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Windows 7: BSOD crash on new machine

18 Jul 2011   #1
crny88

Windows 7 Home Premium 64
 
 
BSOD crash on new machine

Ive built my machine a couple of weeks ago, and since then i got a couple BSOD crashes. Ill attach a dmp file from the most recent crash. Ive managed to open it, but im new to this and dont really know how do detect whats wrong and how to fix this.

These are my specs:

Win 7 Home Premium x64
MOBO: Asrock M3A-UCC
CPU: AMD Phenom II X4 840
GPU: MSI R6770 1GB DDR5
RAM: Kingmax 4GB (1x1GB), DDR3, 1600

Also this is my bugcheck analysis, so you maybe wont have to download the dump file

Code:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+3333386638326534
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff880009b0b28 -- (.exr 0xfffff880009b0b28)
ExceptionAddress: fffff88006c77472 (kbdclass!WppAutoLogTrace+0x0000000000000002)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME:  fffff880009b0bd0 -- (.trap 0xfffff880009b0bd0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000008b rbx=0000000000000000 rcx=fffffa8004e9f610
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88006c77472 rsp=fffff880009b0d68 rbp=fffffa800533cbbc
 r8=0000000000000003  r9=fffff88006c782e0 r10=0000000000000000
r11=fffff88006c795a0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
kbdclass!WppAutoLogTrace+0x2:
fffff880`06c77472 c4              ???
Resetting default scope

MISALIGNED_IP: 
kbdclass!WppAutoLogTrace+2
fffff880`06c77472 c4              ???

LAST_CONTROL_TRANSFER:  from fffff80002ac86be to fffff80002ad0cd0

STACK_TEXT:  
fffff880`009afc08 fffff800`02ac86be : fffffa80`058ada60 00000000`00000000 fffff880`009b0380 fffff800`02afc890 : nt!KeBugCheck
fffff880`009afc10 fffff800`02afc55d : fffff800`02cd7968 fffff800`02c14cbc fffff800`02a51000 fffff880`009b0b28 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`009afc40 fffff800`02afb335 : fffff800`02c18028 fffff880`009afcb8 fffff880`009b0b28 fffff800`02a51000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`009afc70 fffff800`02b0c3b1 : fffff880`009b0b28 fffff880`009b0380 fffff880`00000000 00000000`00000003 : nt!RtlDispatchException+0x415
fffff880`009b0350 fffff800`02ad0382 : fffff880`009b0b28 00000000`0000002d fffff880`009b0bd0 fffffa80`04e9f610 : nt!KiDispatchException+0x135
fffff880`009b09f0 fffff800`02ace4df : fffff880`009b0bd0 fffffa80`05829002 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`009b0bd0 fffff880`06c77472 : fffff880`06c740a0 00000000`00000008 fffff880`009b0dd0 00000000`00000054 : nt!KiInvalidOpcodeFault+0x11f
fffff880`009b0d68 fffff880`06c740a0 : 00000000`00000008 fffff880`009b0dd0 00000000`00000054 00000000`00000000 : kbdclass!WppAutoLogTrace+0x2
fffff880`009b0d70 fffff880`06c759df : fffffa80`051bb060 fffffa80`0518be01 00000000`0000000f fffff880`07ba9452 : kbdclass!WPP_RECORDER_SF_+0x98
fffff880`009b0db0 fffff880`07bae61e : fffffa80`0518bb40 fffffa80`051bb060 fffffa80`0518be01 fffff880`0728257a : kbdclass!KeyboardClassServiceCallback+0x4f
fffff880`009b0e30 fffff800`02adc10c : fffff880`02fd3180 fffffa80`00000000 fffffa80`0518b9f0 fffffa80`0518be10 : i8042prt!I8042KeyboardIsrDpc+0x28e
fffff880`009b0f00 fffff800`02ad3765 : 00000000`00000000 fffffa80`0625f060 00000000`00000000 fffff880`07bae390 : nt!KiRetireDpcList+0x1bc
fffff880`009b0fb0 fffff800`02ad357c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`08dc08d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
kbdclass!WppAutoLogTrace+2
fffff880`06c77472 c4              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  kbdclass!WppAutoLogTrace+2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED_kbdclass.sys

BUCKET_ID:  X64_IP_MISALIGNED_kbdclass.sys

Followup: MachineOwner
I would really apreciate some help. Thanks


My System SpecsSystem Spec
.
18 Jul 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by crny88 View Post
Ive built my machine a couple of weeks ago, and since then i got a couple BSOD crashes. Ill attach a dmp file from the most recent crash. Ive managed to open it, but im new to this and dont really know how do detect whats wrong and how to fix this.

