. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #7

    iAmDan said:
    The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

    The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

    Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

    I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

    But cheers panais, I appreciate this :).
    Dont worry your not doing anything stupid or bad.:)
    This must be a temporary website problem.
    Take a look here Belkin : Support
    Please reupload ur minidump zip file.
      My Computer


  8. Posts : 35
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #8

    Ah, that makes more sense.

    Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

    Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

    I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.
      My Computer


  9. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #9

    iAmDan said:
    Ah, that makes more sense.

    Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

    Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

    I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.
    Try the easy way,roll back driver then try to update with the new one.
      My Computer


  10. Posts : 35
    Windows 7 Ultimate 64-Bit
    Thread Starter
       #10

    panais said:
    Try the easy way,roll back driver then try to update with the new one.
    That's another problem, the roll back driver boy is completely greyed out.
      My Computer


 
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