Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows crashes on startup only when powering on system

11 Jul 2011   #11
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Unfortunately, the changes didn't affect my motherboard, it's still completely unresponsive. My case speaker won't even make any noise. I'll still have to RMA my board, but I'll try to make the same changes to my boyfriend's machine and hopefully that will prevent his motherboard from suffering the identical fate.


My System SpecsSystem Spec
.
11 Jul 2011   #12
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Sorry to hear that. I guess you have run tests to check all of the other omponents.
My System SpecsSystem Spec
11 Jul 2011   #13
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I've tested all of the rest of the hardware in my own machine, if that's what you mean. All of them work fine in his machine, so I know it's the board.
My System SpecsSystem Spec
.

11 Jul 2011   #14
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Yes, that's what I meant. I've RMA'd boards before and it is quite a pain. I just didn't want you to go that route if it wasn't necessary. But, I'm sure you already know that.
My System SpecsSystem Spec
11 Jul 2011   #15
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Yeah, haha, I know. it is quite a pain, indeed.
Thanks for the help and concern
I'll let you know if the changes to my boyfriend's machine helps his problems with it and if I find out anything else.
My System SpecsSystem Spec
14 Jul 2011   #16
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I found the RAID/AHCI drivers. I have a question.

Do I need to install both? Or just AHCI? I don't want to break the computer even more by having a driver I'm not supposed to have. When checking his device manager, I see that he definitely has an out-of-date AHCI/RAID driver from Microsoft.

I don't know why it says it's from Microsoft. I installed a RAID driver on his computer from Asus when I first built these. I think that after I updated the BIOS, his RAID driver got switched to the Microsoft version. WTF?

So, I figured before I did anything, I'd ask if I needed to install both AHCI and RAID, because I guess they're separate. Or maybe they aren't and I'm an idiot.

If you need more information, here is the downloads section of our motherboards which contains the ACHI/RAID drivers underneath "Utilities."

Windows 7 is 64-bit.

http://support.asus.com/Download.asp...fUSB3&p=1&s=24

I'm thinking this may be a major cause for why his computer is having trouble booting. The RAID driver is apparently a Windows-issued one. On top of that, the Windows-issued driver is apparently SCSI and not AHCI, like it's supposed to say. That's what it used to say before I flashed the BIOS. Now that I think about it, these crashes on startup began happening after updating his BIOS, so these might be connected. While updating the BIOS caused many other crashes to stop, it caused this new one to begin.

Also, what is the safest way of updating these drivers so I don't cause damage to the array?
My System SpecsSystem Spec
15 Jul 2011   #17
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

So I was going to update his RAID drivers because it looks like his system is using that Microsoft one instead of the Asus one, but whenever I try to get it to update with the Asus RAID driver I downloaded, the update screen gets pissy at me and says, basically, "cut it out, that driver is already updated," even though the file I'm trying to give it is completely different.

When looking at the "volumes" tab under the driver information, it's all blank.

Apparently the RAID is using two driver files I've never heard of involved in a RAID. disk.sys and partmgr.sys.

I realize the drivers for Asus are from last year. But I don't think I care how recent the Microsoft one is. I have a bad feeling that the computer is trying to run the wrong driver or even two at the same time for the RAID. Since it won't allow me to update the ahcix64s.sys file, which is the old version from April off of the Asus disk, I can't even determine if the update can fix the problem.
My System SpecsSystem Spec
15 Jul 2011   #18
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Someone else is going to have to help on that. I've never used raid. But bios has to be set as raid and on some AMD systems under raid you have to select either IDE or ahci mode. I really can't tell you whether the Microsoft raid driver is as good or better than the AMD raid driver.
My System SpecsSystem Spec
15 Jul 2011   #19
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

BIOS is in RAID for the drives.
My System SpecsSystem Spec
15 Jul 2011   #20
pooch

Windows 7 Ultimate x64
 
 

Hello

I do not have a lot of time this evening but if you reply to this post I will receive an email to remind me to look at it again tomorrow.

I have read through the posts but it has been a quick read so bear with me if I cover ground that is already covered

You mentioned early on in the post problem may be caused by the front USB ports, I recommend disconnecting these ports for the time being to take them out of the equation.
It is also a good time to check that the front USB is connected to the right header marked in yellow and not the wrong one marked in red which may cause the MB to be damaged.

Attachment 165230


Secondly I recommend backing up your RAID drive. Windows backup should be sufficient to make an image on a USB drive, this will take away the worry of damaging your install when we try to repair the problem.

Reference the RAID If windows has installed its own driver you should have the option to roll back to the last driver.

Attachment 165231

You will find the newest RAID driver here; ASUSTeK Computer Inc. -Support- Drivers and Download M4A89TD PRO/USB3
You only need the RAID driver having the AHCI driver installed as well should not cause a problem.

If you need to install the new driver try uninstalling the old RAID driver. You should get the option to delete the old driver whilst uninstalling it. Be aware that you may need to new start the PC if you cannot install the new driver before the restart you may have to use start up repair to start the PC and you will need the new driver handy in a location where you can find it to enable you to install it as a part of the start up repair!!! I recommend here that you try the roll back feature first and only attempt to uninstall the old driver after you have made a backup image

I hope this helps for the moment

PS posting a snip of you MB and connections is a good idea and may well help diagnosing the problem
My System SpecsSystem Spec
Reply

 Windows crashes on startup only when powering on system




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 crashes after startup
Have Windows 7 on a laptop. Windows has been crashing last couple of weeks. Not sure why. I've attached the DMP files. Appreciate if anyone could help. I've already reinstalled Windows 7 from scratch. Problem still persists. The crashes are inconsistent. Sometimes during startup, sometime later....
BSOD Help and Support
Windows won't startup, System Repair and System Restore failed.
Gateway DX4720-03, Windows 7 HP 64-bit. Living is south FL can be a bitch when the rains come as there often is a ton of accompanying lightening that plays havoc with the electrical system, even though I have surge protectors inside and outside the house. We just had some very heavy rains with...
General Discussion
Gigabyte GTS 450 Crashes on Windows 7 64 Bit Startup
Recently bought Gigabyte GTS 450 Graphics Card. 90% of the time, I can get to the Windows login screen, but when it tries to go to the desktop, the screen goes black, my Graphics Card fans speed up until they sound like jet engines and I have to hit the reset button to get any signal. Sometimes I...
Graphic Cards
Windows 7 Crashes after startup
This problem has been pissing me off for a while because since two weeks ago after Steam installed some AMD program or something, my windows 7 has been crashing after 5 or 7 minutes. At first, i just clean boot it after restarting it a couple of times, but now it comes back. I don't understand why,...
BSOD Help and Support
system crashing and powering off
my computer running win 7 Home Edition Premium 32 bit crashes periodically, especially when running internet games. Info includes: error 7001 - service control manager xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Service Control Manager"...
BSOD Help and Support
Windows 7 Crashes After Startup
I've been using build 7000 since it was released back in January and it has been generally an enjoyable experience. Today, however, the OS keeps crashing into a blue screen immediately after startup. Sometimes while the log in tune is still playing (making it loop) and sometimes shortly thereafter....
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App