BSOD - Blue Screen of Death

aznb0y1113 said:

Windows 7 . . .
- x86 x64 ?
- is the original installed OS on the system
- an OEM
- OEM = came pre-installed on system

- One year and a half is the age of system (hardware)
- One year and a half is the age of OS installation (I never re-installed the OS?)


The force shut down vary from time to time.

The "Blue Deathness Suck" zip file has the Resouce and Performance Monitor.

The "Memory Dump + pics" has the memory dump files and the information about the memory dump: the BlueScreenofDeath viewer (named as "Dump File pic), chkdsk (named as "cmd"), sfc /scannow, the drivers before the update, and the driver (Display adapter driver) that was updated.

I tried to do system restore, but it was unsuccessful (but it offered to undo it); it said that it may have to do with my antivirus. I think that the system restore problem is not related to the BSOD.

I can't run MemTest for some reason; I ran going to do the Memory Diagnostics on Windows, but it show that there is no problem.

Hi aznb0y1113 welcome to SF :)

Please follow this steps in that order,

Uninstall Norton using a removal tool Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Download install MSE Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

Update your wireless adapter driver

Download the new driver http://downloadcenter.intel.com/Default.aspx

Then uninstall the current wireless drivers

Then install the freshly downloaded drivers
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Wait and post back with any results