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Windows 7: Windows crashes on startup only when powering on system

25 Jul 2011   #81
hazel89

Windows 7 Home Premium 32bit
 
 

please come and try to help me! my post is entitled 'please help me' the matter is urgent!


My System SpecsSystem Spec
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25 Jul 2011   #82
pooch

Windows 7 Ultimate x64
 
 

In RAID mode the data is spread over both drives that is why it shows up as a single drive. If your PSU was bad it would be more likely to crash with just one power lead to both drives. with separate cables you are using two power rails which should be easier on the PSU.
I think it may be possible that the RAM is underpowered I need to chase this up and I will get back to you.
My System SpecsSystem Spec
25 Jul 2011   #83
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Quote   Quote: Originally Posted by essenbe View Post
That is a normal screen when you startup after a BSOD. You may want to start with this tutorial memtest86 test memory. It is a tedious process tracking down what the problems are. I am sure you have been to Asus website and updated all drivers and gone to AMD and update the drivers for the GPU card. Start with the memory, then test the hard drives with the diagnostic tool from the manufacturers website.
All of the drivers are up to date, I've ran Memtest, and I've tested the HDDs. All is well, according to the computer. If all is not well, the computer isn't telling me. Well, okay, it's telling me, but it isn't telling me ENOUGH.

Quote:
I do find it strange that you built 2 identical machines and they are both unstable. You do get bad parts occasionally but 2 at the same time is strange. At this point the machine is not stable enough to run prime95 (CPU test). The only thing I can suggest is to start checking components 1 at a time, and also go back through the machine and make sure all wiring is securely connected, there are no frayed wires, and all connections are properly connected. There does seem to be something about the CD/DVD player. Correct me if I am wrong, but you have at least booted with it disconnected. If that continues I would suggest another Cd/DVD player. It is the cheapest component in the machine. It at least makes me think it is a contributer to the problem. Keep us advised of your progress.
Well, I actually, honestly believe my system, before the motherboard shorted out, had problems for different reasons. Some of my drivers were outdated at the time, including my RAID, chipset, and graphics. However, the fact that my own RAM doesn't work in his machine is unsettling and disturbing. If I have to RMA two sets of RAM, I'm probably going to rage out. I've already been waiting over a month for my new motherboard.

I've checked all of the connections and there isn't anything wrong with them. The wires are fine and the connections are secure. Right now I do have the optical drive unplugged while I have the single RAM stick in and the computer is running top notch at the moment. I was able to boot and the system never crashed. What I plan to do is start the computer up a few more times with the single RAM stick and the optical drive unplugged. If it continues to be stable, I'm plugging the optical drive back in to the PSU. If it continues to be stable, I'll try again to boot from the other stick that the system crashed with, and if it crashes again, with or without the optical drive plugged in, I'll have to assume it's the stick of RAM that was in the second DIMM slot.

Right now, software isn't telling me a goddamn thing, and it hasn't been for months. I have to rely on the OS responding to the hardware moving around.
My System SpecsSystem Spec
.

25 Jul 2011   #84
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Quote   Quote: Originally Posted by pooch View Post
In RAID mode the data is spread over both drives that is why it shows up as a single drive. If your PSU was bad it would be more likely to crash with just one power lead to both drives. with separate cables you are using two power rails which should be easier on the PSU.
I think it may be possible that the RAM is underpowered I need to chase this up and I will get back to you.
Let me know if you need pictures of my BIOS. I'm still new to voltage settings and power settings in BIOS, and I never tweaked it due to my ignorance of it.
My System SpecsSystem Spec
25 Jul 2011   #85
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by MelancholyRose View Post
Quote   Quote: Originally Posted by pooch View Post
In RAID mode the data is spread over both drives that is why it shows up as a single drive. If your PSU was bad it would be more likely to crash with just one power lead to both drives. with separate cables you are using two power rails which should be easier on the PSU.
I think it may be possible that the RAM is underpowered I need to chase this up and I will get back to you.
Let me know if you need pictures of my BIOS. I'm still new to voltage settings and power settings in BIOS, and I never tweaked it due to my ignorance of it.
Can you give me the RAM details?
My System SpecsSystem Spec
25 Jul 2011   #86
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Look at the stick of ram you are running and tell me what the voltage, timings and frequency are. Also if you could, post a screenshot with CPUz, of the Memory tab, spd tab and cpu tab. Go into bios and make sure dram voltage is set exactly what it says on the stick of ram. Bios will automatically at default set your timings at 9-9-9-24. Lets see if the voltage could be at least part of the problem.
My System SpecsSystem Spec
25 Jul 2011   #87
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Also, in bios tell me what the setting for CPU NB is.
My System SpecsSystem Spec
25 Jul 2011   #88
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

I haven't gone into BIOS yet, but I figured I'd update before I do all of that.

I tried booting the system five times with the single stick of RAM. It booted cleanly four times. On the fifth, it crashed to a Fatal System Error. This was with the optical drive still unplugged.

Whatever the problem is, apparently it has to do a lot with RAM. I had a little bit of trouble booting after it crashed, even with the one stick.

I'll go to the BIOS and have a look.
My System SpecsSystem Spec
25 Jul 2011   #89
MelancholyRose

Windows 7 64-Bit Home Premium Service Pack 1
 
 

Quote   Quote: Originally Posted by essenbe View Post
Also, in bios tell me what the setting for CPU NB is.
I'm sorry, what is NB? North Bridge?
My System SpecsSystem Spec
25 Jul 2011   #90
pooch

Windows 7 Ultimate x64
 
 

Yes
My System SpecsSystem Spec
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 Windows crashes on startup only when powering on system




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