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Windows 7: The driver detected a controller error on \Device\Harddisk1\DR1

02 May 2012   #11
Tails77

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Its an Acer Aspire X3900


My System SpecsSystem Spec
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02 May 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Do you mean Aspire X3910? There is no X3900...
Quote   Quote: Originally Posted by acer
Others
Description Vendor Version Size Date Download
Other Drivers (Storage) Intel 8.9.0.1023 21.4 MB 12/02/2009
Download and install the above. If it is already installed, go into Device Manager and uninstall it.
  1. Download the driver and save it where you will remember the location.
  2. Log in as an administrative user.
  3. Click Start Menu.
  4. Click Control Panel.
  5. Click Hardward and Sound.
  6. Click Device Manager.
  7. Expand IDE ATA/ATAPI controllers.
  8. Right click the Intel Controller.
  9. Click Uninstall (do not hit ok in the dialog box that pops up).
  10. Put a tick in the box to Delete the driver software for this device.
  11. Click OK.
  12. Restart the computer if asked to do so.
  13. Install the driver you downloaded.
My System SpecsSystem Spec
02 May 2012   #13
Tails77

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Its definately a Acer Aspire X3900 that whats written on the side of it. Its about two years old. Ill give the above a go. Where its says download and install the above. Where do I download it from?
My System SpecsSystem Spec
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02 May 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

You can obtain the download at Acer Support: Downloads & Support Documents - Desktop / Aspire / Aspire X3910

Your X3900 is not listed on the acer site, thus the confusion...
My System SpecsSystem Spec
02 May 2012   #15
Tails77

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Feeling a bit apprehensive about this, please re-assure me. If I uninstall the driver on the intel storage will i still be able to use the computer to reinstal the new one? Everything the computer uses is on the hard drive. Im worried it might completely freeze the computer. Will the computer still run ok after installing the new driver?
My System SpecsSystem Spec
02 May 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

Uninstalling should not affect your system adversely. If you are apprehensive, create a restore point before uninstalling. Same is true for installing the new driver. It also should not affect the system adversely.
My System SpecsSystem Spec
02 May 2012   #17
Tails77

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Thank you. I'll try it in the morning when i'm more awake. Its 22.40 here. Thank you for your help. Ill let you know how i get on tomorrow.
My System SpecsSystem Spec
02 May 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Best of luck.
My System SpecsSystem Spec
06 May 2012   #19
Laurus12

Windows 7 Home Premium 64 bit
 
 

Thank you very much for the help Writhziden

Was pretty pi.... off about the problem so I uninstalled all of the ATA controllers plus the Intel AHCI SATA Controller where I opted for deleting the driver as you said.

I then rebooted and used the last original Intel driver set from the computer manufacturer.

No errors since!

Thanks,
Laurus
My System SpecsSystem Spec
06 May 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Awesome to see. Feel free to mark the thread solved when you are sure it is.
My System SpecsSystem Spec
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 The driver detected a controller error on \Device\Harddisk1\DR1




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