Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Another Windows 7 BSoD

08 Jul 2011   #1
iAmDan

Windows 7 Ultimate 64-Bit
 
 
Another Windows 7 BSoD

I have an an Acer Asprire 3400 model, retail bought and not even a year old. Basically the machine would BSoD every month or so after purchasing the machine, I was able to bear with this. Now though it BS's pretty much everyday, becoming unbearable.

If it's any use:


EventID
41


Version 2


Level 1


Task 63


Opcode 0


Keywords 0x8000000000000002

- TimeCreated


[ SystemTime] 2011-07-08T19:23:20.362400000Z



EventRecordID 144870


Correlation

- Execution


[ ProcessID] 4


[ ThreadID] 8



Channel System


Computer Dan-PC

- Security


[ UserID] S-1-5-18

- EventData

BugcheckCode 30

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0


Chkdsk and Windows Memory Diagnostics were both run prior to posting.

- 64-bit OS
- Original installed OS on the system
- OEM
- All hardware approximately 1 year old

- Original OS installation (1 year)

I appreciate all help, God knows I'm out of ideas! Thanks all.



My System SpecsSystem Spec
.
08 Jul 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi Dan welcome to SF
You have the athrxusb.sys error.
This is Atheros Wireless LAN USB device driver.
So please for first step update the atheros drivers.http://www.acer.com/worldwide/selection.html
My System SpecsSystem Spec
08 Jul 2011   #3
iAmDan

Windows 7 Ultimate 64-Bit
 
 

Thanks Panais

I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?
My System SpecsSystem Spec
.

08 Jul 2011   #4
z3r010

 

The following is listed in one of your dump files, if you didn't add this as a joke then please do a full antivirus and malware scan of your system.

Quote:
Hello, I am a member of the Investigating Communications Task Force. Please refrain from touching the keyboard Mr. Karaiskou.
It has come to our attention you are in possesion of indecent material.
We are now tracking your location, do not make this more difficult for yourself.
My System SpecsSystem Spec
08 Jul 2011   #5
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by iAmDan View Post
Thanks Panais

I know I'm going to sound like such a noob here, but how do I know which driver is the one I need? I mean obviously I need the Wireless Lan Driver (USB) but I don't recognise either of the manufacturer vendors and Acer's Hardware Detector only shows the VGA manufacturer, any ideas?
http://www.acer.com/worldwide/selection.html
How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page:
Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
To remove any left over driver remnants, especially from graphics cards, use driver sweeper Guru3D - Driver Sweeper
---------------------
The easy way for you is to use ur computer update utility and update everything.
In meantime,
Download,install update,scan with SUPERAntiSpyware.com - Downloading File
Download,install update,scan with Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
-------------------
To update any driver go here
http://www.acer.com/worldwide/selection.html
and follow these steps....
My System SpecsSystem Spec
10 Jul 2011   #6
iAmDan

Windows 7 Ultimate 64-Bit
 
 

The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

But cheers panais, I appreciate this .
My System SpecsSystem Spec
10 Jul 2011   #7
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by iAmDan View Post
The download page for the Guru3D Driver Sweeper programs you suggested contains text stating the program has been discontinued, or I am doing something stupid?

The device that uses the faulty driver is a Belkin Wireless USB Network Adaptor, I've tried using both Windows Vista and XP drivers as opposed to the Windows 7 one I was using, no such luck though. I can't remember where I found them, but returning to Belkin's driver page, they use one driver for all 3 OS's now.

Visiting Atheros's driver page, can only find compatibility for up to Vista, no 7..

I'm fairly sure that weird message in the folder was saved onto my machine by a friend some time ago as some cheap joke, however how it made itself into that folder when I uploaded is beyond me, and even weirder checking properities it states date created was the 08/07/2011, when I created the folder. Either way I ran a full virus scan, only returning tracking cookies, so I think the document's harmless.

But cheers panais, I appreciate this .
Dont worry your not doing anything stupid or bad.
This must be a temporary website problem.
Take a look here Belkin : Support
Please reupload ur minidump zip file.
My System SpecsSystem Spec
10 Jul 2011   #8
iAmDan

Windows 7 Ultimate 64-Bit
 
 

Ah, that makes more sense.

Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.
My System SpecsSystem Spec
10 Jul 2011   #9
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by iAmDan View Post
Ah, that makes more sense.

Belkin : Support F5D7050 Wireless G USB Network Adapter - Drivers

Is my USB adapter, the 4xxx driver. I've downloaded and tried that driver, still no luck though .

I'm going to Device Manager, and uninstalling and deleting driver software. However when I try and select the new driver from the Belkin site to install Windows tells me I already have the most recent driver version.
Try the easy way,roll back driver then try to update with the new one.
My System SpecsSystem Spec
10 Jul 2011   #10
iAmDan

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by panais View Post
Try the easy way,roll back driver then try to update with the new one.
That's another problem, the roll back driver boy is completely greyed out.
My System SpecsSystem Spec
Reply

 Another Windows 7 BSoD




Thread Tools




Similar help and support threads
Thread Forum
BSOD on Windows Update; BSOD when playing games
NOTE: DM log collector seem to be getting stuck when collecting msinfo32.nfo, so the attached file can be incomplete. Please let me know if it can take longer than 10 minutes to collect this data so i will run the program again. BSOD #1: It started at around January 15th - basically when i shoot...
BSOD Help and Support
BSOD using FULL windows 7, no BSOD using safe mode
My computer has been stable for years, however recently I have been getting BSOD when doing any task. Windows will sometimes load to the desktop and I am able to watch video, run windows score, check email, etc before it will BSOD. Other times, it will BSOD before getting to the windows login...
BSOD Help and Support
BSOD trying to start Windows, gets to desktop then BSOD, then reboots
Hi guys, I encountered BSOD for the first time. Very annoying. Right now I have to run this on Safe Mode in order to access the internet. I also noticed I can't use Firefox right now, and instead am using iE. I couldn't run the the performance scan report either (time out?), but I did attach the...
BSOD Help and Support
lots of BSOD - Format, Clean windows install - Still same BSOD
Hi, I use a 1.5 year old aces aspire 5738z and I think it just died on me. Here is what happens. Whatever I do it cannot stay without a BSOD for more than 10 minutes. I tried reinstalling drivers and it did not change anything so I tried several things but finally just formated it and installed...
BSOD Help and Support
BSOD Starting Windows Virtual PC Machines (any machine, always bsod)
Hello All, I've been getting consistent BSODs while trying to start Windows Virtual PC (not Microsoft Virtual PC 2007) machines on my computer. I've tried various driver updates and a bios update and several system restores along the way, but to no avail. In the attached dump files, the last...
BSOD Help and Support
Windows crash (BSOD without BSOD) nVidia
Hello! I have been expiriencing problems with my computer which are as follows: I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App