URGENT - Having BSDO since 2 weeks now ...

Raph · 13 Jul 2011

Hello again, im getting realy mad right now ... having this problem since 2 weeks now and nothing seems to fix it ... I dont know what to do anymore, even NCIX dont know what do to ...

Here's my Minidump Files + System Health Report

Here's my System Infos:

Win7 Ultimate 64bit
This is the original OS for this system (unique key)
This is an OEM
My system is 2 weeks old
Formated my PC 7 times now + update and stuff ... im not interested to do it again. I have over 30gb of updates for my games ... I cannot download that kind of stuff until August .... (just spent 146$ for this month).

Tews · 13 Jul 2011

Your .dmp file is blaming e1q62x64.sys ( Intel Ethernet driver ) ... Download the latest version avalable from http://downloadcenter.intel.com/.

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Users\SP1\Desktop\071311-19921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0xfffff800`02c5b000 PsLoadedModuleList = 0xfffff800`02ea0650
Debug session time: Wed Jul 13 18:28:26.710 2011 (UTC - 4:00)
System Uptime: 0 days 0:10:01.505
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {8, 2, 0, fffff880016774f4}

Unable to load image \SystemRoot\system32\DRIVERS\e1q62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1q62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
Probably caused by : e1q62x64.sys ( e1q62x64+21219 )

Followup: MachineOwner
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Raph · 13 Jul 2011

Yeah some ppl told me that before, I already have the lastest driver for my Network. Do you think that a previous version could fix the issue? if yes can you suggest one please or ask your friends. We realy need to fix this problem

Thank you, Raphael.

Raph · 13 Jul 2011

Ok well update here. The guys from NCIX are telling me that it might have an issue with the Ethernet Port on my Motherboard (ASUS Crosshair IV Extreme). I dont realy want to unplug everything for this retarded issue ... (i need my PC for work, EVERY day.) so here's my question. If i get a simple Network Card for my internet, would it solve this problem permanently ? because i wont have to use the motherboard port anymore. Tell me the best solution here. Thank you, Raph

Tews · 13 Jul 2011

Hi, sorry for the delay ... I agree, a new NIC card would be the solution if your on board NIC is damaged. Fortunately, they are plentiful, and cheap. Let us know how it comes out!