Freezing/hanging under load


  1. Posts : 5
    Windows 7 Pro x64
       #1

    Freezing/hanging under load


    Hey guys, Thanks for taking the time to read this thread.

    I've been having these issues for months and have RMA'd most parts of my system related to it (RAM, Video gard, motherboard, psu) and am out of solutions.


    under load, my PC will hang and freeze for 2-40 minutes then go back to working fine, the issue is these hangs happen every 5 minutes or so which means i can't really operate anything.

    The Hangs occur most frequently in Starcraft II so I created a minidump of that process for you during a freeze. it's a huge file even compressed though.

    the specs:
    MSI p45 platinum
    intel q8400 core2quad
    EVGA geforce 460
    corsair XMS2-800 DDR2 RAM
    WD cavier green 500gb HD.


    I've had this thing tested but the shop says all components are fine, must be the mobo. MSI gave me a bios update but it didn't really help. any other recommendations?

    I will post the files when the upload is done.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    This tutorial should help
    Optimize Windows 7

    Here are my solutions to freezing, and an excellent article, which I hope is of some help
    Go to search type device manager and look for any yellow warning markers
    Download and run malwarebytes, a full scan after you update
    Run antivirus scan
    Check memory with memtest86
    Make sure that you are not over heating.
    Try in safe mode; report back if it works properly.
    Try a clean boot
    Make sure PSU is working properly
    If overclocking, restore to original
    Test hard drive at company website.
    Test in safe mode, does it still happen?
    Try with clean boot..
    http://support.microsoft.com/kb/929135
    http://support.microsoft.com/kb/929135
    http://malwarebytes.org/
    http://www.almico.com/speedfan.php
    http://www.geekstogo.com/forum/topic...ing-memtest86/
    http://ezinearticles.com/?Troublesho...blems&id=39981
      My Computer


  3. Posts : 5
    Windows 7 Pro x64
    Thread Starter
       #3

    Thanks for the fast reply....

    Fresh install running Avast! antivirus, I'm confident a virus is not the issue based on this has occured over 3 installs.
    Temps are all remaining in the blue as per speedfan. highest temp is GPU not going over 55C.
    Safe mode doesn't seem to have the same issues, but I haven't tried gaming in safe mode.
    PSU has been tested by Local shop and is brand new.
    No overclocking has been done
    Hard drive tested by local shop and given a clean bill of health.

    Dmg and PC health check report is provided:

    http://dl.dropbox.com/u/351636/7-9-2011.html

    http://dl.dropbox.com/u/351636/SC2.rar This one is still being uploaded. might take a few minutes to become available.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Even if THIS is not a virus problem. Download and run a scan once a week. Trust me, the first time you will find stuff.
    Then I would use this rather than speed fan
    Core Temp

    Follow my first post, if there is a problem you will find it.
      My Computer


  5. Posts : 5
    Windows 7 Pro x64
    Thread Starter
       #5

    Memtest found no errors.
    Tested HDD using WD application and no errors.
    No viruses found. and no temperature issues.


    Any other suggestions?
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Other suggestions were given in my original post.
    How about clean boot
    What happens in safe mode, etc?
      My Computer


  7. Posts : 5
    Windows 7 Pro x64
    Thread Starter
       #7

    sorry, i meant to say that the clean boot and safe mode didnt work either in my last post.
      My Computer


  8. Posts : 5
    Windows 7 Pro x64
    Thread Starter
       #8

    So, it's been 4 weeks since my last post, just wanted to provide another update.


    I've been dealing with Intel regarding having the CPU swapped via RMA and it's been completed.

    I've done all the steps in this thread provided thus far and still nothing. I think this PC might be possessed.
      My Computer


 

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