BSOD when playing Shogun 2 Total War


  1. Posts : 54
    Windows Seven Home Premium 64-bit
       #1

    BSOD when playing Shogun 2 Total War


    Hi everyone,

    the title pretty much covers it all: the computer randomly crashes when playing Shogun 2. I've added a minidump file in the hopes that someone can tell me what exactly goes wrong.

    Thanks in advance!
      My Computer


  2. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #2

    I will analyze your .dmp when I'm home infront of my machine.
    Hold on !

    Best Regards,
    FredeGail
      My Computer


  3. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #3

    Hello again, it's quite hard to analyse this one, as it's could be anything.

    BSOD Summary
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.623\071811-17097-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02a00000 PsLoadedModuleList = 0xfffff800`02c3de50
    Debug session time: Mon Jul 18 18:08:28.755 2011 (UTC + 2:00)
    System Uptime: 0 days 1:22:23.706
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002a829b3, fffff880087e1070, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!ObDereferenceObjectExWithTag+23 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002a829b3, Address of the instruction which caused the bugcheck
    Arg3: fffff880087e1070, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Instruktionen ved 0x%08lx refererede hukommelse ved 0x%08lx. Hukommelsen kunne ikke %s.
    
    FAULTING_IP: 
    nt!ObDereferenceObjectExWithTag+23
    fffff800`02a829b3 f0480fc13b      lock xadd qword ptr [rbx],rdi
    
    CONTEXT:  fffff880087e1070 -- (.cxr 0xfffff880087e1070)
    rax=0000000000000000 rbx=0000000000000001 rcx=fffffa8004b84060
    rdx=0000000000000001 rsi=fffffa8004b84060 rdi=ffffffffffffffff
    rip=fffff80002a829b3 rsp=fffff880087e1a40 rbp=fffff880087e1c60
     r8=00000000746c6644  r9=00000000000000e8 r10=fffff80002a00000
    r11=fffffa8004b84030 r12=0000000000000000 r13=0000000000000002
    r14=0000000000000028 r15=0000000000000000
    iopl=0         nv up ei ng nz ac po cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010297
    nt!ObDereferenceObjectExWithTag+0x23:
    fffff800`02a829b3 f0480fc13b      lock xadd qword ptr [rbx],rdi ds:002b:00000000`00000001=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  audiodg.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002a82872 to fffff80002a829b3
    
    STACK_TEXT:  
    fffff880`087e1a40 fffff800`02a82872 : 00000000`00000001 ffffffff`fff9ccb4 fffff880`087e1c60 00000000`00000001 : nt!ObDereferenceObjectExWithTag+0x23
    fffff880`087e1a70 fffff800`02a275ce : 00000000`00000000 00000000`00000001 fffff880`087e1b98 00000000`00000000 : nt!ExpSetTimer+0x1f2
    fffff880`087e1b40 fffff800`02a6f993 : fffffa80`04b39b60 00000000`00000028 00000000`00000000 00000000`00000000 : nt!NtSetTimerEx+0x11d
    fffff880`087e1be0 00000000`7747148a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0236f5c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7747148a
    
    
    FOLLOWUP_IP: 
    nt!ObDereferenceObjectExWithTag+23
    fffff800`02a829b3 f0480fc13b      lock xadd qword ptr [rbx],rdi
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!ObDereferenceObjectExWithTag+23
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    STACK_COMMAND:  .cxr 0xfffff880087e1070 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!ObDereferenceObjectExWithTag+23
    
    BUCKET_ID:  X64_0x3B_nt!ObDereferenceObjectExWithTag+23
    
    Followup: MachineOwner
    ---------
    Try making a full scan with Malwarebytes
    Furmark
    RAM - Test with Memtest86+
    And very recommend: Driver Verifier - Enable and Disable, if any BSOD, upload the .dmp file and it will hopefully tell us which one were the faulty one.

    Best Regards,
    FredeGail
      My Computer


  4. Posts : 54
    Windows Seven Home Premium 64-bit
    Thread Starter
       #4

    thanks for helping out, gonna check my drivers right now
      My Computer


  5. Posts : 54
    Windows Seven Home Premium 64-bit
    Thread Starter
       #5

    the drivers are certainly to blame:
    when I started up driver verifier, my computer was unable to perform the necessary
    reboot, so I had to boot in safe mode and disable the program.
    After I had done that and started the pc in normal mode, my avast antivirus was
    disabled and I had no internet access.

    Both issues are fixed now but as I said, there's something seriously wrong with those
    drivers of mine
      My Computer


  6. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #6

    Uncle Seamus said:
    the drivers are certainly to blame:
    when I started up driver verifier, my computer was unable to perform the necessary
    reboot, so I had to boot in safe mode and disable the program.
    After I had done that and started the pc in normal mode, my avast antivirus was
    disabled and I had no internet access.

    Both issues are fixed now but as I said, there's something seriously wrong with those
    drivers of mine
    Strange.
    Are there any new .dmp to be uploaded?

    Best Regards,
    FredeGail
      My Computer


  7. Posts : 54
    Windows Seven Home Premium 64-bit
    Thread Starter
       #7

    strange indeed, no new dump files for the moment
    I'll run shogun 2 tomorrow again and post a new minidump then
      My Computer


  8. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #8

    Hopefully we'll get a better .dmp file this time.

    Best Regards,
    FredeGail
      My Computer


  9. Posts : 54
    Windows Seven Home Premium 64-bit
    Thread Starter
       #9

    well, no recent BSOD's:

    like before, Shogun 2 shuts down after a couple of minutes and I get an error screen saying "Shogun 2 TW has stopped working", but unlike a couple of days ago, the computer doesn't show a BSOD afterwards.

    Guess this thread doesn't belong in the "crashes and debugging" department anymore...

    Thanks for your time!
      My Computer


 

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