These are my specs:

Win 7 Home Premium x64
MOBO: Asrock M3A-UCC
CPU: AMD Phenom II X4 840
GPU: MSI R6770 1GB DDR5
RAM: Kingmax 4GB (1x1GB), DDR3, 1600

Also this is my bugcheck analysis, so you maybe wont have to download the dump file

Code:
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+3333386638326534
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff880009b0b28 -- (.exr 0xfffff880009b0b28)
ExceptionAddress: fffff88006c77472 (kbdclass!WppAutoLogTrace+0x0000000000000002)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME:  fffff880009b0bd0 -- (.trap 0xfffff880009b0bd0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000008b rbx=0000000000000000 rcx=fffffa8004e9f610
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88006c77472 rsp=fffff880009b0d68 rbp=fffffa800533cbbc
 r8=0000000000000003  r9=fffff88006c782e0 r10=0000000000000000
r11=fffff88006c795a0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
kbdclass!WppAutoLogTrace+0x2:
fffff880`06c77472 c4              ???
Resetting default scope

MISALIGNED_IP: 
kbdclass!WppAutoLogTrace+2
fffff880`06c77472 c4              ???

LAST_CONTROL_TRANSFER:  from fffff80002ac86be to fffff80002ad0cd0

STACK_TEXT:  
fffff880`009afc08 fffff800`02ac86be : fffffa80`058ada60 00000000`00000000 fffff880`009b0380 fffff800`02afc890 : nt!KeBugCheck
fffff880`009afc10 fffff800`02afc55d : fffff800`02cd7968 fffff800`02c14cbc fffff800`02a51000 fffff880`009b0b28 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`009afc40 fffff800`02afb335 : fffff800`02c18028 fffff880`009afcb8 fffff880`009b0b28 fffff800`02a51000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`009afc70 fffff800`02b0c3b1 : fffff880`009b0b28 fffff880`009b0380 fffff880`00000000 00000000`00000003 : nt!RtlDispatchException+0x415
fffff880`009b0350 fffff800`02ad0382 : fffff880`009b0b28 00000000`0000002d fffff880`009b0bd0 fffffa80`04e9f610 : nt!KiDispatchException+0x135
fffff880`009b09f0 fffff800`02ace4df : fffff880`009b0bd0 fffffa80`05829002 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`009b0bd0 fffff880`06c77472 : fffff880`06c740a0 00000000`00000008 fffff880`009b0dd0 00000000`00000054 : nt!KiInvalidOpcodeFault+0x11f
fffff880`009b0d68 fffff880`06c740a0 : 00000000`00000008 fffff880`009b0dd0 00000000`00000054 00000000`00000000 : kbdclass!WppAutoLogTrace+0x2
fffff880`009b0d70 fffff880`06c759df : fffffa80`051bb060 fffffa80`0518be01 00000000`0000000f fffff880`07ba9452 : kbdclass!WPP_RECORDER_SF_+0x98
fffff880`009b0db0 fffff880`07bae61e : fffffa80`0518bb40 fffffa80`051bb060 fffffa80`0518be01 fffff880`0728257a : kbdclass!KeyboardClassServiceCallback+0x4f
fffff880`009b0e30 fffff800`02adc10c : fffff880`02fd3180 fffffa80`00000000 fffffa80`0518b9f0 fffffa80`0518be10 : i8042prt!I8042KeyboardIsrDpc+0x28e
fffff880`009b0f00 fffff800`02ad3765 : 00000000`00000000 fffffa80`0625f060 00000000`00000000 fffff880`07bae390 : nt!KiRetireDpcList+0x1bc
fffff880`009b0fb0 fffff800`02ad357c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`08dc08d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
kbdclass!WppAutoLogTrace+2
fffff880`06c77472 c4              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  kbdclass!WppAutoLogTrace+2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED_kbdclass.sys

BUCKET_ID:  X64_IP_MISALIGNED_kbdclass.sys

Followup: MachineOwner
I would really apreciate some help. Thanks
The reason it makes no sense is because it contains virtually no information (hence all the zero's).

We really need all the crash logs you have.
My System SpecsSystem Spec
18 Jul 2011   #3
crny88

Windows 7 Home Premium 64
 
 

Ok, here are all the dmp files that i have in my minidump folder
My System SpecsSystem Spec
.

19 Jul 2011   #4
crny88

Windows 7 Home Premium 64
 
 

Today i got 2 more BSOD. The reasons were different, and here are the 2 logs. Any solution on how to fix this?


