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Windows 7: HTPC Gets Random BSODs when streaming to PS3

18 Jul 2011   #1
techhappy

Windows 7 Professional 64 Bit
 
 
HTPC Gets Random BSODs when streaming to PS3

Hi guys, I'm running a retail copy of Windows 7 Pro 64 Bit. The system is about 6 months old and is a custom HTPC build that I put together on the cheap. I'm somewhat happy with this system, the only problem is that I get random BSOD's when streaming media to my PS3, which frustrates me to no end, as the job of this HTPC is to primarily stream.

I'm at the point where I'm about to sell this HTPC, if I can't get it to run properly. I went ahead and attached a BSOD zip with the minidumps and other pertinent info. Any help would be greatly appreciated. I honestly thought the days of BSODs were over with Windows XP, funny how these issues still persist even in Wndows 7....


My System SpecsSystem Spec
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18 Jul 2011   #2
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Techhappy & Welcome to SevenForums!

BSOD Summary
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI01.981\040411-18844-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a04000 PsLoadedModuleList = 0xfffff800`02c41e50
Debug session time: Tue Apr  5 01:58:22.964 2011 (UTC + 2:00)
System Uptime: 0 days 6:25:28.618
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002a7eaf4}

Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )

Followup: MachineOwner
---------
Your crash caused NETIO.sys which is some Network I/O Subsystem. Does this sound familiar to you? Any chance you could update it?

I found it here in your driver stack, the date is fine, but the driver itself might be corrupt.

Code:
Module Name:       tdx
Display Name:      NetIO Legacy TDI Support Driver
Driver Type:       Kernel 
Link Date:         11/20/2010 1:21:54 AM
It's logical though, you're streaming and this driver gets active.
I read something like there should be a hotfix for this you're experiencing. Could you search for updates in your Windows Update and see what appears? This NETIO.sys was been installed in your Windows Update most likely, if it's listing in those updates you can uninstall, you could try uninstalling it through that by using the instructions below.

Windows Update - Uninstall an Update


Best Regards,
FredeGail
My System SpecsSystem Spec
18 Jul 2011   #3
techhappy

Windows 7 Professional 64 Bit
 
 

Yeah, I noticed the Netio.sys crash in windebug. So I'm guessing I need to update my network ethernet drivers? What's strange, is if you look at the other minidumps I included, that the problem seems to jump around, from memory corruption, to a cng.sys crash to netio.sys. So I'm kind of scratching my head, unsure of what the exact source of these BSOD's are, or if there are multiple causes.

As a side note, do you think that these sort of BSOD problems are minimized if you just buy a dell or hp system from the get go?

Yes, the Techhappy, is not as happy these days with all these BSODs, eeeeeeeeee......
My System SpecsSystem Spec
.

18 Jul 2011   #4
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by techhappy View Post
Yeah, I noticed the Netio.sys crash in windebug. So I'm guessing I need to update my network ethernet drivers? What's strange, is if you look at the other minidumps I included, that the problem seems to jump around, from memory corruption, to a cng.sys crash to netio.sys. So I'm kind of scratching my head, unsure of what the exact source of these BSOD's are, or if there are multiple causes.

As a side note, do you think that these sort of BSOD problems are minimized if you just buy a dell or hp system from the get go?

Yes, the Techhappy, is not as happy these days with all these BSODs, eeeeeeeeee......
Memory corruptions? I haven't seen one of those in your .dmp's.

I'd leave the system and just keeeeep uploading the .dmp's if any BSOD. I'd try to uninstall your NETIO.sys driver somehow. And then, leave it as it is.

By the way.. I did get the:
Code:
BugCheck 50, {ffffd800031fb6c0, 0, fffff8000305c9d8, 7}


Could not read faulting driver name
Probably caused by : cng.sys ( cng!GatherRandomKey+294 )

Followup: MachineOwner
Which is a Kernel Cryptography, Next Generation, also in Windows Update. It is digitally signed by Microsoft, and i'm not sure what the cause could be. But first, try uninstalling that Network Driver.

Edit: Strange, suddenly that Network Driver bug doesn't appear anymore on my monitor.

Best Regards,
FredeGail
My System SpecsSystem Spec
18 Jul 2011   #5
techhappy

Windows 7 Professional 64 Bit
 
 

The dmp named 071311-21949-01.dmp lists memory corruption as the source. Woe is the BSOD, I guess I'll hang onto the system and upload any future BSODs that come along. I had similar random BSOD's on a custom AMD comp I put together last year.

Is this a trend with building custom comps these days? Do you think that buying comps from dell or hp would minimize bsod issues? My suspicion is that they probably test hardware and driver compatibility thoroughly on those comps to ensure stability, this whole nightmare that I'm going through with my custom builds is kind of turning me off from the scene. Maybe just my bad luck?
My System SpecsSystem Spec
18 Jul 2011   #6
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by techhappy View Post
The dmp named 071311-21949-01.dmp lists memory corruption as the source. Woe is the BSOD, I guess I'll hang onto the system and upload any future BSODs that come along. I had similar random BSOD's on a custom AMD comp I put together last year.

Is this a trend with building custom comps these days? Do you think that buying comps from dell or hp would minimize bsod issues? My suspicion is that they probably test hardware and driver compatibility thoroughly on those comps to ensure stability, this whole nightmare that I'm going through with my custom builds is kind of turning me off from the scene. Maybe just my bad luck?
Don't give up already. Well, i'm having a custom build computer, and it works fine.

Regarding your memory_corruption, do a MemTest86+ to test your RAM sticks. Do it under these instructions:

RAM - Test with Memtest86+


Best Regards,
FredeGail
My System SpecsSystem Spec
18 Jul 2011   #7
techhappy

Windows 7 Professional 64 Bit
 
 

Bump.

Thanks Fred, I will check it out memtest, I have an older version of this prog, but time to get the latest version. Anyone else have any feedback on the multiple dumps I attached above? So far, the bsods are provoked by netio.sys, cng.sys and memory corruption, according to the dumps.

My network ethernet drivers are up to date, so I think that resolves the netio.sys. I did some googling and cng.sys has to do with encryption, but what progs could be causing this?

Lastly, the memory corruption, I'll have to test my modules with memtest tonight.

Stupid bsods, eeeeeee, its times like these that I wonder about macs...
My System SpecsSystem Spec
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 HTPC Gets Random BSODs when streaming to PS3




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