Bsod


  1. Posts : 6
    windows 7 home premium 32bit
       #1

    BSOD windows 7 32bit


    Hi I'm new to this forum,
    Can someone Help please??? my computer keeps restarting randomly. upon restarting I get
    windows has recovered from an unexpected error with the info below I have attached the zip files requested could someone have a look any help greatly appreciated.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: a
    BCP1: 78148F65
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 82C1771E
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\070511-64085-01.dmp
    C:\Users\Louise\AppData\Local\Temp\WER-80418-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    I'm running win7 home premium 32bit

    Any help greatly appreciated.
    Last edited by louiseMc; 05 Jul 2011 at 15:34.
      My Computer


  2. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #2

    BSOD windows 7 32bit


    Can anyone help please????
      My Computer


  3. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #3

    Bsod help


    I'm guessing no one can help me with my issue?????
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Hi louiseMc welcome to SF
    You have the Afd.sys error.
    Afd.sys is a nic driver issue.
    So please update the nic driver.
    Try first the easy way to change your network driver, go into device manager and un-install the current driver,restart and let win 7 find a replacement,wait for the results.
    You can also find medion drivers here http://www1.medion.de/downloads/?op=search&lang=uk&type=TEXT&param=2210&imageField.x=29&imageField.y=0
    -------------
    Update Atheros Wireless LAN device driver (driver is old from 2006)
    Update Synaptic Touch Pad Driver (driver is old from 2007)
    Last edited by panais; 06 Jul 2011 at 14:56.
      My Computer


  5. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #5

    Bsod help


    Hi Panais
    Thank you for your warm welcome and reply,
    I have done what you suggested and now will keep
    my fingers crossed that my issue is resolved
    your help is greatly appreciated.
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    louiseMc said:
    Hi Panais
    Thank you for your warm welcome and reply,
    I have done what you suggested and now will keep
    my fingers crossed that my issue is resolved
    your help is greatly appreciated.
    OK :)
    Now wait for results and please post back.
      My Computer


  7. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #7

    Hi
    all was going well but I've started to get the sudden restarts again
    I forgot to add I upgraded to windows 7 I was running vista home basic but that was over a year ago now
    any help much appreciated.:)
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    louiseMc said:
    Hi
    all was going well but I've started to get the sudden restarts again
    I forgot to add I upgraded to windows 7 I was running vista home basic but that was over a year ago now
    any help much appreciated.:)
    You have the nwifi.sys error
    Well nwifi.sys is part of win 7 wifi setup.
    So its a good idea to run a SFC /SCANNOW Command - System File Checker
      My Computer


  9. Posts : 6
    windows 7 home premium 32bit
    Thread Starter
       #9

    Thanks Panais
    will run it now

    After running scan came back with
    windows resource protection did not find any integrity violations

    any suggestions to what I should do now
    Last edited by louiseMc; 11 Jul 2011 at 16:39.
      My Computer


  10. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #10

    louiseMc said:
    Thanks Panais
    will run it now

    After running scan came back with
    windows resource protection did not find any integrity violations

    any suggestions to what I should do now
    Thats good.
    Drivers that need to update
    Code:
    pcouffin.sys        0x93a7e000    0x93a89900    0x0000b900    0x457584b9    5/12/2006 5:39:53 μμ                        
    SynTP.sys        0x9057e000    0x905ab600    0x0002d600    0x470bfb0a    10/10/2007 1:04:58 πμ                        
    fetnd6.sys        0x905c8000    0x905d2c00    0x0000ac00    0x485a46e5    19/6/2008 2:45:41 μμ                        
    athrusb.sys    athrusb.sys+285fa    0x95a36000    0x95b17000    0x000e1000    0x488f10de    29/7/2008 3:45:18 μμ
    How to Find Drivers
    search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page:
    Driver Reference
    - - Driver manufacturer links are on this page:
    Drivers and Downloads
    To remove any left over driver remnants, especially from graphics cards, use driver sweeper http://phyxion.net/item/driver-sweeper.html
    Also check system and cpu temperatures in bios and post the results here.
    Run Check Disk (chkdsk) - Read Event Viewer Log
    And finally RAM - Test with Memtest86+
      My Computer


 

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