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffff80002c0a490, fffff80002c0a400, fffff80002c0a490}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )

Followup: Pool_corruption
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff80002c0a490, the pool entry being checked.
Arg3: fffff80002c0a400, the read back flink freelist value (should be the same as 2).
Arg4: fffff80002c0a490, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002bad4b3 to fffff80002a82d00

STACK_TEXT:  
fffff880`033327d8 fffff800`02bad4b3 : 00000000`00000019 00000000`00000003 fffff800`02c0a490 fffff800`02c0a400 : nt!KeBugCheckEx
fffff880`033327e0 fffff880`01958ee2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExDeferredFreePool+0xa53
fffff880`033328d0 fffff880`019569b2 : 00000000`00000000 00000000`30526d73 00000000`00000001 fffff880`01963870 : rdyboost!SmFpAllocate+0x72
fffff880`03332920 fffff880`01954de2 : fffffa80`04550930 00000000`00000000 fffff880`00000001 00000000`00000000 : rdyboost!SMKM_STORE_MGR<SMD_TRAITS>::SmpPageEvict+0x186
fffff880`03332ab0 fffff880`01952db5 : 00000000`00000005 00000000`040926ae fffffa80`04fa2170 00000000`00000008 : rdyboost!SMKM_STORE_MGR<SMD_TRAITS>::SmPageEvict+0x8a
fffff880`03332af0 fffff880`01954799 : fffffa80`04fa2170 fffff880`00008000 fffffa80`04fd3490 00000000`00000008 : rdyboost!SmdStoreReadCompletion+0x44d
fffff880`03332bd0 fffff880`01953416 : fffffa80`04ea9d30 fffffa80`0499e010 fffffa80`04fa2170 fffff880`0194d618 : rdyboost!SMKM_STORE_MGR<SMD_TRAITS>::SmIoCtxWorkItemComplete+0x325
fffff880`03332c60 fffff880`0194c43e : fffffa80`0499e010 fffffa80`04ea9d30 00000000`00000080 fffffa80`0499e010 : rdyboost!SmWorkItemFree+0x10e
fffff880`03332ce0 fffff800`02d1f32e : 00000000`00000000 fffff880`00000000 fffffa80`03a13040 fffffa80`0396c9e0 : rdyboost!SMKM_STORE<SMD_TRAITS>::SmStWorker+0x176
fffff880`03332d40 fffff800`02a74666 : fffff880`02f63180 fffffa80`03a13040 fffff880`02f6dfc0 00200000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03332d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeferredFreePool+a53
fffff800`02bad4b3 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeferredFreePool+a53

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53

BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53

Followup: Pool_corruption
---------

Code:
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000000c08a5
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x24

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880010301d5 to fffff80002acdd00

STACK_TEXT:  
fffff880`07fac6b8 fffff880`010301d5 : 00000000`00000024 00000000`000c08a5 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`07fac6c0 fffff880`0102fe28 : 00000001`00000000 00000000`00000000 00000000`00000000 00000216`00000000 : Ntfs!NtfsPagingFileIo+0x155
fffff880`07fac7c0 fffff880`00c40bcf : fffffa80`03dfc3b0 fffffa80`03dfc010 fffffa80`05f2ab60 00000000`00000000 : Ntfs! ?? ::FNODOBFM::`string'+0x8ba9
fffff880`07fac870 fffff880`00c3f6df : fffffa80`04552950 fffffa80`06189601 fffffa80`04552900 fffffa80`03dfc010 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`07fac900 fffff800`02af5c25 : fffffa80`03dfc030 fffffa80`04f505c0 fffffa80`069e4350 fffff880`009ea180 : fltmgr!FltpDispatch+0xcf
fffff880`07fac960 fffff800`02af56f9 : fffffa80`069e4201 fffffa80`069e4201 fffffa80`069e4290 fffffa80`069e4290 : nt!IoPageRead+0x255
fffff880`07fac9f0 fffff800`02a60e7c : fffff6fb`7da00000 00000000`00000000 ffffffff`ffffffff 00000000`03b9f778 : nt!MiIssueHardFault+0x255
fffff880`07facac0 fffff800`02acbe2e : 00000000`00000001 00000000`03b9f830 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x46633
fffff880`07facc20 000007fe`fdd01205 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`03b9f780 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fdd01205


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Ntfs!NtfsPagingFileIo+155
fffff880`010301d5 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  Ntfs!NtfsPagingFileIo+155

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d79997b

FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsPagingFileIo+155

BUCKET_ID:  X64_0x24_Ntfs!NtfsPagingFileIo+155

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Jul 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

As usual we need the DMP's
My System SpecsSystem Spec
Reply

 BSOD crash on new machine




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