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Windows 7: Pls guys help me with this one

13 Jul 2011   #1
Sorrow12324

Windows 7 Home x64
 
 
Pls guys help me with this one

Log Name: Application
Source: Application Hang
Date: 13.7.2011. 17:07:10
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Ivan-PC
Description:
The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 608
Start Time: 01cc416e09659f57
Termination Time: 0
Application Path: C:\Windows\Explorer.EXE
Report Id: b73d88ee-ad61-11e0-8b4a-20cf30566293

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-13T15:07:10.000000000Z" />
<EventRecordID>20982</EventRecordID>
<Channel>Application</Channel>
<Computer>Ivan-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>608</Data>
<Data>01cc416e09659f57</Data>
<Data>0</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>b73d88ee-ad61-11e0-8b4a-20cf30566293</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>


My System SpecsSystem Spec
.
13 Jul 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Kind of looking like a general app hang message.
Only two real software reasons I know why explorer itself would hang though.

1- a system file has been corrupted, run a secure file check to revalidate windows files
SFC /SCANNOW Command - System File Checker

2 - a virus, boot safe mode with networking
Safe Mode
Then grab mbam install it, let it update, and run a full scan.

The other possiblity is a memory issue is causing the hang.
My System SpecsSystem Spec
13 Jul 2011   #3
Sorrow12324

Windows 7 Home x64
 
 

None worked But thanks again man!
My System SpecsSystem Spec
.

13 Jul 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Did you run Malwarebytes after udating definitions, full scan?
You can also https://www.sevenforums.com/crashes-d...tml#post836073 and post results in this same thread.
My System SpecsSystem Spec
13 Jul 2011   #5
Sorrow12324

Windows 7 Home x64
 
 

My System SpecsSystem Spec
13 Jul 2011   #6
Sorrow12324

Windows 7 Home x64
 
 

There are the results hope it helps
My System SpecsSystem Spec
13 Jul 2011   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Help has been requested.
My System SpecsSystem Spec
18 Jul 2011   #8
Sorrow12324

Windows 7 Home x64
 
 

So any news??
My System SpecsSystem Spec
Reply

 Pls guys help me with this one




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