Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blue Screen problem

11 Jul 2011   #1
penglou

64
 
 
Blue Screen problem

Hi all,

Looking abit of help. On someone elses 64 bit windows 7 Acer laptop. On startup I got the blue screen with the following:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A000D82000
BCP2: 0000000000000000
BCP3: FFFFF8800402097A
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Attached is the zipped dump file. Any ideas on what the problem is?

Many Thanks


My System SpecsSystem Spec
.
11 Jul 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by penglou View Post
Hi all,

Looking abit of help. On someone elses 64 bit windows 7 Acer laptop. On startup I got the blue screen with the following:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A000D82000
BCP2: 0000000000000000
BCP3: FFFFF8800402097A
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Attached is the zipped dump file. Any ideas on what the problem is?

Many Thanks
Hi penglou welcome to SF
It seems that ur Sony Ericsson Device (a phone maybe?) cause you troubles,so for first step please Uninstall that software/driver.
Uninstall AVG with avg remover http://www.avg.com/us-en/utilities
Download and install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials
-------------------
Wait for results and please post back for further instructions.
My System SpecsSystem Spec
11 Jul 2011   #3
penglou

64
 
 

Thanks for the warm welcome!
Ah fantastic, thanks so much for your help!
My System SpecsSystem Spec
.

Reply

 Blue Screen problem




Thread Tools




Similar help and support threads
Thread Forum
Blue screen problem
i have had this twice in 2 weeks now , can anybody tell me what it means and do i need to think about buying a new laptop ? Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057
BSOD Help and Support
Problem: Blue Screen
Hi everybody. Since yesterday, the problem of "Blue screen" happened to me twice. I attach the dump file. I appreciate any help. Thanks already. What is the problem?
BSOD Help and Support
Blue Screen Problem plz help !
My PC crashes with blue screen the troubleshooter gives this as the problem. Any help would be greatly appreciated> Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 Additional information about the problem: BCCode: 7f BCP1:...
BSOD Help and Support
Blue Screen Problem
My Windows 7 . . . - x86 (32-bit) - Windows 7 Ultimate - an OEM or full retail version? - Full Retail = you purchased it from retailer 2 Years (age of hardware) 2 Weeks (age of OS Installed)
BSOD Help and Support
Blue Screen Problem
Hi I have a windows 7 64bit laptop. It has the original OS installed on the system. It is OEM. I have had it since the december of 2009 so its 1 year and like 2 months old. I have recently been having problems. Sometimes when I close my laptop (not shut down) and open it later, it shows a...
BSOD Help and Support
Problem Name : blue screen
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 3073 Additional information about the problem: BCCode: 116 BCP1: FFFFFA80094E44E0 BCP2: FFFFF88004950E64 BCP3: 0000000000000000
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:16.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App