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Windows 7: Windows crashes on startup only when powering on system

22 Jul 2011   #51
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I figured I'd also upload a report of all of the drivers on the system, because, I really don't know what else to do here.


My System SpecsSystem Spec
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22 Jul 2011   #52
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

I've been through this before and understand your frustration. Jonathan helped me for quite some time, he's really good. One thing he taught me is that when the system can't find what to blame it on, it blames it on ntoskrnl. And, if the system files are not corrupted, which sfc says they are not, it is an extreme rarity that a Microsoft driver will cause a bsod.
My System SpecsSystem Spec
22 Jul 2011   #53
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by MelancholyRose View Post
And I tried updating the chipset drivers but it just looks like it's trying to update graphics drivers. The graphics driver is up to date. Is there something else that the chipset driver updates besides graphics? Or do I have to uninstall graphics driver, then install chipset, then update graphics? Kind of a pain, but if that's what I have to do, I'll do it.
You can leave the graphics drivers installed, The chipset is something else and it just looks like it is for the graphic card, look carefully on the first ATI screen and you will notice chipset drivers is written on the top of it. AMD and ATI work very closely together
My System SpecsSystem Spec
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22 Jul 2011   #54
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Quote   Quote: Originally Posted by essenbe View Post
I've been through this before and understand your frustration. Jonathan helped me for quite some time, he's really good. One thing he taught me is that when the system can't find what to blame it on, it blames it on ntoskrnl. And, if the system files are not corrupted, which sfc says they are not, it is an extreme rarity that a Microsoft driver will cause a bsod.
Hm, so even the system doesn't really know what's causing it? That IS pretty frustrating. What can you do then if not even the system knows? I'm not sure what else it could be when I've tested for everything else.

What ended up being the cause when you had this problem?

Quote:
You can leave the graphics drivers installed, The chipset is something else and it just looks like it is for the graphic card, look carefully on the first ATI screen and you will notice chipset drivers is written on the top of it. AMD and ATI work very closely together
Ah, okay. Then I'm just silly >.< Thank you.
My System SpecsSystem Spec
22 Jul 2011   #55
pooch

Windows 7 Ultimate x64
 
 

I think you should run CHKDSK on your drive I know what you wrote before and I disagree with not being able to run it on a RAID0
Have you made a backup of your RAID drive?
My System SpecsSystem Spec
22 Jul 2011   #56
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

No, I haven't. I don't have any discs to burn the microsoft image file to. I haven't had much time to go buy any. I also don't have another drive on me right now.

I've ran Chkdsk on his machine once a long time ago. It never found anything wrong and problems continued to happen. That was before I learned I wasn't supposed to do it on a RAID, which could supposedly cause even more damage. For all I know, the reason why this is happening is because I ran that chkdsk. I just don't know.
My System SpecsSystem Spec
22 Jul 2011   #57
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by MelancholyRose View Post
No, I haven't. I don't have any discs to burn the microsoft image file to. I haven't had much time to go buy any. I also don't have another drive on me right now.

I've ran Chkdsk on his machine once a long time ago. It never found anything wrong and problems continued to happen. That was before I learned I wasn't supposed to do it on a RAID, which could supposedly cause even more damage. For all I know, the reason why this is happening is because I ran that chkdsk. I just don't know.
I have seen references in the internet about not running CHKDSK on a RAID These references are as far as I am concerned totally wrong. I use CHKDSK and my system comprises of 2 x RAID 0.
I doubt very much that running a CHKDSK is to blame for your problems, but if you ran it before and are reluctant to do it again that is OK by me.
My System SpecsSystem Spec
22 Jul 2011   #58
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Well if you use it all the time and have no problems, then I'm a little more comfortable. I thought people were speaking from experience, like they had corrupted their registry from using it on RAID. I'll try it out.

Further note. I updated chipset drivers. Still crashed. However, I've been noticing something. On the first power on, it'll get as far as the log in screen, but for some reason the log in screen's resolution is lowered, as if the display driver stopped. The cursor is really large like it is in safe mode. It'll reach the password screen, glitch, hang, and make a buzzing sound. The ntoskrnl BSOD followed immediately afterward. I'm going to put my graphics card into his machine and see if it works. I may also supply his a different power cord, just in case there might not be enough power getting to the card.
My System SpecsSystem Spec
22 Jul 2011   #59
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I tried replacing the power cord for the graphics card and there were no changes. It still crashed. I got some whole new error types, though.

On Fri 22/07/2011 8:08:41 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072211-28204-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0x50 (0xFFFFF7FFCECC6030, 0x0, 0xFFFFF80002D6BA19, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 22/07/2011 8:08:41 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0xFFFFF7FFCECC6030, 0x0, 0xFFFFF80002D6BA19, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 22/07/2011 7:56:00 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072211-18033-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x1D555C)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF9600028555C, 0xFFFFF88003A7C060, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

So, I don't think his graphics card is to blame. I could try swapping my own RAM into his machine and see if it helps. I don't know if it could still be RAM despite the test coming back clean.

At this point I guess it's pointless posting BSODs, since they're completely random and they never really explain anything, because they're all different.
My System SpecsSystem Spec
22 Jul 2011   #60
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Could it be my PSU? Is it possible that it's not giving enough juice to my CPU/Mobo?
My System SpecsSystem Spec
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 Windows crashes on startup only when powering on system




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